Tenon Tours creates personalized trips that connect you to the best of Europe.
Εξυπηρέτηση
4.8
/5
5
4
3
2
1
80
6
1
1
2
90
βαθμολογίες κατά το προηγούμενο έτος
Εμφάνιση όλων των 749 κριτικών
MI
Michael
Επαληθευμένη από το Feefo
4 years ago
Τι είπε ο Michael για Tenon Tours:
Customizable and responsive
Our 10 day itinerary was customized to our specific requests with a variety of options to choose from. They were very responsive when we had questions or issues with any of the accommodations or...
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Elizabeth
Tenon Tours
4 years ago
Hi Michael, thank you for your review of your recent trip to England with Tenon Tours! We are very happy to hear that you found our team to be very responsive to any questions and issues. Thank you for taking the time to share your experience with us and future travelers.
0
Κοινοποίηση
MA
Maurean
Επαληθευμένη από το Feefo
4 years ago
Τι είπε ο Maurean για Tenon Tours:
We had a very positive experience with Tenon Tours. We had to make some changes in our itinerary and they were very patient, helpful and willing to make the changes we needed in order to travel. The...
Διαβάστε περισσότερα
Elizabeth
Tenon Tours
4 years ago
Thank you for your review, Maureen! This is truly wonderful to hear. I am so happy that you had such a positive experience with Tenon Tours on your trip to Iceland. I'll be sure to pass your comments along to our team, specifically to Courtney, Stephanie and Rosa. We do have a new travel referral program if you are interested! You can refer friends and family to Tenon Tours to receive exclusive rewards for your next trip. You can learn more here: https://info.tenontours.com/referral-program. Thank you again for sharing!
0
Κοινοποίηση
BA
Barbara
Επαληθευμένη από το Feefo
4 years ago
Τι είπε ο Barbara για Tenon Tours:
Tenon Tours did a great job of planning a 2 week trip to England
The hotels and B & B's you reserved for us were wonderful, as well as the activities that were planned and purchased for us. Our driver was very helpful and even made suggestions for us also. ...
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Elizabeth
Tenon Tours
4 years ago
Hi Barbara, this is fantastic to hear! Thank you for choosing to travel with Tenon Tours for your family trip to England and Wales. I will be sure to pass your comments along to Maggie and Courtney. We hope we'll have the opportunity to work with you again in the future!
0
Κοινοποίηση
ER
Erica
Επαληθευμένη από το Feefo
4 years ago
Τι είπε ο Erica για Tenon Tours:
An unbelievable experience!
Great to be able to enjoy Iceland and the whole country’s beautiful landscapes so easily! Didn’t have to worry about transportation or wonder what would be worth our time. Everyone was very helpful!
Elizabeth
Tenon Tours
4 years ago
This is great to hear, Erica! Thank you for sharing your feedback on your trip to Iceland with us. I'm so happy to hear that it was an unbelievable experience -- Iceland is truly a unique place to visit and it's great to hear that you could enjoy your time there worry-free. I hope we'll have the chance to plan another trip for you in the future. :)
0
Κοινοποίηση
SU
Susan
Επαληθευμένη από το Feefo
New York
4 years ago
Τι είπε ο Susan για Tenon Tours:
Our Dream Trip made effortless
Every little detail was thought of by Tenon. From the hotel locations, the ease of transfers and the pre arranged tours. We even had to use their emergency contact (for a missing pickup/ transfer...
Διαβάστε περισσότερα
Elizabeth
Tenon Tours
4 years ago
Thank you so much for sharing this with us, Susan! I am happy to hear that you had such a wonderful dream trip to Italy with Tenon Tours. I am glad that your issues with the transfer were resolved quickly as well. We hope we'll have the opportunity to plan another trip for you in the future!
0
Κοινοποίηση
EL
Ellen
Επαληθευμένη από το Feefo
4 years ago
Τι είπε ο Ellen για Tenon Tours:
Almost perfect
The people at Tenon tours could not have worked harder for us before and during the trip.
Elizabeth
Tenon Tours
4 years ago
Hi Ellen, thank you for sharing your review! I'm happy to hear that you had a positive experience with our team on your Scotland trip. We hope we'll have the opportunity to plan another trip for you in the future.
0
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
4 years ago
Great trip
Started off rocky but after getting another agent we were delighted with our trip!
Elizabeth
Tenon Tours
4 years ago
Thank you for your feedback! I'm happy to hear that you were delighted with your Ireland trip as well as your experience working with Rachel. We hope we'll have the chance to work with you again in the future! :)
0
Κοινοποίηση
AB
Abigail
Επαληθευμένη από το Feefo
4 years ago
Τι είπε ο Abigail για Tenon Tours:
Poor service and wouldn't book through them again
Very slow response time (more than a week on several occasions) by Tenon coordinator regarding questions on itinerary, car rental, lodging and other trip-related questions before the trip. During the...
Διαβάστε περισσότερα
1
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
4 years ago
They took us to some fabulous sites
Service was good. We requested more rural type hotels and 2 of the 5 were very nice garden type settings. Some of the tour guides were exceptional and some were not so good.
Elizabeth
Tenon Tours
4 years ago
Thank you for taking the time to share your review with us! We would love to hear more about your tour guide experience so that we can investigate further. I have shared this with our team so that someone can reach out to you to learn more. You can also reach out to your Travel Specialist or contact us at travel@tenontours.com.
0
Κοινοποίηση
WI
William
Επαληθευμένη από το Feefo
Fort Worth
4 years ago
Τι είπε ο William για Tenon Tours:
Great Trip!
We were very pleased with Tenon Tours and their service. When we had an issue with the rental cars, the team worked to resolve the problem with Enterprise and got us underway as quickly as possible....
Διαβάστε περισσότερα
Elizabeth
Tenon Tours
4 years ago
Thank you for your feedback and recommendation! We are so happy that you were pleased with our service and trip to Ireland. We do have a formal referral program where you can receive exclusive rewards when you refer new travelers to Tenon Tours. You can learn more here: https://info.tenontours.com/referral-program.
Τα ανεξάρτητα βραβεία μας αναγνωρίζουν τις κορυφαίες μάρκες για την υπηρεσία εξυπηρέτησης πελατών. Οι νικητές επιλέγονται με βάση τις βαθμολογίες που λαμβάνουν από τους πελάτες τους.
Συλλέγουμε ανεξάρτητα τα σχόλια για λογαριασμό των επιχειρήσεων που συνεργάζονται μαζί μας. Η πλατφόρμα μας απευθύνεται μόνο σε εξακριβωμένους αγοραστές, ώστε να είστε σίγουροι ότι διαβάζετε κριτικές από πραγματικούς πελάτες.
Μόνο οι πελάτες με απόδειξη αγοράς μπορούν να αφήσουν μια κριτική στη Feefo. Το εξασφαλίζουμε αυτό επικοινωνώντας με τους αγοραστές αμέσως μετά τη συναλλαγή τους.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
