It could have been my ineptitude on your site but I did try to purchase three different patterns for my order of 3 underpants.
Kate
Sunspel
7 years ago
Thank you for taking the time to review your recent purchase from us. I'm sorry to hear that you experienced issues trying to order on our website. If you ever need any help with ordering we are more than happy to take over the phone orders as well. To do this please just give us a call on 0115 973 7860 alternatively you can also email us at customerservice@sunspel.com
Hi, thank you for your feedback and review of our service. I'm sorry to hear that you felt disappointed with the item you purchased from us. We would never want our customers to feel stuck with a product they aren't happy with, so if you would like an exchange or refund we will be happy to process this for you. If you need any further help with this at all please don't hesitate to contact us at customerservice@sunspel.com
Package delivered speedily and garment is beautiful
Kate
Sunspel
7 years ago
Thank you for your kind reviews on both our service and your Sunspel products. We’re always grateful to hear from happy customers and appreciate you taking the time to let us know.
Κριτικές προϊόντων
Ημερομηνία αγοράς: 24/05/2019
0
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
7 years ago
The boxer shorts were advertised as available about three months ago I tried to purchase them They were out of stock and I was told there was no prospect of that line coming back Recently they were...
Διαβάστε περισσότερα
Kate
Sunspel
7 years ago
Hello, Thank you very much for your feedback. I'm very sorry to hear that you experienced some issues with the stock levels on the garment you wanted to purchase. However, I'm glad to hear that after you spoke to a member of our customer service team that this was then resolved. I hope you continue to enjoy shopping with us.
Thank you for your kind reviews on both our service and your Sunspel products. We’re always grateful to hear from happy customers and appreciate you taking the time to let us know.
Κριτικές προϊόντων
Ημερομηνία αγοράς: 23/05/2019
0
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
7 years ago
Sehr lange Lieferzeit
Kate
Sunspel
7 years ago
Hello, thank you for your feedback. I'm sorry to hear that you felt the delivery time was too long. We work very closely with our couriers to try and ensure a quick delivery but unfortunately sometimes things happen that are out of our control and delay the delivery.
Ημερομηνία αγοράς: 23/05/2019
0
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
7 years ago
From phoning order thru...to receiving and
Wearing...just love Sunspel
Kate
Sunspel
7 years ago
Thank you for your review of our service and the recent Sunspel products you purchased from us. We appreciate you taking the time to let us know your feedback and hope you continue to enjoy shopping with us.
No issues with any aspect of the purchase ‘experience’.
Website worked fine as far as I recall. I remember no problems so assume fine. Layout, navigation, aesthetic, choosing, and purchasing all...
Διαβάστε περισσότερα
Kate
Sunspel
7 years ago
Thank you for your kind reviews on both our service and your Sunspel products. We’re always grateful to hear from happy customers and appreciate you taking the time to let us know.
I received good advice and the products are good quality
Kate
Sunspel
7 years ago
Thank you for your review of our service and the recent Sunspel products you purchased from us. We appreciate you taking the time to let us know your feedback and hope you continue to enjoy shopping with us.
Συλλέγουμε ανεξάρτητα τα σχόλια για λογαριασμό των επιχειρήσεων που συνεργάζονται μαζί μας. Η πλατφόρμα μας απευθύνεται μόνο σε εξακριβωμένους αγοραστές, ώστε να είστε σίγουροι ότι διαβάζετε κριτικές από πραγματικούς πελάτες.
Μόνο οι πελάτες με απόδειξη αγοράς μπορούν να αφήσουν μια κριτική στη Feefo. Το εξασφαλίζουμε αυτό επικοινωνώντας με τους αγοραστές αμέσως μετά τη συναλλαγή τους.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
