Efficient electric heating solutions for warmth and comfort. Specialists in electric radiators, towel rails and water heaters.
Εξυπηρέτηση
4.4
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βαθμολογίες κατά το προηγούμενο έτος
Εμφάνιση όλων των 2,649 κριτικών
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
2 years ago
GOOD
Customer Service
Rointe UK
2 years ago
Thank you so much! We appreciate you sharing with us your experience with our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you.
Have a nice day!
0
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
2 years ago
Customer Service
Rointe UK
2 years ago
Thank you so much ! We appreciate you sharing with us your experience with our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you.
Have a nice day!
0
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
2 years ago
Excellent Heater for an Airing Cupboard
This is an excellent heater which we have put in a new airing cupboard. It was delivered to our contractor in good time and he fitted it with ease. Thank you.
0
Κοινοποίηση
MS
Martin Slowey
Επαληθευμένη από το Feefo
Elgin, Scotland
2 years ago
Τι είπε ο Martin Slowey για Rointe UK:
Not had any contact direct with Rointe
I didn't purchase these direct from Rointe, so I can't comment on their service, but their reseller provided good service.
Customer Service
Rointe UK
2 years ago
Thank you so much! We appreciate you sharing with us your experience with our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you.
Have a nice day!
0
Κοινοποίηση
RA
ranjit
Επαληθευμένη από το Feefo
Chichester
2 years ago
Τι είπε ο ranjit για Rointe UK:
Very good bit of kit!
Very good service from the online supplier, The Heater Shop, with next day delivery and excellent communications
Customer Service
Rointe UK
2 years ago
Thank you so much ! We appreciate you sharing with us your experience with our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you.
Have a nice day!
0
Κοινοποίηση
JO
John
Επαληθευμένη από το Feefo
Sandwich, Kent
2 years ago
Customer Service
Rointe UK
2 years ago
Thank you so much ! We appreciate you sharing with us your experience with our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you.
Have a nice day!
0
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
2 years ago
Rointe 80 litre electric direct hot water heater
I ordered through a Rointe partner electrical supplier (Rexel Ltd, Dundee), cannot order direct from Rointe, but both are easily contactable over the phone and helpful when required.
I collected my...
Διαβάστε περισσότερα
Customer Service
Rointe UK
2 years ago
Thank you so much! We appreciate you sharing with us your experience with our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you.
Have a nice day!
0
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
2 years ago
25
The WhatsApp Customer Service is quick to respond but still overall the product is difficult to programme and we are having to ask for professional help. Please try and simplify instructions.
Customer Service
Rointe UK
2 years ago
Thank you so much ! We appreciate you sharing with us your experience with our products and services. We'll take into account your experience to keep improving our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you.
Have a nice day!
0
Κοινοποίηση
PJ
pjohnston382
Επαληθευμένη από το Feefo
2 years ago
Τι είπε ο pjohnston382 για Rointe UK:
Wonderful purchase. Would recommend
Customer Service
Rointe UK
2 years ago
Thank you so much! We appreciate you sharing with us your experience with our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you.
Have a nice day!
0
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
2 years ago
Definitely not a smart timer or ECO product. Very Dumb product
Not a smart timer. The settings are tricky so contacted customer support. They have confirmed that you cannot set the timer to any time that you want, it can only switch on and off on the hour. I...
Διαβάστε περισσότερα
Customer Service
Rointe UK
2 years ago
Good afternoon. I am sorry that you are not satisfied with the way our radiators work and that they can only be programmed by the hour. Rointe cannot offer you a solution to this, I am sorry. Your opinion is very important to us, which is why we take into account this possibility of an adjustment in non-precise times for future developments. If you have any further comments, please send them to gestionqos@rointe.com
Αξιόπιστος πελάτης
2 years ago
Being able to program a heater by the minute or hour is not 'non-precise times' every other thermostat in my house (Infra-red mirrors - Electric Underfloor) are all programmable to the exact times I want.. There are other radiators on the market that do have proper smart systems/timer so you can set them up to work efficiently and help reduce costs. REGRET buying the Rointe. I am about to order 5 radiators from a supplier that understands how to build an efficient system.
Rointe are a trusted manufacturer of electric solutions for space and water heating. We provide technologically advanced, energy-efficient systems that create comfortable homes without excessive consumption or unnecessary costs.
Specialists in easy to install, smart electric radiators, towel rails, unvented water heaters and heat pumps, alongside underfloor heating.
Συλλέγουμε ανεξάρτητα τα σχόλια για λογαριασμό των επιχειρήσεων που συνεργάζονται μαζί μας. Η πλατφόρμα μας απευθύνεται μόνο σε εξακριβωμένους αγοραστές, ώστε να είστε σίγουροι ότι διαβάζετε κριτικές από πραγματικούς πελάτες.
Μόνο οι πελάτες με απόδειξη αγοράς μπορούν να αφήσουν μια κριτική στη Feefo. Το εξασφαλίζουμε αυτό επικοινωνώντας με τους αγοραστές αμέσως μετά τη συναλλαγή τους.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
Rointe are a trusted manufacturer of electric solutions for space and water heating. We provide technologically advanced, energy-efficient systems that create comfortable homes without excessive consumption or unnecessary costs.
Specialists in easy to install, smart electric radiators, towel rails, unvented water heaters and heat pumps, alongside underfloor heating.