The holiday would have been great but an unforeseeable issue with a broken swing bridge which threatened to end the holiday early was not handled well from a communication point of view.
Customer Services
ABC Boat Hire
1 year ago
Thank you for your feedback and for highlighting both the positives and areas for improvement. We're really pleased to hear that you found the boat great and the briefing well handled—it’s always our goal to help guests feel confident and prepared. We’re sorry to hear that communication during the swing bridge issue didn’t meet expectations. Your comments are very helpful, and we’ll be reviewing how we can improve our response and communication in such situations. We hope this didn’t take away too much from your overall experience and would love the chance to welcome you back again.
Date of purchase: 04/08/2025
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Trusted Customer
Feefo Verified
1 year ago
Your recent holiday on Day Escape from Fenny Marina
Thank you so much for your kind words! We're delighted to hear you had a perfect day and enjoyed both the boat and the beautiful scenery. It’s great to know our service met your expectations—we truly appreciate your feedback and hope to welcome you back again soon for another relaxing canal adventure!
Thank you so much for your lovely review! We're thrilled to hear you had such a great introduction to canal boating and enjoyed your time on the water. It’s wonderful to know the boat was just right for your outing and that our team helped get you started quickly and confidently. Sounds like you made the most of the day with a picnic, a pub stop, and some darts—what a perfect way to enjoy the canal! We hope to welcome you back again soon for another fun and relaxing adventure.
Date of purchase: 05/08/2025
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Trusted Customer
Feefo Verified
1 year ago
Your recent holiday on Wagtail - Forest Wagtail from Worcester
The Droitwich canal was great. Unfortunately Tardebrigge was closed so couldn’t do the Stourport Ring. Did Droitwich, river Severn, up to Stourport and on through to the Netherton Tunnel, and...
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Customer Services
ABC Boat Hire
11 months ago
Thank you for your feedback and for highlighting the great service from our marina team — we’re delighted to hear our staff were friendly and efficient as always.
We’re sorry to learn that the boat didn’t meet your expectations, especially regarding the kitchen and toilet facilities. Your comments about the oven size and the need for multiple pump-outs are important, and we understand how these issues could impact your comfort onboard. We’ll be sure to pass this feedback on to our operations team for review, as we’re always looking to improve the experience for our guests.
It’s great to hear you enjoyed cruising the Droitwich Canal and tackling the locks — it’s a beautiful stretch of waterway. We understand the disappointment of not being able to complete the Stourport Ring due to the Tardebigge closure, but it sounds like you still made the most of your journey through to the Netherton Tunnel and back to Worcester.
Thank you again for sharing your experience. We hope to welcome you back for another adventure soon — and we’ll do our best to ensure it’s even better next time.
ABC Boat Hire
Date of purchase: 01/08/2025
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Trusted Customer
Feefo Verified
1 year ago
Your recent holiday on Warbler - Cape Warbler from Springwood Haven Marina
Thank you for your kind words! We're so pleased to hear you enjoyed the boat, the beautiful region, and your experience at the boatyard. It’s always wonderful to know our guests had a relaxing and memorable time. We hope to welcome you back again soon for another great canal adventure!
Great day and fun way to spend a day outwith the family.
Customer Services
ABC Boat Hire
1 year ago
Thank you so much for your lovely review! We're thrilled to hear you had a great family day out and that everyone—from the grandchildren to the adults—enjoyed the experience. It’s wonderful that the little ones got involved with steering and that you all had a peaceful sail along the canal. Sounds like a perfect way to spend quality time together, and we’d love to welcome you back again soon for another fun-filled day!
Date of purchase: 05/08/2025
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Trusted Customer
Feefo Verified
1 year ago
Your recent holiday on Goose - Blue Goose from Hilperton
Consistently good, used several times and staff helpful.
Customer Services
ABC Boat Hire
1 year ago
Thank you so much for your continued support and kind words! We're delighted to hear that you've had consistently positive experiences with ABC. It’s great to know our boats continue to meet your expectations—clean, well-prepared, and comfortable—and that our staff have been friendly and helpful each time. We truly value your loyalty and look forward to welcoming you back again soon for more memorable canal adventures!
Thank you for your lovely review! We're so glad you had a wonderful and relaxing day on the canal. It’s great to hear our staff provided clear and helpful safety instructions, and that the boat had everything you needed—including the little fridge for your drinks! We really appreciate your kind words and hope to welcome you back again soon for another perfect day out.
Date of purchase: 09/08/2025
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Trusted Customer
Feefo Verified
1 year ago
Your recent holiday on Plover - Pied Plover from Blackwater Meadow Marina
Easy pick up and drop off, boat was clean and tidy, friendly staff.
Customer Services
ABC Boat Hire
1 year ago
Thank you so much for your continued support and for sharing your experience! We're thrilled to hear your fourth hire with ABC was just as excellent as the others. It’s great to know the boats continue to meet your expectations—clean, comfortable, well-equipped, and easy to manage. We’re also glad our team made the pick-up and drop-off smooth and welcoming. We truly appreciate your loyalty and look forward to helping you enjoy many more canal adventures!
The canals and rivers of England, Scotland and Wales stretch for over 2000 miles through some of the finest countryside imaginable. At ABC Boat Hire we have 16 start locations throughout the waterway network, from Falkirk in Scotland to Hilperton in Wiltshire, offering the widest choice of self-drive boat hire and narrowboat holidays.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The canals and rivers of England, Scotland and Wales stretch for over 2000 miles through some of the finest countryside imaginable. At ABC Boat Hire we have 16 start locations throughout the waterway network, from Falkirk in Scotland to Hilperton in Wiltshire, offering the widest choice of self-drive boat hire and narrowboat holidays.