Ποιος μπορεί να αφήσει μια κριτική στη Feefo;

Μόνο οι πελάτες με απόδειξη αγοράς μπορούν να αφήσουν μια κριτική στη Feefo. Το εξασφαλίζουμε αυτό επικοινωνώντας με τους αγοραστές αμέσως μετά τη συναλλαγή τους.

Πώς επαληθεύουμε τις κριτικές;

Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.

Πώς αντιμετωπίζουμε τις ψεύτικες κριτικές;

Η Feefo αποτρέπει τους χρήστες από την υποβολή ψεύτικων κριτικών, καθώς καλούμε μόνο εξακριβωμένους αγοραστές να υποβάλουν σχόλια.

Snowbus.co.uk Κριτικές | Κριτικές Εξυπηρέτησης Πελατών για https://www.feefo.com/reviews/snowbus-uk-ltd | Feefo

Εμφάνιση όλων των 73 κριτικών

Verified Customer

7 years ago

Ημερομηνία αγοράς: 03/02/2018

Τι είπε ο Verified Customer για Snowbus.co.uk:

I had to ask several people where to go.

Some notification in the airport would have been nice. I had to ask several people where to go for my bus, including ringing head office and another member of staff. Some airport staff eventually...

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David

Snowbus.co.uk

7 years ago

Hi there. Thanks for your feedback. I'm afraid there was a technical issue which meant that the map of where to meet at Grenoble wasn't sent out to you. We have fixed this now though so it won't be an issue in the future. All the best

Verified Customer

7 years ago

Ημερομηνία αγοράς: 04/02/2018

Τι είπε ο Verified Customer για Snowbus.co.uk:

Friendly and reliable.

Friendly staff and on-time with both transfers. Would highly recommend and will be using Snowbus again (hopefully next year)!

David

Snowbus.co.uk

7 years ago

Hi Charlotte. Thanks for your great feedback - we definitely hope to see you again next year...

Κριτικές προϊόντων

Verified Customer

Cotsworlds

7 years ago

Ημερομηνία αγοράς: 27/01/2018

Τι είπε ο Verified Customer για Snowbus.co.uk:

All good, on time, good communication, no problems...

Snowbus constantly updated us via text message and made us feel at ease. It was an early morning transfer 04;35. The bus did arrive early unfortunately we had to wait for another customer who thought...

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David

Snowbus.co.uk

7 years ago

Thanks for your feedback. I'm glad everything ran well for you. I'm sorry about the slight delay on your journey leaving. Delayed customers always puts us in a difficult situation - and the drivers have to make a call on whether they can wait around. I'm glad it wasn't a major delay for you though...

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Verified Customer

7 years ago

Ημερομηνία αγοράς: 27/01/2018

Τι είπε ο Verified Customer για Snowbus.co.uk:

Excellent, can't fault it :)

Κριτικές προϊόντων

Verified Customer

7 years ago

Ημερομηνία αγοράς: 27/01/2018

Τι είπε ο Verified Customer για Snowbus.co.uk:

Great customer service, fear inducing driving!

Prebooking was great, really great response and reply. Arrival transfer was mostly seamless - there had been a technical fault with one of the vehicles earlier that day so we understandably split...

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David

Snowbus.co.uk

7 years ago

Hi James. Thanks for your feedback. I will certainly raise this issue with our partners and we will make sure everything runs smoothly for all future customers.

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Verified Customer

7 years ago

Ημερομηνία αγοράς: 27/01/2018

Τι είπε ο Verified Customer για Snowbus.co.uk:

Good value, but drivers did not know the area

The booking experience was fine.

Κριτικές προϊόντων

Verified Customer

Truro

7 years ago

Ημερομηνία αγοράς: 27/01/2018

Τι είπε ο Verified Customer για Snowbus.co.uk:

Very easy transfer with no complications.

booking very easy and uncomplicated. Bus was comfortable and well driven both ways

David

Snowbus.co.uk

7 years ago

Thanks very much for your review. We're glad everything worked well and you had an enjoyable transfer experience with Snowbus.

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Αξιόπιστος πελάτης

7 years ago

Ημερομηνία αγοράς: 01/02/2018

Perfect ***

Thanks a lot for your service. We were a big group and all of us were very happy with the quality of the service!

