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4Paws Pet Insurance Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 4,205 reviews

Trusted Customer

7 years ago

Good reviews and good rates

Seems like a good deal with no time limit per illness only a cost limit of £7000. Read good reviews too

Jon

4Paws Pet Insurance

7 years ago

Good Afternoon! What a great review – thanks so much for your comments.

We really do pride ourselves on offering great service to both our customers and their pets; I am so pleased that this was offered to you.

Kind Regards

Jon - Pet Advisor

Trusted Customer

7 years ago

What Trusted Customer said about 4Paws Pet Insurance:

good to date

to date good the insurance does not start until 1..3.2019 as me again later

Jon

4Paws Pet Insurance

7 years ago

Good Afternoon, Thank you very much for the review.
I'm glad to hear that so far we have been able to offer a great service to you and your pet.

If you do ever need us for anything else, please don’t hesitate to let us know.

Kind Regards

Jon - Pet Advisor

Trusted Customer

7 years ago

Clear and Easy to set up, the test will be if I ever have to claim!!

Jon

4Paws Pet Insurance

7 years ago

Hi there, Thank you very much for leaving this review.

We really want to make sure that in the event of a claim, you can focus on getting your pet better and we will do all the rest for you.

If you do ever need us for anything else, please don’t hesitate to let us know.

Kind Regards,

Jon - Pet Advisor

Trusted Customer

7 years ago

Excellent cover at a competitive price.

Jon

4Paws Pet Insurance

7 years ago

Good Afternoon! Thanks ever so much for this review.

We know insurance is worthwhile but we also know that it can be expensive too! I am so pleased to hear that we were able to offer you a competitive price for insuring your pet with us here at 4Paws.

Kind Regards

Jon - Pet Advisor

Trusted Customer

7 years ago

What Trusted Customer said about 4Paws Pet Insurance:

New insurance

Good price for the cover required. Easy to do very straight forward.

Jon

4Paws Pet Insurance

7 years ago

Good Afternoon, 5 stars! Thank you so much!

I am so happy to hear that you found the website easy to use and that we were able to offer you a competitive price for your pet insurance with us.

Thank you for choosing to insure your pet with us here at 4Paws.

Kind Regards

Jon - Pet Advisor

Trusted Customer

7 years ago

Website was easy to navigate and purchase was straight forward.

Jon

4Paws Pet Insurance

7 years ago

Good Afternoon, Thank you for choosing to insure your pet with us here at 4Paws.

I am so happy to hear that the website was easy to use and that we were able to offer you the best possible deal for your pet.

In order for us to make our sales process even better, we would really appreciate your thoughts on how we could improve your overall sales experience.

Kind Regards

Jon - Pet Advisor

Trusted Customer

7 years ago

What Trusted Customer said about 4Paws Pet Insurance:

Easy to set up on line and reasonable rates for the level of cover.

Jon

4Paws Pet Insurance

7 years ago

Good Afternoon, Thanks for the review.

We really do pride ourselves on offering great service to both our customers and their pets here at 4Paws; I am so pleased that this was provided to you.

Should you need anything further then please don't hesitate to let us know!

Kind Regards

Jon - Pet Advisor

Trusted Customer

7 years ago

Online buyer

Very easy to navigate around the website.

Jon

4Paws Pet Insurance

7 years ago

Hello there, thank you for this review.

I am so happy to hear that the policy was easy to buy online and that we able to insure your pet.

Kind Regards

Jon - Pet Advisor

Trusted Customer

7 years ago

What Trusted Customer said about 4Paws Pet Insurance:

Good cover and price - cheaper than pet plan hope claiming is too if needed

Online quote was easy but I had one question which the "explanation" was not clear on website so I rang helpline. Man on helpline said he could answer a standard question but could not access my...

Jon

4Paws Pet Insurance

7 years ago

Good Afternoon, Thank you for this review.

We really value our customers and it’s vital that we listen to them in order for us to improve our services. We are aware of some problems our systems can have in being able to access online quotes and are constantly working to improve upon this service.

Thank you for choosing to insure your pet with us here at 4Paws.

Kind Regards
Jon - Pet Advisor

Trusted Customer

7 years ago

What Trusted Customer said about 4Paws Pet Insurance:

Not great

Rubbish, i still do not have my documents nor a shedule for my direct debits

Graham

4Paws Pet Insurance

7 years ago

Good afternoon,

Thank you for your review.

I am so sorry to hear you have not yet received your confirmation email.

From looking into this, we did issue your email confirmation within 1 hour after the policy was purchased, I am sorry if this was not received.

I have now re sent your documents today, so please do not hesitate to contact a member of the pet team on 01423 535040 should you not receive them.

Thank you for choosing to insure your pet with us here at 4Paws.

Kind regards,

Graham

Pet Advisor

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