Tenon Tours creates personalized trips that connect you to the best of Europe.
Εξυπηρέτηση
4.8
/5
5
4
3
2
1
62
3
0
2
2
69
βαθμολογίες κατά το προηγούμενο έτος
Εμφάνιση όλων των 764 κριτικών
ME
Melinda
Επαληθευμένη από το Feefo
Dallas
2 years ago
Τι είπε ο Melinda για Tenon Tours:
Great company with amazing customer support
Great customer service!!!!! I lived the app and the 24/7 availability.
Emily
Tenon Tours
2 years ago
Thank you, Melinda! We're delighted to hear that you found the app helpful and that our 24/7 hotline provided reassurance knowing we were just a phone call away. We look forward to traveling with you again soon. Thank you for choosing Tenon Tours!
0
Κοινοποίηση
BE
Bernadette
Επαληθευμένη από το Feefo
2 years ago
Τι είπε ο Bernadette για Tenon Tours:
Great service
Everyone at Tenon Tours was wonderful work with. Janet was fun to work with for planning and the many people we spoke with during our trip were great. They helped me plan a great trip and answered...
Διαβάστε περισσότερα
Emily
Tenon Tours
2 years ago
Hi Bernadette,
Thank you so much for the wonderful review! We’re thrilled to hear that you had a great experience with us and that Janet made the planning process enjoyable. We’re glad we could help you discover new experiences and that the accommodations we arranged were excellent. We're also happy to hear that the Tenon app was helpful when it came to keeping your itinerary organized. Thank you for recommending us, and we hope to have the pleasure of planning another trip for you in the future!
0
Κοινοποίηση
JE
Jennifer
Επαληθευμένη από το Feefo
Granby
2 years ago
Τι είπε ο Jennifer για Tenon Tours:
Incredible Trip!
They did an excellent job of customizing our itinerary to our family. We were able to see and do everything on our list with ease. It was such a relief each day to know exactly what we were doing and...
Διαβάστε περισσότερα
Emily
Tenon Tours
2 years ago
Thank you for the fantastic review, Jennifer! We’re delighted to hear that you had a wonderful trip and that our planning allowed you to fully be in the moment and enjoy every aspect of your trip. I'm glad Stephanie crafted an awesome itinerary with incredible stops and great drivers. It’s also great to know that our By-Your-Side Service℠ team was there to assist with any questions. We look forward to traveling with you again soon!
0
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
2 years ago
Well worth it - a wonderful honeymoon planned by Stephanie and Robin
We had an excellent experience booking our honeymoon through Tenon Tours. Our vacation felt very personalized and everthing was very clearly laid out and easy to understand. Stephanie was a pleasure...
Διαβάστε περισσότερα
Emily
Tenon Tours
2 years ago
Thank you for the five stars! We're thrilled to hear you enjoyed your honeymoon and felt that we tailored it perfectly to your desires. I'll make sure to share your kind words with Stephanie and Robin, and we're glad you felt supported throughout the trip. We hope to travel with you again soon. Thank you for choosing Tenon Tours!
0
Κοινοποίηση
DA
David
Επαληθευμένη από το Feefo
South w
2 years ago
Τι είπε ο David για Tenon Tours:
If you are going to travel, Tenon is the answer to all of your questions an
Tenon put together a fantastic tour for us. Their choices in hotels, b&bs and tours was excellent. The times they allowed for driving between destinations was perfect, never rushed. In future when we...
Διαβάστε περισσότερα
Emily
Tenon Tours
2 years ago
Thank you, David! We're thrilled to hear that you had a fantastic time and that our selection of accommodations and tours were a perfect fit. It's also wonderful to know that the pacing of the trip was spot on! We can't wait to help you plan your next adventure. Thank you for choosing Tenon Tours!
0
Κοινοποίηση
CR
Craig
Επαληθευμένη από το Feefo
2 years ago
Emily
Tenon Tours
2 years ago
Thank you for five stars, Craig!
0
Κοινοποίηση
DE
Denese
Επαληθευμένη από το Feefo
kings mountain nc
2 years ago
Τι είπε ο Denese για Tenon Tours:
great people to work with on planning a trip.
The service was very good. Our guides were wonderful. The app they supplied us helped so much. They were so responsive.
Emily
Tenon Tours
2 years ago
Thank you for the great feedback! We’re thrilled you enjoyed your time in France. We’d love to understand a bit more about your four-star rating and if there’s anything we can improve. Please feel free to share any additional comments or feedback at travel@tenontours.com. We're happy you had a great time and are excited to travel with you again in 2025!
0
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
2 years ago
Postpone trip
Tenon Tours has been great. We had to put our trip on hold due to an emergency surgery. They were very understanding and worked with us to schedule our trip for next year.
They were very attentive...
Διαβάστε περισσότερα
Emily
Tenon Tours
2 years ago
Thank you for your kind words and for sharing your experience! We’re glad we could help reschedule your trip during such a challenging time, and we wish your husband a speedy recovery.
We’re excited for you to experience all the wonderful adventures in store for your trip. You’ve been in great hands with Janet and Jill, and we can’t wait to hear all about it! Thank you for choosing Tenon Tours.
1
Κοινοποίηση
CH
Christine
Επαληθευμένη από το Feefo
2 years ago
Emily
Tenon Tours
2 years ago
Thank you for five stars! We hope to travel with you again soon.
0
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
2 years ago
Scotland 2024
Excellent service. 24/7 support much appreciated.
Great hotels, fantastic driver/guide.
All questions/issues addressed promptly and the app is great
Emily
Tenon Tours
2 years ago
Thank you for the five-star review! We’re thrilled to hear that our service met your expectations and that all your questions were promptly answered. We hope to have the opportunity to travel with you again soon. Thank you for choosing Tenon Tours!
Τα ανεξάρτητα βραβεία μας αναγνωρίζουν τις κορυφαίες μάρκες για την υπηρεσία εξυπηρέτησης πελατών. Οι νικητές επιλέγονται με βάση τις βαθμολογίες που λαμβάνουν από τους πελάτες τους.
Συλλέγουμε ανεξάρτητα τα σχόλια για λογαριασμό των επιχειρήσεων που συνεργάζονται μαζί μας. Η πλατφόρμα μας απευθύνεται μόνο σε εξακριβωμένους αγοραστές, ώστε να είστε σίγουροι ότι διαβάζετε κριτικές από πραγματικούς πελάτες.
Μόνο οι πελάτες με απόδειξη αγοράς μπορούν να αφήσουν μια κριτική στη Feefo. Το εξασφαλίζουμε αυτό επικοινωνώντας με τους αγοραστές αμέσως μετά τη συναλλαγή τους.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
