ABC Boat Hire Reviews

Thank you very much for your excellent review. We’re delighted to hear that you had such a positive experience renting from us at Blackwater Meadow Marina and that the check‑in process was smooth and stress‑free. It’s great to know the boats being ready a little earlier added to your enjoyment. We’ll be sure to pass on your kind comments to David he’ll be pleased to hear that his knowledgeable and efficient handover made a difference to your trip. Thank you for choosing ABC Boat hire, and we’re so glad to hear you’d rent from us again. We look forward to welcoming you back for another enjoyable time on the water. ABC Boat Hire

Thank you for sharing your experience. We are pleased you enjoyed your route on the Scottish Canals. I have forwarded your feedback to the Marina Manager at Falkirk to investigate the issues you have raised. We would like to thank you for bringing this to our attention to help us improve our service here at ABC Boat Hire.

Thank you for your 4-star review. We’re delighted to hear that you enjoyed your trip towards Bath and were pleased with the service provided at Hilperton Marina. We appreciate your feedback and hope to welcome you back again in the future. ABC Boat Hire

Thank you for your lovely review. We’re so pleased to hear you had a beautiful, relaxing day on the barge and that you enjoyed its distinctive red colour and excellent onboard equipment. It’s great to know our office staff made you feel welcome and shared helpful information to get you started. We’re delighted you could relax and enjoy quality time with friends, and we hope to welcome you back again soon for another enjoyable day on the water. ABC Boat Hire

Thank you for your lovely review. We’re really pleased to hear that you found our team friendly and helpful and that the instructions on controlling the boat were clear and easy to follow. It’s great to know the boat was clean and in good condition, and that you enjoyed such a relaxing day boating through beautiful countryside. We hope to welcome you back again soon for another enjoyable time on the water. ABC Boat Hire

Thank you for your continued loyalty over the past 30 years; we truly value your support and are delighted to hear that you plan to return. We’re very pleased that you continue to receive a high standard of service throughout the booking process, arrival, handover and return. At the same time, we appreciate your honest feedback regarding the condition of the boat. Your comments on updating and general maintenance will be shared with our team to help improve our service. Thank you again for your thoughtful feedback. ABC Boat Hire

Thank you so much for your great review. We’re delighted to hear that everything ran smoothly from booking right through to the day itself, and that you had such a positive experience. It’s lovely to know that Mike made the handover both friendly and informative, and that the boat was perfect for your day out. Your recommendation means a lot to us, and we’re thrilled that the service met your expectations. Thank you again for choosing ABC. We would be very happy to welcome you back in the future for another fantastic day on the water. ABC Day Boat Hire

Thank you for taking the time to share your feedback. We are sorry to hear that you feel your holiday did not meet your expectations and that your experience was such a disappointment. ABC Boat Hire is unable to guarantee specific cruising routes from any of our marinas. The UK waterway network is subject to factors outside our control, including essential maintenance, unforeseen closures, and operational issues managed by the Canal & River Trust. These measures are necessary to ensure the safety and continued operation of the waterways. For this reason, we advise all customers to check for planned or ongoing stoppages both before and during their holiday via the Canal & River Trust notices page. With regard to your journey, we understand that while travelling towards Newbury on the Kennet and Avon Canal, a fallen tree obstructed your planned route, which was addressed by the Canal & River Trust at the earliest opportunity. You subsequently chose to travel east, where you also experienced difficulty with a lock. Following your call to the marina advising of your decision to disembark, a member of our team attended to assist with navigating the lock. However, we understand that alternative accommodation had already been arranged at that stage before allowing us the opportunity to fully resolve the matter. We have been advised by the Marina Manager that support was provided throughout your holiday, including ongoing communication and the offer of alternative accommodation aboard one of our boats at the marina for the remaining nights. We are also pleased that our team was able to assist with transport back to your car. We do appreciate how frustrating and disruptive these unforeseen events must have been, particularly given your extensive experience boating in both England and Ireland. While many aspects of the waterway network are outside our control, we do take your feedback seriously and will continue to review how we can better support customers when unexpected situations arise. We regret that this experience has led to such disappointment and appreciate you bringing your concerns to our attention. We will also provide this feedback to Canal and River Trust. ABC Boat Hire

Thankyou for sharing your 5 star review with us. We’re delighted to hear that the whole experience felt so special for you, from the lovely craft to the helpful and kind team. Knowing that nothing was wanting and that everything felt “altogether beautiful” is exactly the experience we strive to deliver. Your description of it being world class truly means the world to us. Thank you for choosing ABC and for sharing such generous feedback. We’d be absolutely thrilled to welcome you back again for another unforgettable time on the water. ABC Boat Hire

Thank you for your lovely review. We’re delighted to hear that the boat exceeded your expectations and met all your requirements for an excellent week cruising on the Grand Union Canal from Gayton Junction to Leamington Spa. It’s great to know you found the boat very well equipped and well suited to your journey. Thank you for choosing ABC, and we hope to welcome you back again for another enjoyable cruising holiday in the future.