David

Snowbus.co.uk

7 years ago

Thanks for your great review. We're happy everything ran smoothly for your journey between Geneva airport and Val Thorens. Thanks

Κριτικές προϊόντων

Αξιόπιστος πελάτης

7 years ago

Ημερομηνία αγοράς: 27/01/2018

I have no issue with the 1 hour delay for the outbound as the rep staff were courteous about it, plus the text message was a nice touch too. However, a coach with a locked toilet for a 4 hour journey...

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David

Snowbus.co.uk

7 years ago

Thanks for your feedback. We apologise for the delay to your journey setting off...but we're glad you were kept well-informed and looked after. I will investigate your return journey with our French partners as this is not the normal quality of vehicle or driver that we expect.

I was a little surprised on your comment about the price. Return shared transfer for one person is £80 which is one of the cheapest shared transfers you can get. When you take into account the cost of car hire, petrol, and parking fees then it would be much more expensive I think...

Κριτικές προϊόντων

Αξιόπιστος πελάτης

7 years ago

Ημερομηνία αγοράς: 20/01/2018

Inital concerns due to feeback unwarranted

All pretty simple, however map detailing pickup point was missing (later provided)

David

Snowbus.co.uk

7 years ago

Thanks for your feedback. Apologies that the map wasn't included with your original email - we will investigate why this happened...but we're glad everything was sorted out for you when you made contact.

Κριτικές προϊόντων

David

Snowbus.co.uk

7 years ago

Hi. Thanks for your positive review about your journey between Geneva and Val d'Isere. While we love the snow, it has definitely made this season particularly difficult on the roads so far. We're glad that everything worked for you on your trip. The drivers do work particularly hard to make sure all customers get where they need to be despite road closures and difficult driving conditions. We hope to see you again in the future...

Δεν έχετε λάβει πρόσκληση αξιολόγησης;

Πληροφορίες για την εταιρεία Snowbus.co.uk

Snowbus.co.uk's airport to ski resort transfer service ensures everyone can enjoy ski and snowboard holidays on a sensible budget. Choose from shared transfers with regular departures and low per person prices, or private transfers offering door-to-door convenience for your whole group.

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07840283780

41 Wrekin Road, Wellington, Telford, Shropshire, TF1 1RN, United Kingdom

Γιατί να εμπιστεύεστε τις αξιολογήσεις της Feefo;

Συλλέγουμε ανεξάρτητα τα σχόλια για λογαριασμό των επιχειρήσεων που συνεργάζονται μαζί μας. Η πλατφόρμα μας απευθύνεται μόνο σε εξακριβωμένους αγοραστές, ώστε να είστε σίγουροι ότι διαβάζετε κριτικές από πραγματικούς πελάτες.

Μάθετε περισσότερα για τη Feefo

Snowbus.co.uk Κριτικές

Private Transfer - Geneva Airport -> Les CochesΠερισσότερες κριτικές για αυτό το προϊόν (7)Δείτε τον ιστότοπο του προϊόντοςFriendly and Reliable. Would Recommend.

Shared Transfer - Tignes Les Brevieres -> Geneva airportΠερισσότερες κριτικές για αυτό το προϊόν (52)Δείτε τον ιστότοπο του προϊόντος

Shared Transfer - Geneva airport -> Val d'IsereΠερισσότερες κριτικές για αυτό το προϊόν (52)Δείτε τον ιστότοπο του προϊόντοςGreat value for money!! So happy we found you, we'd definitely use and recommend you in the future

Shared Transfer - Geneva airport -> Val d'Isere La DailleΠερισσότερες κριτικές για αυτό το προϊόν (52)Δείτε τον ιστότοπο του προϊόντοςComfortable as much as coach seats can be and well driven both ways.

Private Transfer - Geneva airport -> Val ThorensΠερισσότερες κριτικές για αυτό το προϊόν (7)Δείτε τον ιστότοπο του προϊόντος

Shared Transfer - Geneva airport -> Val d'IsereΠερισσότερες κριτικές για αυτό το προϊόν (52)Δείτε τον ιστότοπο του προϊόντοςCertainly not worth the price

Πώς συλλέγονται οι αξιολογήσεις της Feefo;

Ποιος μπορεί να αφήσει μια κριτική στη Feefo;

Πώς επαληθεύουμε τις κριτικές;

Πώς αντιμετωπίζουμε τις ψεύτικες κριτικές;