Thank you so much for your kind words! We're thrilled to hear your dad’s retirement surprise was such a success and that you all had an amazing day out. It’s great to know the boat was clean, the instructions were clear, and everything went smoothly. We really appreciate the recommendation and would love to welcome you back for another brilliant experience soon!
Date of purchase: 17/07/2025
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Naomi Southam
Feefo Verified
1 year ago
Your recent holiday on Day Tripper from Kings Orchard Marina
Excellent service, friendly staff both in the office and boat handover.
Customer Services
ABC Boat Hire
1 year ago
Thank you so much for your fantastic feedback! We're delighted to hear you had such a great day out and that our team provided the support and reassurance you needed — especially with that 360-degree turn! It’s great to know the boat was well-equipped and easy to manage, and that you enjoyed the route to Fradley Junction and back. We’ll be sure to pass your kind words on to the team at King’s Orchard — we’d love to welcome you back again soon!
Everything was amazing except the price, we wished we didn’t have to pay as much
Customer Services
ABC Boat Hire
1 year ago
Thank you for your lovely feedback!
We’re so pleased to hear you had an amazing time with your family and that the captain made the experience even more special. We completely understand your thoughts on the pricing and really appreciate your honesty—it’s something we’re always reviewing to ensure we offer the best possible value.
We hope to welcome you back again soon for another unforgettable adventure!
Date of purchase: 15/07/2025
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Trusted Customer
Feefo Verified
1 year ago
Your recent holiday on Warbler - Cape Warbler from Springwood Haven Marina
Thank you for your kind words!
We’re delighted to hear that you found ABC Boat Hire professional and that our service met your holiday expectations. It’s always our goal to provide a smooth and enjoyable experience from start to finish, and we’re so pleased we could deliver that for you.
We hope to welcome you aboard again soon!
Date of purchase: 04/07/2025
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Joanne Wilden
Feefo Verified
1 year ago
Your recent holiday on Duck - Pintail Duck from Springwood Haven Marina
Boat was amazing, relatively new and very well equipped. Immaculately clean too!
Customer Services
ABC Boat Hire
1 year ago
Thank you for your feedback. We're thrilled to hear that your experience was fantastic from start to finish. It means a lot to us that you felt well looked after throughout — our team always aims to make every part of the journey smooth, friendly, and personal.
We truly appreciate your continued support and can’t wait to welcome you back for your next adventure on the water!
Date of purchase: 07/07/2025
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Trusted Customer
Feefo Verified
1 year ago
Your recent holiday on Sandpiper - Terek Sandpiper from Hilperton Marina
This was a new experience for us. Didn’t realise how full on and tiring it could be, however the high temperatures contributed to making iit uncomfortable If we booked again would go for a wider ,...
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Customer Services
ABC Boat Hire
1 year ago
Thank you for your kind feedback! We're glad to hear you found the boat clean and well equipped, and that our team provided helpful and friendly service during check-in and instruction.
We really appreciate you choosing ABC and hope to see you again soon for another enjoyable trip!
Date of purchase: 05/07/2025
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KG
Ken Grimshaw
Feefo Verified
1 year ago
Your recent holiday on Swift - Great Dusky Swift from Springwood Haven Marina
The boats exterior was scruffy particularly the bows area which was dirty ,the anchor and chain left on seat, bow and stern lines were badly frayed and need replacing, tv and radio did not work, the...
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Customer Services
ABC Boat Hire
1 year ago
Thank you for sharing your experience. I have forwarded your comments to our Customer Service department who will investigate and be in touch shortly. Thank you for your patience and understanding.
Customer Services
ABC Boat Hire
1 year ago
Thank you for sharing your experience aboard Great Dusky Swift from Springwood Haven Marina.
We appreciate your feedback and would like to address a few of the points you raised. The ropes onboard have now been replaced—thank you for bringing this to our attention.
All of our dinette tables are designed to convert into beds. On our Duck Class boats specifically, the bed legs are stored in the cupboard for easy access. If you had contacted the marina during your holiday they would have advised you of this. The TV and radio systems are fully operational, though please note that signal reception can vary depending on your location along the canal.
Every narrowboat is thoroughly cleaned inside and out after each hire. We’re sorry to hear that the exterior did not meet your expectations on this occasion and apologise for any inconvenience caused.
Please remember that all our marinas offer a 24/7 call-out service for any issues during your canal boat holiday. Had we been contacted at the time, one of our engineers could have provided support over the phone or arranged a visit to assist you directly.
We hope to welcome you back onboard in the future.
Date of purchase: 28/06/2025
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Trusted Customer
Feefo Verified
1 year ago
Your recent holiday on Lark - Desert Lark from Falkirk
Trip was great but the .mattresses on this boat need replacing. They were all very worn and uncomfortable.. There was also a horrible s.ell from the kitchen sink for most of the week.
Customer Services
ABC Boat Hire
1 year ago
Thank you for sharing your experience and for bringing this to our attention to help improve our service.
Your comments have been passed to the Marina Manager at Falkirk for further investigation.
Date of purchase: 05/07/2025
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Chris Bell
Feefo Verified
Hockley
1 year ago
Your recent holiday on Wagtail - Mountain Wagtail from Hilperton
Slow journey to Bath in view of very many moored craft, but with picturesque stops en route and an added bonus of the carnival happening in Bath.
Customer Services
ABC Boat Hire
1 year ago
Thank you for your kind words! We're delighted to hear that you found our reception friendly and the handover process efficient and tailored to your experience. It’s great to know the boat was well appointed and had everything you needed, including bed linen and towels.
We look forward to welcoming you onboard with ABC Boat hire in the future.
The canals and rivers of England, Scotland and Wales stretch for over 2000 miles through some of the finest countryside imaginable. At ABC Boat Hire we have 16 start locations throughout the waterway network, from Falkirk in Scotland to Hilperton in Wiltshire, offering the widest choice of self-drive boat hire and narrowboat holidays.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The canals and rivers of England, Scotland and Wales stretch for over 2000 miles through some of the finest countryside imaginable. At ABC Boat Hire we have 16 start locations throughout the waterway network, from Falkirk in Scotland to Hilperton in Wiltshire, offering the widest choice of self-drive boat hire and narrowboat holidays.