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alpharooms Reviews | Customer Service Reviews for https://www.feefo.com/reviews/alpharooms-com | Feefo

Displaying all 26,947 reviews

Trusted Customer

Feefo Verified

7 years ago

What Trusted Customer said about alpharooms:

Easy to use

Would definitely use again, very easy & quick to book a hotel.

jessica

alpharooms

7 years ago

Hi Bryan,

Thanks a lot for your amazing review and feedback.

We hope you enjoy your time away and book with us again soon!

Best wishes,

Alpharooms.com

Trusted Customer

Feefo Verified

7 years ago

What Trusted Customer said about alpharooms:

Swiftly Supreme service

Friendly,fast and convenient

jessica

alpharooms

7 years ago

Hi Jason,

Thanks so much for your review and feedback.

We wish you a wonderful time away!

Best wishes,

Alpharooms.com

Trusted Customer

Feefo Verified

7 years ago

What Trusted Customer said about alpharooms:

yes we have used them before and will use them again

jessica

alpharooms

7 years ago

Hi Alan,

Thanks so much for your fantastic review and feedback.

We wish you a fantastic time away and hope you book with us again soon!

Best wishes,

Alpharooms.com

Trusted Customer

Feefo Verified

7 years ago

Reasonable prices and decent choice

Use Alpha Rooms frequently and booking on line is fairly straightforward although did have cause to contact by phone twice and that was difficult becuase the persons we spoke to were not...

jessica

alpharooms

7 years ago

Hello there,

Thank you for your review and taking the time to post it.

We truly appreciate your continuous custom with us and are very sorry to hear of your recent experience. We have passed your feedback on to the relevant team for review, so thanks for highlighting this.

We do hope you have a great time away despite the above.

Best wishes,

Alpharooms.com

Trusted Customer

Feefo Verified

7 years ago

What Trusted Customer said about alpharooms:

Restrained

Be more flexable after booking is made, the headline price advertised is not what I paid and I can get it much cheaper on other sites. All inclusive £ 1200 v's £1700 on Alpharooms . Very poor

jessica

alpharooms

7 years ago

Hi Robert,

We appreciate your time to write your review.

Being honest with our customers is our priority and we would like to take this opportunity to explain that our prices do change from time to time and can go up as well as down. We advise on our website that "you will be able to determine the up to date price for your chosen services prior to confirming your booking."

We apologise for any inconvenience and do hope you give us another chance in the future.

Best wishes,

Alpharooms.com

Trusted Customer

Feefo Verified

7 years ago

Waiting to see the rest of service

Having booked before with travel republic and jet2 , always over the phone I found your service very long, was kept putting on hold so many times with awful music, this may put me off booking with...

jessica

alpharooms

7 years ago

Hello there,

Thank you for taking the time to rate us.

We are very sorry to read your comments and have noted them to improve the experience for all our customers.

We do hope you enjoy your time away despite the above and look forward to your further feedback.

Best wishes,

Alpharooms.com

Trusted Customer

Feefo Verified

7 years ago

Good communication

Easy booking

jessica

alpharooms

7 years ago

Hello there,

Many thanks for you review and feedback.

We wish you a great time away!

Best wishes,

Alpharooms.com

Trusted Customer

Feefo Verified

Co. Kerry

7 years ago

What Trusted Customer said about alpharooms:

Excellent

Excellent service. Alan was excellent and kind and helpful. He did all I asked and more. Fhz k you alan

jessica

alpharooms

7 years ago

Hi Shelia,

Thank you so much for you amazing review and feedback on Allan - we have made sure to forward it to the agent.

We wish you a great time away!

Best wishes,

Alpharooms.com

Trusted Customer

Feefo Verified

northants

7 years ago

What Trusted Customer said about alpharooms:

an excellent first class service

i have used alpharooms several times the last 2 years always good straight forward service some superb prices obtained often 30 per cent cheaper than the hotels own web site

jessica

alpharooms

7 years ago

Hey Trevor,

Many thanks for you splendid review as well as your continuous custom with us, we truly appreciate it!

We're very pleased to hear of your experience with us and wish you a great time away!

Best wishes,

Alpharooms.com

Trusted Customer

Feefo Verified

7 years ago

Very helpful service

Very good easy to use

jessica

alpharooms

7 years ago

Hi there,

Thanks so much for you review and feedback.

We hope you enjoy your time away!

Best wishes,

Alpharooms.com

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