Seven of us had a perfectly relaxing week on the Trent and Mersey and Shropshire Union canals. In April the canals were very quiet with no waiting at locks etc.
Customer Services
ABC Boat Hire
3 months ago
Thank you so much for your excellent review and for choosing ABC again for your holiday. We’re delighted to hear that both of your booking experiences were straightforward, competitively priced, and that you were able to take advantage of our early booking and loyalty discounts.
It’s great to know that the marina teams were helpful, the boats were well prepared and well equipped, and that the pick‑up and return processes were smooth and efficient. We’re also pleased that the secure parking at each base added to the ease of your trip.
A relaxing week cruising the Trent & Mersey and Shropshire Union canals sounds ideal, and April really can be a wonderful time to travel with quieter waterways and minimal waiting at locks. We’re so glad that all seven of you enjoyed such a peaceful and enjoyable holiday.
Thank you for your continued support and kind recommendation. We look forward to welcoming you back again in the future for another great boating experience.
ABC Boat Hire
Date of purchase: 11/04/2026
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Feefo Verified
3 months ago
Your recent holiday on Wren - Carolina Wren from March Wharf
The Middle Levels are interesting in parts but a bit dull in others.
Customer Services
ABC Boat Hire
3 months ago
Thank you for taking the time to share your thoughts, and we hope you still enjoyed your time on the water overall. We’d be very happy to welcome you back again in the future, perhaps to explore a different route with even more variety and interest.
ABC Boat Hire
Date of purchase: 13/04/2026
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Trusted Customer
Feefo Verified
3 months ago
Your recent holiday on Wren - Grass Wren from Kings Orchard Marina
As the previous report. Good boat, clean but some items missing or inadequate. Hand over at end slow as not told where to moor before we set off.
Customer Services
ABC Boat Hire
3 months ago
Thank you for your feedback. We’re pleased to hear you enjoyed the boat and the canals around Kings Orchard, and that you found Grass Wren clean and well presented.
I have forwarded your comments regarding the chopping board to our housekeeper to ensure this is on board. We’re sorry that some of the kitchen inventory did not fully meet your expectations.
We do apologise for any confusion and delay experienced during the return handover, as well as the mooring instructions, which should have been clearly explained in advance.
We appreciate your balanced feedback and are glad you still had a good experience overall.
ABC Boat Hire
Date of purchase: 10/04/2026
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CB
Chris Byrne
Feefo Verified
Plymouth
3 months ago
Your recent holiday on Swan - Mute Swan from Hilperton Marina
The service was very good they were very helpful and knowledgeable I would recommend them and use again
Customer Services
ABC Boat Hire
3 months ago
Thank you for you5 star review. We’re really pleased to hear that you found the service very good and that our team were helpful and knowledgeable throughout your experience. Your recommendation means a great deal to us, and we’re delighted to know you would use us again. We look forward to welcoming you back in the future for another enjoyable trip.
ABC Boat Hire
Date of purchase: 10/04/2026
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Gill Banner - Stevens
Feefo Verified
Edinburgh
4 months ago
Your recent holiday on Wren - Cactus Wren from Falkirk Marina
We loved cruising the canal and look forward to doing it again in another part of the UK.
Customer Services
ABC Boat Hire
3 months ago
Thank you so much for your lovely review. We’re delighted to hear that you had such a fabulous time cruising the Union Canal and that your 4‑day holiday was so enjoyable. It’s wonderful to know that the friendly and professional support from staff along the way helped make the experience even better.
We’re really pleased you loved the relaxed pace of canal cruising, and it’s great to hear that it’s inspired you to explore another part of the UK by boat in the future. Thank you for choosing ABC, and we very much look forward to welcoming you back on board for another fun and memorable holiday on the water.
ABC Boat Hire
Date of purchase: 13/04/2026
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Scot Kellersberger
Feefo Verified
4 months ago
Your recent holiday on Spirit - Lochan Ora from Falkirk Marina
We had trouble with getting the movement team for the Forth and Clyde to answer their phone and it delayed our trip by a day.
Customer Services
ABC Boat Hire
3 months ago
Thank you for taking the time to share your detailed feedback. We’re delighted to hear you had a memorable two weeks exploring the Union and Forth & Clyde Canals, and that you enjoyed your time aboard Lochan Ora—it’s great to know it felt like a home away from home.
