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Rated
Exceptional

Established in 1936, we’ve gone from strength to strength growing to a network of over 180 estate agency branches.

100%

recommends

Service
4.8
/5

5

4

3

2

1

1,147

104

9

9

13

1,282

ratings over the past year

Displaying all 9,396 reviews
MB
Mrs Sue Bailey
Avon Dassett
6 years ago
Date of purchase: 09/01/2019
What Mrs Sue Bailey said about Connells:
We have only just joined with you but so far we have been very impressed with every step.
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Andrew Stafford
Connells
6 years ago
Hi Sue, thank you so much for the 5* review of the Banbury branch! It's great to hear that the team have impressed so far! We wish you all the best for the rest of your sale.
Trusted Customer
6 years ago
Date of purchase: 08/01/2019
Prompt, professional, friendly service
Prompt, professional, friendly service; with time to answer questions
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Andrew Stafford
Connells
6 years ago
Hi, thank you so much for the 5* review of the Southbourne branch! It's great to read that the team have been prompt, friendly & professional.
MB
Mrs Sandra Brookes
6 years ago
Date of purchase: 05/01/2019
What Mrs Sandra Brookes said about Connells:
excellent service inspires confidence
Karen Crew was excellent, well informed, efficient and empathetic
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Andrew Stafford
Connells
6 years ago
Hi Sandra, thank you so much for the five-star review of the Sutton Coldfield branch! It's great to hear that the team have been helpful, efficient & empathetic.
ME
Mr David Evans
6 years ago
Date of purchase: 05/01/2019
What Mr David Evans said about Connells:
Very professional and made us feel confident in the process of selling our house quickly.
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Andrew Stafford
Connells
6 years ago
Hi David, thank you so much for taking the time to leave us such a lovely review. We're delighted to read that our Sherborne team provided a five-star service and managed a quick sale for you!
MB
Mr Adrian Butler
6 years ago
Date of purchase: 03/01/2019
What Mr Adrian Butler said about Connells:
Not irganised
Documents sent to wrong address, then after completing forms had call asking if I still wanted a valuation doing
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Andrew Stafford
Connells
6 years ago
Hello, thank you for taking your time to provide feedback for our Wolverhampton team. These reviews are essential for us to further improve our customer service and to ensure we provide the best possible work for every customer.
MH
Mr Nicholas Haggett
6 years ago
Date of purchase: 05/01/2019
What Mr Nicholas Haggett said about Connells:
Negative - I had to do the viewings myself and communication was one way, as in I had to call to find out things. Positive - The valuation was a lot higher than other agents and the property was...

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Andrew Stafford
Connells
6 years ago
Hello, thank you for taking your time to provide feedback for our Trowbridge team. These reviews are essential for us to further improve our customer service and to ensure we provide the best possible work for every customer. We are very pleased you sold without a hiccup.
Trusted Customer
6 years ago
Date of purchase: 02/01/2019
Kimd & helpful
Very helpful
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Andrew Stafford
Connells
6 years ago
Hi there, thank you so much for the 5* review of the Lichfield Bore Street branch! It's great to hear that the team have been very helpful! We wish you all the best for the rest of your sale.
MS
Mr Simon Southall
4 The Lawns, Brill
6 years ago
Date of purchase: 10/12/2018
What Mr Simon Southall said about Connells:
See above. Rriendly service made it a pleasant experience.
They 'managed' us very well and guided us in our ignorance, without ever making us feel our ignorance in how to make such important decisions as selling our house and buying another.
MP
Mr & Mrs Berkin & Shelia Peers
6 years ago
Date of purchase: 28/12/2018
What Mr & Mrs Berkin & Shelia Peers said about Connells:
Make sure some 0ne greets the buyers at the flat with the keys and show buyer how to use them.had to fetch keys from office??? Also when you ask manager to get rid of freezer they do.then be told...

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Trusted Customer
6 years ago
Date of purchase: 21/12/2018
Got a quick sale for me.
Very quickly found a buyer for my house which was the most important thing. They didn't always seem to know what they need for their files- which may have partly been due to new regulations but I'm...

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About Connells
Established in 1936, we’ve gone from strength to strength growing to a network of over 180 estate agency branches. We’re also part of the Connells Group one of the largest and most successful estate agency groups in the UK. Every year we help thousands of buyers, sellers, landlords, tenants, investors to purchase, sell, let and rent properties.
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Cumbria House, 4th Floor, Suite 3, Leighton Buzzard, Bedfordshire, LU7 1GN, United Kingdom
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About Connells
Established in 1936, we’ve gone from strength to strength growing to a network of over 180 estate agency branches. We’re also part of the Connells Group one of the largest and most successful estate agency groups in the UK. Every year we help thousands of buyers, sellers, landlords, tenants, investors to purchase, sell, let and rent properties.