The Kennet and Avon canal was easy to navigate with its double boat locks
Customer Services
ABC Boat Hire
1 year ago
Thank you for sharing your experience!
We’re so pleased to hear that everything went smoothly—from the clean and tidy boat to the seamless booking process with ABC. The Kennet and Avon Canal is such a beautiful stretch of water, and it's great to know you found the double locks easy to navigate. Sounds like a wonderfully relaxing trip! We'd love to have you back onboard for another adventure when you're ready.
Thank you for sharing such heartwarming feedback!
It’s truly lovely to hear that your canal outings have become a cherished tradition over the years. Knowing that the boats remain in great condition and the team consistently delivers friendly, helpful service means the world to us. We’re so glad these special days continue to bring joy to you, your family, and your friends—it’s exactly the kind of experience we aim to create every time.
Looking forward to helping you make many more memories on the water!
Date of purchase: 15/06/2025
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Amanda
Feefo Verified
Ellesmere
1 year ago
Day Boat Hire from Blackwater Meadow Marina - Lazy Days
Thank you so much for your lovely feedback!
We’re absolutely delighted to hear that your day trip from Blackwater Marina was such a success. The team there will be thrilled to know their professionalism and friendliness made such a positive impression. It’s always rewarding to hear that their dedication helps create memorable experiences—we’ll be sure to pass along your kind words.
We’d love to welcome you back for another great day on the water whenever you’re ready!
Date of purchase: 12/06/2025
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Trusted Customer
Feefo Verified
1 year ago
Your recent holiday on Lark - Rudd's Lark from Wrenbury
The quality of the canal itself was not good. It was overgrown in many places making it very narrow. Combined with the vast numbers of bridges, it made navigation hard work for the driver. Much of...
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Customer Services
ABC Boat Hire
1 year ago
Thankyou for your feedback. I can confirm I have forwarded your comments to the customer service department.
Date of purchase: 06/06/2025
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Nancy Moen
Feefo Verified
1 year ago
Your recent holiday on Plover - Kentish Plover from Gayton
Thank you for your feedback — we’re really pleased to hear that you found the service great and the boat in excellent condition. That’s exactly what we aim for!
We’re sorry to hear that the pre-trip training didn’t meet expectations. Your comments are very important, and we understand how crucial it is to feel confident, especially when navigating tunnels and locks early in the journey. We’ll be reviewing our handover process to ensure future guests receive clearer and more comprehensive guidance.
Thank you again for sharing your experience — it helps us improve.
Many thanks from all of us at ABC Boat Hire!
Date of purchase: 31/05/2025
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Julie Pettinger
Feefo Verified
1 year ago
Your recent holiday on Finch - Red Backed Finch from Goytre Wharf
Badly maintained canal, and water so shallow impossible to navigate without grounding, very few tie-up points making it difficult for 2-man crew. I could go on. Certainly not a trip for the...
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Customer Services
ABC Boat Hire
11 months ago
Thank you so much for sharing your experience — we’re genuinely sorry to hear that your trip didn’t meet expectations. It’s clear that you encountered several challenges, and we completely understand how frustrating that must have been, especially when you were hoping for a relaxing and enjoyable journey.
We appreciate your honest feedback about the canal conditions, lack of tie-up points, and the difficulties navigating with a smaller crew. These are important concerns, and while some aspects are outside our direct control, we’ll be passing your comments on to the relevant authorities to help advocate for improvements.
We’re also sorry to hear about the limited supplies in the shop — something so simple can make a big difference, and we’ll definitely look into how we can better support guests with essentials.
Your insights are incredibly valuable, and we’re grateful you took the time to share them. We hope that, despite the difficulties, there were still moments of enjoyment — and if you ever decide to give it another go, we’d love the chance to make it a much smoother experience for you.
Many thanks from all of us at ABC Boat Hire.
Date of purchase: 13/06/2025
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David Osborne
Feefo Verified
Finchampstead
1 year ago
Your recent holiday on Warbler - Canada Warbler from Gailey Wharf
Thank you so much for your continued loyalty and kind words!
It’s always a joy to hear from returning guests, and we’re thrilled that the team at Gailey Wharf once again delivered the great support and service you’ve come to expect. We’re delighted the boat impressed you with its excellent condition—it’s just what we hope for every time.
Looking forward to welcoming you back onboard for your next adventure!
Date of purchase: 07/06/2025
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M Lanham
Feefo Verified
1 year ago
Your recent holiday on Lark - Masked Lark from Kings Orchard Marina
4 night short break. Our route to Shardlow and back was scenic and enjoyable
Customer Services
ABC Boat Hire
1 year ago
What a fantastic review—thank you for sharing!
It’s brilliant to hear that even as experienced narrowboaters, the team’s safety briefing and introduction still brought fresh insights. Masked Lark is a real gem, and we’re thrilled she impressed with her handling and comfort throughout your scenic four-night cruise to Shardlow and back. Sounds like a perfect blend of expertise, exploration, and enjoyment.
Here’s hoping your next journey is just as memorable—we’d love to welcome you back onboard soon!
Date of purchase: 09/06/2025
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David
Feefo Verified
Worcestershire
1 year ago
Your recent holiday on Eagle - Crowned Eagle from Aldermaston Wharf
We were three brothers aged between 66 and 74 and thoroughly enjoyed ourselves. Just the 3 of us had not been away together before and our 4 night trip gave us a real adventure! We had lots of aches...
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Customer Services
ABC Boat Hire
1 year ago
What a heartwarming and wonderfully detailed review—thank you so much for sharing it!
It’s fantastic to hear that the team at Aldermaston made such a positive impression throughout your journey, offering not just support and expertise, but genuine care and good humour in every interaction. We're especially glad you got to witness canal boat mastery in action when it was most needed!
But what truly shines through is the spirit of your trip—three brothers setting off on a long-overdue adventure, embracing the quirks, challenges, and joys that come with life on the water. Aches and pains aside, it sounds like you made memories that will keep you laughing for years. That’s the kind of magic we absolutely love to be part of.
Here’s to more wonderful adventures—together or solo—whenever the waterways call again!
The canals and rivers of England, Scotland and Wales stretch for over 2000 miles through some of the finest countryside imaginable. At ABC Boat Hire we have 16 start locations throughout the waterway network, from Falkirk in Scotland to Hilperton in Wiltshire, offering the widest choice of self-drive boat hire and narrowboat holidays.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The canals and rivers of England, Scotland and Wales stretch for over 2000 miles through some of the finest countryside imaginable. At ABC Boat Hire we have 16 start locations throughout the waterway network, from Falkirk in Scotland to Hilperton in Wiltshire, offering the widest choice of self-drive boat hire and narrowboat holidays.