ABC Boat Hire Reviews

hank you for your feedback and for sharing your experience. We’re glad to hear that our staff were helpful and friendly, and that the boat was well equipped. We’re sorry to learn that the boat size didn’t suit your group as planned, and that your friends couldn’t join you. It’s completely understandable that it took some time to feel comfortable, especially with it being a new experience—and we know the weather didn’t help either! We appreciate your honesty and hope that, despite the challenges, you were still able to enjoy some moments on the water. We’d love the chance to welcome you back again with a boat better suited to your needs. Many thanks, ABC Boat Hire

Thank you so much for your kind and thoughtful feedback! We’re delighted to hear that you found our customer care to be 100% and that the service, pricing, and boat handover all met your expectations. It’s especially heartening to know that our team was able to support you with compassion during your medical emergency and help rearrange your holiday—your recommendation means a great deal to us. We’re also glad the boat was perfect for your group and that our on-call engineer was able to resolve the issue quickly. Cruising through such a beautiful part of the country makes it all the more special, and we’re so pleased you had a great experience. Many thanks, ABC Boat Hire

Thank you for sharing your experience! We’re so pleased to hear you had a good narrowboating trip. It’s great to know the boat was clean, comfortable, and everything worked well. We’re also glad the team at the boatyard made you feel welcome and provided clear instructions to get you started. It’s always nice to hear that the marina was easy to find and the boat was ready for you on arrival. We hope to welcome you back for another relaxing journey on the water! Many thanks, ABC Boat Hire

Thank you for your kind feedback! We’re glad to hear you received a friendly welcome and found the boat clean and tidy. It’s great to know our team kept in touch with updates during your holiday and made the handover and return process easy. We’re sorry your route had to be altered due to canal closures, but we’re pleased it didn’t stop you from enjoying the trip—and discovering some good pubs along the way! We hope to welcome you back for another adventure soon. Many thanks, ABC Boat Hire

Thank you so much for your kind words! We’re delighted to hear that you had such a relaxing holiday and that the boat was clean, well equipped—even down to the waterproof coats! It’s great to know the linen and towels met your expectations and that our staff were friendly and helpful throughout your trip. We’re especially pleased that you found the service professional and the experience memorable. We’d love to welcome you back again for another fantastic journey on the water! Many thanks, ABC Boat Hire

Thank you for sharing your experience. We're genuinely sorry to hear that your experience aboard was impacted by the comfort of the beds on Red Tailed Finch. All of our Finch class boats follow the same internal layout, which includes two singles that can be joined together to form a double. Due to the limited space available on board, the beds are designed to convert between singles and doubles to adhere to the layout and flexibility we advertise. We understand that this setup may not meet everyone’s expectations, especially when compared to the comfort of mattresses at home. Had this issue been reported during your trip, our team would have done everything possible to assist, including offering a mattress replacement where available. We always encourage guests to reach out to reception while on board so we can help resolve any concerns promptly. We're truly sorry that your first experience of narrow boating was affected in this way, and we do hope you'll consider giving it another try in the future. ABC Boat Hire

Thank you for your feedback and for sharing your experience. We’re glad to hear you had a great holiday overall and that the ABC team at Nantwich Marina were excellent in resolving the issue with the toilet system. We’re sorry for the inconvenience caused by the smell early in your trip—especially on a new boat—but we’re pleased it was sorted quickly and thoroughly. Your understanding and kind words mean a lot, and we hope to welcome you back for an even smoother journey next time. Many thanks, ABC Boat Hire

Thank you for your lovely feedback! We’re so pleased to hear you had a great time and found the boat well equipped and the service excellent. It’s wonderful that most of the team made a positive impression—though we’re sorry to hear one interaction didn’t quite match the rest. We appreciate your honesty and will take this on board. We also understand that the map was a bit tricky to follow, and we’ll look into ways to make navigation even clearer for future guests. Overall, we’re thrilled you had a lovely holiday and hope to welcome you back again soon! Many thanks, ABC Boat Hire

Thank you for your feedback! We're so pleased to hear you found us easy to deal with and would recommend us to others. The Aldermaston to Reading stretch can certainly be a bit more demanding, so we appreciate you taking it on and hope the journey was still enjoyable overall. We’d love to welcome you back again for another canal adventure—perhaps on a slightly gentler route next time! Many thanks from all of us at ABC Boat Hire!