Allianz Musical Insurance is no longer an active Feefo customer
Displaying all 403 reviews
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Roy Coleman
4 years ago
What Roy Coleman said about Allianz Musical Insurance:
Very cost effective compared to others. However, I found it very difficult to get a telephone response to discuss the product I needed.
Lauren
Allianz Musical Insurance
4 years ago
Hi Roy, we're pleased to hear that our service was cost effective. We apologise that you had difficulty contacting our team, we will pass your feedback onto the team to look into this further. Thank you for choosing to insure with us. If there's anything else we can do for you, please do let us know. Thank's Lauren @ Allianz
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Trusted Customer
4 years ago
Smooth process!
Easy buying process,great friendly staff and the policy coverage looks good. Documentation was emailed over to me straight away.
Lauren
Allianz Musical Insurance
4 years ago
Hello, it's great to hear that taking out your policy was quick and easy. We're pleased that you got a policy suited for you and you were happy with our service. Thank you for choosing to insure with us. If there's anything else we can do for you, please do let us know. Thank's Lauren @ Allianz
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Trusted Customer
4 years ago
Fantastic Service !
Outstanding Product knowledge from staff.
Lauren
Allianz Musical Insurance
4 years ago
Hello, it's great to hear that our team were helpful and you were happy with our service. We're pleased that you got a policy suited for you. Thank you for choosing to insure with us. If there's anything else we can do for you, please do let us know. Thank's Lauren @ Allianz
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Trusted Customer
4 years ago
Confused
I requested documents by post but they haven’t arrived
Instead I got an email telling me to login to get access to the insurance documents
I don’t appear to have had any money taken from my account...
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Lauren
Allianz Musical Insurance
4 years ago
Hello, we're sorry to hear that you’ve had a bad experience and for the inconvenience this has caused. Our team have looked into this and it appears that your documents were sent successfully on the 6th July 2021 to the address you provided. If you’ve still not received your documents, please give us a call us on 0330 100 9903 and we’ll sort it out. As you bought online, your policy includes our 2 months free offer, so your first payment will be taken in September. Please note that your policy is active and your instrument is covered. Thank you for choosing to insure with us. If there's anything else we can do for you, just let us know. Thanks Lauren @ Allianz
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SF
St Albans International Organ Festival
St Albans
4 years ago
What St Albans International Organ Festival said about Allianz Musical Insurance:
Quick response with quote, competitive pricing, efficient processing.
Quick response with quote, competitive pricing, efficient processing.
Lauren
Allianz Musical Insurance
4 years ago
Hi St Albans International Organ Festival, it's great to hear that taking out your policy was quick and easy. We're pleased that you got a policy suited for you and you were happy with our service. Thank you for choosing to insure with us. If there's anything else we can do for you, please do let us know. Thank's Lauren @ Allianz
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Trusted Customer
4 years ago
The online purchase systems requires improvement
I couldn't complete the process online. I called the calling centre on the next working day. The communiction was fine
Lauren
Allianz Musical Insurance
4 years ago
Hello, we’re sorry that you were unable to complete your policy online and for any inconvenience this may have caused. We’re glad to hear that our team were able to help, and you got a policy suited for you and your guitar. Thank you for choosing to insure with us. If there's anything else we can do for you, please do let us know. Thank's Lauren@Allianz
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DM
David Morgan
4 years ago
What David Morgan said about Allianz Musical Insurance:
Straightforward and competitively priced
So easy to follow and complete, good price, lets hope if I need to make a claim its just as efficient
Lauren
Allianz Musical Insurance
4 years ago
Hi David, it's great to hear that taking out your policy was straightforward and easy to follow. We're pleased that you got a policy suited for you and you were happy with our service. Thank you for choosing to insure with us. If there's anything else we can do for you, please do let us know. Thank's Lauren @ Allianz
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Trusted Customer
4 years ago
Good company
Easy to arrange, very polite.
Lauren
Allianz Musical Insurance
4 years ago
Hello, it's great to hear that our team were helpful when taking out your policy and it was easy to arrange. We're pleased that you got a policy suited for you. Thank you for choosing to insure with us. If there's anything else we can do for you, please do let us know. Thank's Lauren @ Allianz
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Trusted Customer
5 years ago
Information about my insurance was clear and I was sent my documents on time.
Lauren
Allianz Musical Insurance
4 years ago
Hello, it's great to hear that our team were helpful when taking out your policy and you were provided with all the information you needed. We're pleased that your documents arrived with you on time and you were happy with our service. Thank you for choosing to insure with us. If there's anything else we can do for you, please do let us know. Thank's Lauren @ Allianz
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Trusted Customer
5 years ago
Great customer service from real people and practical help for musicians
I choose Allianz every time because their customer service is great - even when faced with issues their staff are helpful, polite and considerate. Nothing is too much hassle.
Lauren
Allianz Musical Insurance
5 years ago
Hello, it's great to hear that our team were helpful when taking out your policy. We're pleased that we've been able to help and provide cover suited for you and your instruments. Thank you for choosing to insure with us. If there's anything else we can do for you, please do let us know. Thank's Lauren @ Allianz
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
