Efficient electric heating solutions for warmth and comfort. Specialists in electric radiators, towel rails and water heaters.
Εξυπηρέτηση
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βαθμολογίες κατά το προηγούμενο έτος
Εμφάνιση όλων των 2,653 κριτικών
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
7 years ago
Μεταφορτωμένα πολυμέσα
Προβολή όλων των μέσων ενημέρωσης (1)
Happy to be warm and Green.
No modern central heating system until now....
We bought 20 radiators, one needed to be returned and this was done with no problem at all, arrangements made for immediate replacement - it arrived...
Διαβάστε περισσότερα
Customer Service
Rointe UK
7 years ago
Thank you for your review. We really appreciate your feedback and are sorry for any inconvenience caused by the faulty radiator.
If you have any further questions, please don't hesitate to contact our Technical Support team on 0203 321 5929.
Kind Regards,Laura
0
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
7 years ago
I tried to enter the ref. code DIW1600RAD, but your system says does not exist. Also these 2 large radiators do no have metal stickers with serial numbers, now boxes are thrown away missing serial...
Διαβάστε περισσότερα
Customer Service
Rointe UK
7 years ago
Thanks for your feedback. We're sorry you've had problems with our website. We are working on a new one, which will help alleviate problems with registering your products.
In the meantime, please keep proof of purchase in order to validate your guarantee. The serial numbers will not be in the radiator control panels, they are only located on the metal stickers that come with the product. If you keep proof of purchase, this should be enough for our Technical Support team to help you, in case of any problems.
Kind Regards,
Rointe UK
0
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
7 years ago
Great, I would buy again
Really good heaters, very quick and easy to install and looks great. Simple to use and low on use of electric use.
Customer Service
Rointe UK
7 years ago
Thanks very much for your feedback. We're delighted you're happy with your Rointe heating system.
If you have any questions, or need help please contact our Technical Support team on 0203 321 5929.
Kind Regards,
Rointe UK
0
Κοινοποίηση
VC
Verified Customer
Επαληθευμένη από το Feefo
7 years ago
Τι είπε ο Verified Customer για Rointe UK:
Good product
Customer Service
Rointe UK
7 years ago
Thanks for your review.
If you need further assistance with your Rointe heating product, please don't hesitate to contact our Support team on 0203 321 5929.
Kind Regards
Rointe UK
0
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
7 years ago
Super fast heaters, slim build and modern
Customer Service
Rointe UK
7 years ago
Thanks for your feedback. If you need further assistance with your Rointe heating system, please don't hesitate to contact us on 0203 321 5929.
Kind Regards,
Laura
0
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
7 years ago
Does what it says on the tin.
Great service but UX on the website wasn't very good.
Warn people they need the invoice on the slip.
Customer Service
Rointe UK
7 years ago
Thanks very much for your review. We appreciate your feedback and will pass your comments onto the relevant team for consideration on the website and invoice.
Kind Regards,
Rointe UK
0
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
7 years ago
They’re very good and I will recommend all my family to buy.
Customer Service
Rointe UK
7 years ago
Thanks very much for your review and comments. We're delighted you're happy with your new Rointe heating system.
If you require further assistance with your product, please contact our Technical Support team on 0203 321 5929.
Kind Regards,
Rointe UK
0
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
7 years ago
I would recomend
installer very efficient pleasant and no mess he explained heating well
I have tried to register heaters on line 3 off the heaters kept coming back saying incorrect I have checked the numbers several...
Διαβάστε περισσότερα
Customer Service
Rointe UK
7 years ago
Thanks for your feedback. We're sorry you're having difficulty registering your products and apologise for the inconvenience. We are aware of issues with this process and are working on a new website, coming soon, to allevaite these problems.
In the meantime, please can you send an email to marketing@rointe.com with your name, address, email, product references and serial numbers that need to be registered. We can then manually add them to your account online.
If you have any queries, please don't hesitate to contact 0203 321 5929.
Kind Regards,
Rointe UK
0
Κοινοποίηση
VC
Verified Customer
Επαληθευμένη από το Feefo
7 years ago
Τι είπε ο Verified Customer για Rointe UK:
No need to contact Rointe as all easily completed online.
Customer Service
Rointe UK
7 years ago
Thanks very much for your feedback. We appreciate your comments and are delighted you're happy with your new Rointe heating system. If you need further assistance with your product, please don't hesitate to contact us on 0203 321 5929.
Kind Regards,
Rointe UK
0
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
7 years ago
Great heaters - recommended
Quality product and does the job well
Customer Service
Rointe UK
7 years ago
Thanks very much for your feedback. We appreciate your comments and are delighted you're happy with your new Rointe heating system. If you need further assistance with your product, please don't hesitate to contact us on 0203 321 5929.
Kind Regards,
Rointe UK
Rointe are a trusted manufacturer of electric solutions for space and water heating. We provide technologically advanced, energy-efficient systems that create comfortable homes without excessive consumption or unnecessary costs.
Specialists in easy to install, smart electric radiators, towel rails, unvented water heaters and heat pumps, alongside underfloor heating.
Συλλέγουμε ανεξάρτητα τα σχόλια για λογαριασμό των επιχειρήσεων που συνεργάζονται μαζί μας. Η πλατφόρμα μας απευθύνεται μόνο σε εξακριβωμένους αγοραστές, ώστε να είστε σίγουροι ότι διαβάζετε κριτικές από πραγματικούς πελάτες.
Μόνο οι πελάτες με απόδειξη αγοράς μπορούν να αφήσουν μια κριτική στη Feefo. Το εξασφαλίζουμε αυτό επικοινωνώντας με τους αγοραστές αμέσως μετά τη συναλλαγή τους.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
Rointe are a trusted manufacturer of electric solutions for space and water heating. We provide technologically advanced, energy-efficient systems that create comfortable homes without excessive consumption or unnecessary costs.
Specialists in easy to install, smart electric radiators, towel rails, unvented water heaters and heat pumps, alongside underfloor heating.