Tenon Tours creates personalized trips that connect you to the best of Europe.
Εξυπηρέτηση
4.8
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80
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βαθμολογίες κατά το προηγούμενο έτος
Εμφάνιση όλων των 749 κριτικών
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
3 years ago
Quick response times!
I thoroughly appreciated all that they did for me, from setting up tours to helping us to find last minute transportation. We always had the ability to speak to someone when we had any issues and...
Διαβάστε περισσότερα
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Κοινοποίηση
EL
Elizabeth
Επαληθευμένη από το Feefo
3 years ago
Τι είπε ο Elizabeth για Tenon Tours:
Very responsive and always pleasant.
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Κοινοποίηση
WI
William
Επαληθευμένη από το Feefo
3 years ago
Τι είπε ο William για Tenon Tours:
COVID Wrecked the trip, but Tenon Tours helped us get through it
Tenon Tours provided "By Your Side Service" in a big way when my wife and I came down with COVID during our Scotland trip.
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Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
3 years ago
Very happy with Tenon
So far, very happy with the service. Was disappointed that my contact seemed to suggest their partner companies with less attention to my needs in ONE case, but she rectified that when I mentioned it.
Emily
Tenon Tours
3 years ago
Thank you for sharing your thoughts! On behalf of our team, I'm sorry it seemed as if we were suggesting a partner of ours over your preferences. I've looked into this and see that some popular accommodations are difficult to secure (especially in summertime), and we try to have alternate stays close by as a second option in case of this. I believe that's what happened here. I do see you are now staying at a place of your choice! I am glad we were able to rectify this.
We can't wait to hear about your trip! Please don't hesitate to let your By-Your-Side-ServiceSM Team member know if you need anything along the way!
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Κοινοποίηση
PA
Pamela
Επαληθευμένη από το Feefo
3 years ago
Τι είπε ο Pamela για Tenon Tours:
Exceptional service and very knowledgeable!janet was great!!😊
Janet was just tremendous in assisting me in planning our upcoming trip to London!
She was very personable and professional each step of the process. Very knowledgeable about the area and best things...
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Emily
Tenon Tours
3 years ago
Hi Pamela, thank you for taking the time to share your thoughts! So glad you and Janet were able to craft the perfect London itinerary. We can't wait to hear details about your trip — enjoy!
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Κοινοποίηση
SH
Sharon
Επαληθευμένη από το Feefo
Montana
3 years ago
Τι είπε ο Sharon για Tenon Tours:
Compelling itinerary with great hotels .and recommendations.
Tenon helped us put together a compelling itinerary. They were very aware of the difficulty we would have driving, and made sure we didn't try to go too far in a day. Their hotel recommendations were...
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Κοινοποίηση
TO
Tony
Επαληθευμένη από το Feefo
Washington DC
3 years ago
Τι είπε ο Tony για Tenon Tours:
Excellent, prompt service and knowledgeable team members - with a special shout out to Rachel, who did a wonderful job planning our UK trip
Emily
Tenon Tours
3 years ago
Hi Tony, thank you for sharing your experience! I will also pass on your wonderful comments to Rachel. We can't wait for you to share details about your trip. Thank you for choosing Tenon Tours!
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Κοινοποίηση
HE
Heather
Επαληθευμένη από το Feefo
Delaware
3 years ago
Τι είπε ο Heather για Tenon Tours:
So far they have done EVERYTHING well!!..Mike dewire has been EXCELLENT!!
Emily
Tenon Tours
3 years ago
Hi Heather, thank you for five stars! I will be sure to share your thoughts with Mike as well. We look forward to hearing all about your upcoming trip! Enjoy!
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Κοινοποίηση
PA
Patricia
Επαληθευμένη από το Feefo
Holland, PA
3 years ago
Τι είπε ο Patricia για Tenon Tours:
Always Helpful and Patient
After cancelling a trip for 2021 and then again this year, we've had nothing but the best of cooperation from the folks at Tenon Tours. We even just recently totally revamped our tour, and they were...
Διαβάστε περισσότερα
Emily
Tenon Tours
3 years ago
Hi Patricia, thank you for the feedback! We're sorry you've had to reschedule twice, though so glad you've allowed us to help make everything a bit easier! You are in great hands with Kelley and Robin. Enjoy your vacation!
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Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
3 years ago
Everything was well organized and we had no issues with bookings. It was a nice variety of hotels and experiences.
Τα ανεξάρτητα βραβεία μας αναγνωρίζουν τις κορυφαίες μάρκες για την υπηρεσία εξυπηρέτησης πελατών. Οι νικητές επιλέγονται με βάση τις βαθμολογίες που λαμβάνουν από τους πελάτες τους.
Συλλέγουμε ανεξάρτητα τα σχόλια για λογαριασμό των επιχειρήσεων που συνεργάζονται μαζί μας. Η πλατφόρμα μας απευθύνεται μόνο σε εξακριβωμένους αγοραστές, ώστε να είστε σίγουροι ότι διαβάζετε κριτικές από πραγματικούς πελάτες.
Μόνο οι πελάτες με απόδειξη αγοράς μπορούν να αφήσουν μια κριτική στη Feefo. Το εξασφαλίζουμε αυτό επικοινωνώντας με τους αγοραστές αμέσως μετά τη συναλλαγή τους.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
