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Adrenaline.com.au Reviews | Customer Service Reviews for https://www.feefo.com/reviews/adrenaline-com-au | Feefo

Displaying all 23,961 reviews

Glenn Hogan

Feefo Verified

AUS

3 days ago

What Glenn Hogan said about Adrenaline.com.au:

Very Easy. Entered what I required and instantly satisfied!

Customer Experience

Adrenaline.com.au

1 day ago

So glad to hear it was quick and easy for you, thanks for sharing!

Trusted Customer

Feefo Verified

5 days ago

Very good experience and very helpful

Customer Experience

Adrenaline.com.au

4 days ago

Thanks for your kind feedback. We’re so glad you had a great experience and found the team helpful. We really appreciate you taking the time to share this 😊

Trusted Customer

Feefo Verified

6 days ago

Organised a sunset sail as a gift for my mum and it was the most incredible experience. Crew was amazing they did everything possible to make this an unforgettable experience. Price was affordable...

Customer Experience

Adrenaline.com.au

4 days ago

Thank you so much for your lovely feedback. We’re thrilled to hear you and your mum had such an incredible experience! It sounds like a truly special evening.We really appreciate the recommendation.

Trusted Customer

Feefo Verified

8 days ago

I had a number of obstruction and frustrations with the online payment process. Not sure where the problem lay, but I was directed to a phone number to Adrenaline. The person who answered politely...

Customer Experience

Adrenaline.com.au

7 days ago

Thank you for sharing your experience. We’re sorry to hear you encountered some frustration with the online payment process, but we’re pleased our phone support team was able to assist you promptly and get everything sorted. We appreciate your feedback.

Trusted Customer

Feefo Verified

16 days ago

People at adrenaline are very friendly and helpful, I'm sure in future I'll be trying many more of the adrenaline experiences, and making memories that will last me a lifetime

Customer Experience

Adrenaline.com.au

15 days ago

Thanks so much for the kind words! We’re thrilled you had a great experience with our team, and we can’t wait to help you create many more unforgettable adrenaline-filled memories in the future.

Phoebe Stewart

Feefo Verified

AUS

1 month ago

What Phoebe Stewart said about Adrenaline.com.au:

It would be good if there was a place to schedule a gift email to be sent to the recipient as it’s a gift and might need a bit of explanation

Customer Experience

Adrenaline.com.au

1 month ago

We appreciate your suggestion. You can include a personalised message on the voucher with the recipient and sender details when it’s emailed.

Phoebe Stewart

1 month ago

Yes that makes sense but what if you want it to be a gifted surprise but need to pay for it earlier than the surprise is scheduled to happen??

Customer Experience

Adrenaline.com.au

1 month ago

Thanks for the clarification, this is a feature we can look into. If you would rather the recipient not receive the gift straight away, you can have it emailed to you instead of the recipient to then forward on when you would like them to receive it.

Peter Donald

Feefo Verified

AUS

1 month ago

What Peter Donald said about Adrenaline.com.au:

My flight is booked for this Saturday 4th, but i did postpone it from last week, to this week, staff i spoke to on the phone, were very nice, plesant to speak to, rebooking was not an issue , they...

Customer Experience

Adrenaline.com.au

1 month ago

Thank you for the lovely feedback. We’re glad our team could make the rebooking process easy and put you at ease. We hope you enjoyed your flight!

Trusted Customer

Feefo Verified

1 month ago

Booked for 30 mins at 10am, was advised to get there 45 mins early to go through safety demo. Saftey demo started at 1015pm then didnt get on the water until 11am which made us late for an appointment

Customer Experience

Adrenaline.com.au

1 month ago

Thank you for your feedback. We apologise that the safety briefing started later than scheduled, which delayed your time on the water. We understand how this impacted your plans afterwards and appreciate you letting us know.

Jack Cole

Feefo Verified

1 month ago

What Jack Cole said about Adrenaline.com.au:

Cancellled last minute dude to ‘wind’ didn’t care to tell us until we had driven 2 hours to get there, the staff weren’t helpful and I haven’t received a refund yet, would not recommend to anyone,...

Customer Experience

Adrenaline.com.au

1 month ago

We’re sorry to hear about your disappointment. As skydiving is highly weather‑dependent, safety cancellations can occur at short notice. Your refund was processed on Friday and can take a few business days to reach your account, and we apologise for the disruption this caused to your plans.

Trusted Customer

Feefo Verified

1 month ago

Horrible call center.

Customer Experience

Adrenaline.com.au

1 month ago

We’re disappointed to hear this and apologise for the frustration caused. If there is something you would still like assistance with or can provide further information on your review, please feel free to reach out to our team via email. Thank you

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