We’re also pleased our team were helpful and responsive to your questions throughout your trip. That said, we’re very sorry to hear about the difficulties you experienced with communication regarding the locks on the Forth & Clyde Canal, and the delay this caused. We understand how frustrating this must have been, especially when it affected your itinerary, and we’ll ensure your comments are passed on to the relevant teams so this can be reviewed and improved.
Thank you again for your honest feedback and your kind words about ABC Boat Hire. We’re glad it didn’t overshadow your overall experience, and we’d be very happy to welcome you back for a future holiday on the waterways.
ABC Boat Hire
Date of purchase: 01/04/2026
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HG
Hazel Gourley
Feefo Verified
North Ayrshire
4 months ago
Your recent holiday on Tern - Sandwich Tern from Alvechurch Marina
Had the best fun, such an adventure for the kids and adults! Great family fun on a lovely boat!
Customer Services
ABC Boat Hire
3 months ago
Thank you so much for your wonderful review. We’re delighted to hear that you found the boat immaculate, well equipped, and that the service from our marina team helped you feel confident before setting off. Knowing that the handover and guidance on driving, locks, and route planning made everything clear and stress‑free is exactly what we aim for.
We absolutely love hearing that you’ve made memories to last a lifetime and that the trip was such a fun adventure for both the kids and adults. Great family fun on the water is what boating is all about, and we’re thrilled to have been part of that experience.
Thank you again for choosing ABC — we very much look forward to welcoming you back for another adventure in the future!
ABC Boat Hire
Staff did advise us that as it was a sunny day during school half term to expect the canal to be busy. It certainly was.
However the instruction on use of the boat during this busy time were...
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Customer Services
ABC Boat Hire
3 months ago
Thank you for your lovely review. We’re delighted to hear that you found our team friendly and professional from the outset and that the safety briefing and boat operations were well explained. It’s great to know the boat was spotlessly clean and that you felt the overall experience was excellent.
We also appreciate your comments about cruising during a busy half‑term period. While sunny school holiday weeks can certainly mean busier canals, we’re pleased that the guidance and instruction we provided helped you feel confident and ensured everything went smoothly despite the traffic.
Thank you for taking the time to share your experience. We hope to welcome you back again soon for another enjoyable day on the water.
ABC Day boat Hire
Date of purchase: 08/04/2026
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DM
Diane Myers
Feefo Verified
4 months ago
Your recent holiday on Swift - Alpine Swift from Blackwater Meadow Marina
Thank you for your lovely feedback. We’re delighted to hear that you found the service excellent and the boat very well equipped and spotlessly clean. It’s great to know you enjoyed the beautiful scenery and had such a great overall experience. Thank you for choosing ABC, and we hope to welcome you back again soon for another enjoyable trip on the water.
ABC Boat Hire
Date of purchase: 10/04/2026
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KW
Kevin Wales
Feefo Verified
4 months ago
Your recent holiday on Finch - Red Naped Finch from Goytre Wharf
Had Everything We Needed… Even If We Couldn’t Find It at First 😄
Customer Services
ABC Boat Hire
3 months ago
Thank you so much for your brilliant and entertaining review — it really put a smile on our faces!
We’re delighted to hear that our team helped turn you from total novices into (almost!) narrowboat pros. Starting out can definitely feel daunting, so it’s great to know that our explanations put you at ease and that everything soon clicked once you got going.
Thank you as well for sharing your shower‑pump moment — you’re certainly not the first, and you definitely won’t be the last! We’re glad a quick call to the helpline got it sorted and that it gave you a good laugh along the way.
It’s fantastic to hear that the boat had everything you needed and that our friendly, professional team helped make your experience such a positive one. We hope this won’t be your last adventure on the water, and we’d love to welcome you back again for your next cruising “upgrade”!
ABC Boat Hire
The canals and rivers of England, Scotland and Wales stretch for over 2000 miles through some of the finest countryside imaginable. At ABC Boat Hire we have 16 start locations throughout the waterway network, from Falkirk in Scotland to Hilperton in Wiltshire, offering the widest choice of self-drive boat hire and narrowboat holidays.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The canals and rivers of England, Scotland and Wales stretch for over 2000 miles through some of the finest countryside imaginable. At ABC Boat Hire we have 16 start locations throughout the waterway network, from Falkirk in Scotland to Hilperton in Wiltshire, offering the widest choice of self-drive boat hire and narrowboat holidays.