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4Paws Pet Insurance Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 4,205 reviews

Trusted Customer

7 years ago

Excellent service

Excellent and swift customer service and the price was excellent! Thank you x

Jon

4Paws Pet Insurance

7 years ago

Good Afternoon, I am so pleased to hear that you were happy with the service you have received from us here at 4Paws during the sales process.
Kind Regards

Jon - Pet Advisor

Trusted Customer

7 years ago

What Trusted Customer said about 4Paws Pet Insurance:

ease of use

ease of use of the website to get quote and purchase

Jon

4Paws Pet Insurance

7 years ago

Good Afternoon, Thanks so much for leaving us this review. I am so pleased to hear that you were happy with the service you have received from us here at 4Paws during the sales process. If there is anything further we can help with then please do let us know.

Kind regards

Jon - Pet Advisor

Trusted Customer

7 years ago

What Trusted Customer said about 4Paws Pet Insurance:

Average at best

Average at present time. Trying to get someone to respond to make an amendment on the Certificate of Insurance I've been sent but not had a response so far.

Martin

4Paws Pet Insurance

7 years ago

Good afternoon Jayne

Thank you so much for taking your time to provide us with this feedback, it really is so appreciated.

We really do pride ourselves on offering great service to both our customers and their pets here at 4Paws; I am sorry to see you are not completely satisfied with the service you have received so far.

Having taken a look on your file, I cannot seem to find any request or correspondence, as we usually look to handle these within 24 hours from receiving.

We really value our customers and it’s vital that we listen to them in order for us to improve our services. We would really appreciate your thoughts on how we could have made your overall sales experience with us even better. Please feel free to contact us at petrenewals@ncionline.co.uk or 01423535040.

Thank you again for choosing to insure your pet with us here at 4Paws.

Kind regards

Martin

Sales Advisor

Trusted Customer

7 years ago

What Trusted Customer said about 4Paws Pet Insurance:

Website quick and easy to use

Excellent service and compared to other insurers better value for money.

Martin

4Paws Pet Insurance

7 years ago

Hi There Malcolm!

This is such a lovely review, thanks so much!

It’s reassuring to hear that you found the sales process nice and simple with us here at 4Paws and that we were able to offer you a policy that you were happy with.

Welcome to the 4Paws family!

Kind Regards,

Martin

Sales Adviser

Trusted Customer

7 years ago

easy

quick and easy to get a quote & value for money.

Martin

4Paws Pet Insurance

7 years ago

Wow! A 5 star review – thank you so much!

I am so happy to hear that the website was easy to use and that we were able to offer you the best possible deal for your pet.

Thank you for choosing to insure your pet with us here at 4Paws.

Kind Regards,

Martin

sales Adviser

Trusted Customer

7 years ago

Simple concise and easily understood

Simple and straightforward to arrange. Great value for money

Martin

4Paws Pet Insurance

7 years ago

Good evening!

What a great review – thanks so much for your comments.

I am so happy to hear that you found the online application process easy to follow and it was simple to get your furry friend insured with us.

We are so pleased to have your furry friend insured with us here at 4Paws!

Kind Reagards

Trusted Customer

7 years ago

Easy purchase

Easy to use website, had to contact as never received confirmation email but other than that it was straightforward

Jon

4Paws Pet Insurance

7 years ago

Good Afternoon, I am so happy to hear that you found the website easy to use and that we were able to offer you a competitive price for your pet insurance with us.

We really want to offer our customers and their furry friends a 5 star sales service. So your feedback is very much appreciated

Kind Regards

Jon - Pet Advisor

Trusted Customer

7 years ago

Easy to set up

Easy to set up. Very quick

James

4Paws Pet Insurance

7 years ago

Good afternoon,

Thank you for your 5 star review.

I am so happy to hear that the website was quick and easy to use.

Thank you for choosing to insure your pet with us here at 4Paws.

Kind regards,

James

Pet Advisor

Trusted Customer

7 years ago

What Trusted Customer said about 4Paws Pet Insurance:

Easy sign up

A very easy process and clear what cover was being provided for the premium you are paying.

James

4Paws Pet Insurance

7 years ago

Good afternoon,

Thank you for your 5 star feedback we really do appreciate it.

I am so happy to hear that the website was easy to use and that the details regarding or policies were clear.

Thank you for choosing to insure your pet with us here at 4Paws.

Kind regards,

James

Pet Advisor

Trusted Customer

7 years ago

What Trusted Customer said about 4Paws Pet Insurance:

Very quick and easy service. No complicated questions and great value for money.

James

4Paws Pet Insurance

7 years ago

Good afternoon,

Thank you for your 5 star Review.

I am so happy hear that you were pleased with the service and we were able to offer good value for you and your pet.

Thank you for choosing to insure your pet with us here at 4Paws.

Kind regards,

James

Pet Advisor

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