Alton Towers Holidays is no longer an active Feefo customer
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Trusted Customer
Feefo Verified
Northampton
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Alton Towers Review
Very simple and easy, looking forward to the visit.
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Trusted Customer
Feefo Verified
10 years ago
Booking frustration
Difficult to book 2 rooms for slightly different days. Phoned to book but still had to make 2 completely separate bookings and payments. Same as web site. I thought the phone call would be easier....
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Trusted Customer
Feefo Verified
Romford
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Booked online using the Sun 50% offer. Very easy process and quick to complete
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Trusted Customer
Feefo Verified
Iteland
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Friendly , efficient & polite
Very efficient and helpful
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Trusted Customer
Feefo Verified
Bracknell
10 years ago
What Trusted Customer said about Alton Towers Holidays:
easy peasy
Very quick and easy to use, breaks everything quite nicely and allows you to add options so no need to book extras separately but without you feeling pressured into purchasing
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Trusted Customer
Feefo Verified
Sheffield
10 years ago
What Trusted Customer said about Alton Towers Holidays:
No means no
Advisor little pushy into selling things didn't need, when I said no didn't want the insurance to leave it
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Trusted Customer
Feefo Verified
Leam spa
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Appalling customer service
Last year room was not cleaned properly, previous guests worn sock under but bed! Was promised call from manager which never materialised. On this booking I had phoned numerous times and the last...
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Trusted Customer
Feefo Verified
10 years ago
Very informative and helpful
Telephone booking was great. I was taken through lots of options; dates, prices and packages. I was able to book new restaurant and Secret Garden restaurant too. Very helpful staff!!
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Trusted Customer
Feefo Verified
London
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Poor service
Kept giving me two vastly difference prices for same option (£400 different. Didn't take Amex and charged a credit card fee.
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Trusted Customer
Feefo Verified
Sheffield
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Quite easy to use but if you don't know Alton Towers and the different hotels you can find it hard to follow.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!