We've holidayed on this canal before 8 years ago when we first started boating and wanted to see how it was now with anit of experience under our belt.
The Kennet and Avon canal is under pressure...
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Customer Services
ABC Boat Hire
9 months ago
Thank you for your kind words about ABC and your experience with the boat. We’re pleased to hear that everything went smoothly and that you found our team helpful and organised.
We appreciate your honest observations regarding the challenges along the Kennet and Avon Canal. We understand that the presence of liveaboards and associated issues can affect the experience, and we encourage all boaters to respect canal etiquette to ensure everyone can enjoy this beautiful waterway safely and peacefully. We also encourage any customers who have concerns about communities along the canals to report them directly to the Canal and River Trust, who manage and monitor these areas.
Your feedback is valuable and helps us stay informed about the wider environment in which we operate. Thank you again for sharing your thoughts, and we hope to welcome you back for future trips.
ABC Boat Hire
Date of purchase: 26/09/2025
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Trusted Customer
Feefo Verified
10 months ago
Your recent holiday on Heron - Great Blue Heron from Anderton
Thank you so much for your kind words. We’re delighted to hear that ABC made everything easy and smooth from start to finish. It’s wonderful to know how much you enjoy being on the canal with us. We look forward to welcoming you back again soon!
ABC Boat Hire
Date of purchase: 06/10/2025
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Olivier LaRocque
Feefo Verified
10 months ago
Your recent holiday on Partridge- Arabian Partridge from Whitchurch
Thank you for your feedback. We’re glad you had a quiet and pleasant trip during the shoulder season. We appreciate your understanding when the charging system issue arose, and we’re happy our team could quickly assist to keep your trip on track. We hope to see you again soon for another smooth experience!
ABC Boat Hire.
Date of purchase: 29/09/2025
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Alyssia Fiander-Houlden
Feefo Verified
10 months ago
Your recent holiday on Finch - Red Tailed Finch from Goytre Wharf
Incredible experience in a gorgeous, traditional narrowboat
Customer Services
ABC Boat Hire
9 months ago
Thank you so much for your feedback. We’re thrilled to hear that our team made your holiday special and that you enjoyed the beautiful setting at Goytre Wharf. It means a lot to us that you found the site easy to access and the parking convenient. We can’t wait to welcome you back again soon and really appreciate your recommendation!
ABC Boat Hire
Thank you so much for your kind words! We're delighted to hear you had such a positive experience and felt welcomed by our team. It's great to know that the instructor made you feel comfortable and confident—asking questions is all part of the journey, and we're glad it was met with understanding and good communication.
We’re thrilled you're planning to explore the Hopwood route soon—there’s plenty to enjoy, and we’re sure it’ll be another memorable adventure.
Many thanks,
ABC Boat Hire
Date of purchase: 11/10/2025
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Neale Ashford
Feefo Verified
Poole
10 months ago
Your recent holiday on Lark - Dune Lark from Wrenbury
Thank you for sharing your experience! We're so pleased to hear you enjoyed your trip and found the aqueduct as breathtaking as we do—it's truly one of the highlights of the region. We're glad the boat was well-presented and that your familiarity with our holidays helped you get started smoothly.
We appreciate your feedback about the extractor fan and will make sure it's looked into. It's always helpful to hear from our returning guests, and we're thrilled the weather and canal conditions added to your enjoyment in such an idyllic part of the country.
Many thanks,
ABC Boat Hire
Date of purchase: 04/10/2025
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Alan
Feefo Verified
swansea
10 months ago
Your recent holiday on Swallow - Red Sea Swallow from Goytre Wharf
Thank you for your honest and detailed feedback. We're really pleased to hear you received a warm welcome and found the boat clean and well maintained. It’s great that you had a wonderful break and enjoyed the beauty of the canal—there’s certainly something special about cruising through such scenic surroundings.
We appreciate your comments about the boat’s interior design. Your suggestions regarding kitchen storage and bedroom shelving are very helpful, and we’ll be sure to pass them on to our design and maintenance teams for consideration in future updates.
As for the boat’s handling, we understand that every vessel has its own quirks, and we’re glad to hear it remained warm and reliable throughout your journey.
Thanks again for choosing us—we’re so glad you had a great break!
Many thanks,
ABC Boat Hire
Date of purchase: 10/10/2025
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Aaron Oldham
Feefo Verified
10 months ago
Your recent holiday on Thrush - Swainsons Thrush from Hilperton
Because we were complete novices and they put us at ease with useful information on the boat and where to go.
Customer Services
ABC Boat Hire
10 months ago
Thank you so much for your fantastic feedback! We’re thrilled to hear that your experience with ABC Boat Hire was smooth and enjoyable from start to finish. It’s always a pleasure to help first-time boaters feel confident and relaxed, and we’re glad our team’s advice and support made a difference.
We really appreciate your recommendation and hope to welcome you back for another adventure soon!
Many thanks,
ABC Boat Hire
Date of purchase: 03/10/2025
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Trusted Customer
Feefo Verified
10 months ago
Your recent holiday on Wagtail - White Wagtail from Whitchurch Marina
The combination of very attractive canal and immediate surroundings with World Heritage Places as part of the journey and Chirk Castle close by made this a special holiday.
Customer Services
ABC Boat Hire
10 months ago
Thank you for your lovely review! We're so pleased to hear you enjoyed your holiday and found the boat to be in excellent condition. It's great to know our team was able to promptly resolve the electrical issue en route—keeping your journey smooth is always a priority.
We're delighted the fine weather and stunning canal surroundings added to your experience, and that the combination of natural beauty and nearby World Heritage Sites like Chirk Castle made your trip truly special.
We hope to welcome you aboard again soon!
Many thanks,
ABC Boat Hire
Date of purchase: 04/10/2025
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William Winter
Feefo Verified
10 months ago
Your recent holiday on Finch - Red Naped Finch from Goytre Wharf
We were unable to complete our planned route as the canal is very twisty and in places shallow all of which reduced speed to less than 2MPH. Midweek was not long enough it needs a full week. Non...
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Customer Services
ABC Boat Hire
10 months ago
Thank you for your kind and constructive feedback! We're so pleased to hear that you received excellent customer service both before your hire and at pick-up, and that the boat was clean, well-prepared, and fully equipped for your journey. It’s great to know the informal briefing helped set you up for a smooth start.
We appreciate your comments about the canal’s conditions and how they affected your planned route. Some stretches can indeed be more challenging, especially with twists and shallow areas, and your insights are valuable for future guests. A full week does allow for a more relaxed pace, and we hope you’ll consider returning for a longer adventure next time.
We’re delighted you still had a most enjoyable experience in such beautiful countryside!
Many thanks,
ABC Boat Hire
The canals and rivers of England, Scotland and Wales stretch for over 2000 miles through some of the finest countryside imaginable. At ABC Boat Hire we have 16 start locations throughout the waterway network, from Falkirk in Scotland to Hilperton in Wiltshire, offering the widest choice of self-drive boat hire and narrowboat holidays.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The canals and rivers of England, Scotland and Wales stretch for over 2000 miles through some of the finest countryside imaginable. At ABC Boat Hire we have 16 start locations throughout the waterway network, from Falkirk in Scotland to Hilperton in Wiltshire, offering the widest choice of self-drive boat hire and narrowboat holidays.