Really good service - punctual delivery and no quibbles when we wanted to return and exchange for a different size.
Step2wo
Step2wo
13 years ago
Thank you for kind your comments. We are always happy for our customers to return their items if they do not fit or are not suitable within in our returns policy, as we can appreciate that shoes always need to be tried on to make sure fitting is perfect,
Sincerely,
Francesca
Easy to use order system. Great overall service, excellent tracking system to keep informed on how delivery progressing.
Step2wo
Step2wo
13 years ago
Thank you for your comments. We do pride ourselves on our choice of courier service as we feel it is very important that our customers can track their items to the very point of delivery, as the estimated delivery time has its advantages as I'm sure you know.
We here at Step2wo love the style Frederick too, a very stylish and timeless boot. We have taken your comments on board, do take a look at our new Autumn Winter collection that will be coming in over the course of the next month to see if anything else catches your eye.
Sincerely,
Francesca
Step2wo London - Designer Children's Clothing and Shoes. Top brands including Gucci, Fendi, Lelli Kelly, Step2wo and MANY more. Free UK Delivery on orders over £50.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Step2wo London - Designer Children's Clothing and Shoes. Top brands including Gucci, Fendi, Lelli Kelly, Step2wo and MANY more. Free UK Delivery on orders over £50.