The bus transport was excellent.
The tour guide did lack information and on more than one occasion recommended we use “google” for answers to our questions.
The hotels were very nice however the...
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Riviera Travel
Riviera Travel
3 days ago
Hello Judith,
We appreciate your feedback regarding your recent holiday with us. It is good to know you enjoyed the transport and accommodations, though we note your comments about the tour content and hotel locations. We value your insights as we continually strive to improve our guest experience.
Kind regards,
Riviera Travel
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Riviera Travel
Riviera Travel
3 days ago
Hello Judith,
Thank you for sharing your feedback with us regarding your recent guided tour. We are sorry to hear that aspects of your journey did not fully meet your expectations, and we hope to have the opportunity to provide you with a much better experience in the future.
Kind regards,
Riviera Travel
Thank you for sharing such positive feedback about your recent travels with us.
We are thrilled to know that your holiday experience met your expectations and that our team delivered high standards throughout your journey.
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Μεταφορτωμένα πολυμέσα
Προβολή όλων των μέσων ενημέρωσης (1)
Riviera Travel
Riviera Travel
3 days ago
Thank you for your wonderful feedback. We are delighted to hear that you enjoyed a fantastic holiday exploring the culture and wildlife of Sri Lanka, and that our team and hotel staff provided such attentive service throughout your travels.
The information given was full and accurate. The service was good except that when I telephoned with a query about difficulty obtaining a boarding pass it took 5 days for Riviera to return my call.
Riviera Travel
Riviera Travel
3 days ago
Thank you for your review.
We're delighted to hear that you found the information provided to be clear and accurate and that you were pleased with the service you received overall.
We are sorry that there was a delay in responding to your query regarding your boarding pass. Whilst we always aim to respond as quickly as possible, some enquiries require input from specialist teams to verify information before a response can be provided, which can occasionally result in longer response times.
We appreciate your feedback and thank you for taking the time to share your experience.
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Riviera Travel
Riviera Travel
3 days ago
We are delighted to hear that you enjoyed such a wonderful time exploring Malta and appreciated the high standard of accommodation, dining, and service throughout your journey.
Riviera tour guide was great. Many thanks to her for her hard work and care
Riviera Travel
Riviera Travel
3 days ago
Hello Catherine,
We are delighted to hear that our tour guide provided such wonderful support during your journey. Thank you for taking the time to share your appreciation.
Kind regards,
Riviera Travel
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Riviera Travel
Riviera Travel
3 days ago
Hello Catherine,
We are delighted to hear that you enjoyed a wonderful holiday exploring Malta and Gozo, appreciating the balance of guided excursions and independent time, as well as the wonderful service provided by our team.
Kind regards,
Riviera Travel
Easy to find the necessary details and book. Price was competitive.
Riviera Travel
Riviera Travel
3 days ago
Thank you for your review.
We're delighted to hear that you found the booking process straightforward and that you felt the holiday offered good value for money.
We appreciate you taking the time to share your feedback and hope you enjoy a wonderful city break with Riviera Travel.
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Riviera Travel
Riviera Travel
3 days ago
Thank you for your review.
We're delighted to hear that you enjoyed your city break, found the arrangements worked well, and that both your Tour Manager and local guide helped make the experience so memorable. It's also wonderful to know that you enjoyed the excursions, particularly the visits to the coast and the Atlas Mountains.
We appreciate your comments regarding the hotel dining options and flight timings. Flight schedules can vary depending on the departure airport selected, and guests are welcome to choose the airport and flight options that best suit their preferences where available.
Thank you for taking the time to share your feedback, and we hope to welcome you on another Riviera holiday soon.
Bar, restaurant and excursion staff were very friendly and helpful.
Sadly the issue regarding the bathroom was not dealt with to the standard I would expect.
Riviera Travel
Riviera Travel
3 days ago
Thank you for your review.
We're delighted to hear that you enjoyed a relaxing holiday in beautiful surroundings and that you found the bar, restaurant and excursion staff to be friendly and helpful throughout your trip.
We are sorry that the bathroom issue was not resolved to the standard you expected. Your feedback is appreciated and will be shared with the relevant team for review.
Thank you for taking the time to share your experienc
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Riviera Travel
Riviera Travel
3 days ago
Thank you for your review.
We are delighted to hear that you enjoyed a relaxing cruise through such beautiful scenery and that you found the food to be excellent and the excursions well organised.
We also appreciate your feedback regarding the pace of the itinerary. We recognise that some guests prefer a more active programme, particularly during periods of sailing, and your comments will be shared with our Product Team for consideration.
coaches were clean and on time - hotel staff were friendly
Riviera Travel
Riviera Travel
3 days ago
Thank you for sharing your feedback with us. We are delighted to hear that you had such a positive experience with our transport and accommodation services.
Κριτικές προϊόντων
Riviera Travel
Riviera Travel
3 days ago
Thank you for your review.
We're pleased to hear that you enjoyed your holiday overall. We are sorry that your visit to Capri did not meet your expectations. Whilst many guests enjoy the opportunity to explore the island, we appreciate that the large crowds and difficulties hearing the guide's commentary affected your experience on this occasion.
Your feedback will be passed to the relevant team for review.
Service excellent from the tour information booklet received prior to the trip, the highest quality of guides and our tour manager and the additional information, both verbal and written she provided...
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Riviera Travel
Riviera Travel
3 days ago
Hello Ian,
Thank you for your wonderful feedback. We are delighted to hear that you had such a positive experience with our team and found the arrangements to be of the highest standard.
Kind regards,
Riviera Travel
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Riviera Travel
Riviera Travel
3 days ago
Hello Ian,
Thank you so much for sharing such wonderful feedback about your recent travels with us. We are delighted to hear that you enjoyed a well-organised holiday with fantastic accommodations and memorable local experiences. It is always a pleasure to welcome returning guests, and we look forward to planning your next adventure with us.
Kind regards,
Riviera Travel
Ημερομηνία αγοράς: 17/09/2026
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Κοινοποίηση
WE
Wendy
Επαληθευμένη από το Feefo
4 days ago
Τι είπε ο Wendy για Riviera Travel:
All good though we felt the bar charges should be more carefully itemised - we had no proof about what we had purchased
Riviera Travel
Riviera Travel
3 days ago
Hello Wendy,
Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a wonderful overall experience, and we appreciate your constructive comments regarding your time on board.
Kind regards,
Riviera Travel
Κριτικές προϊόντων
Riviera Travel
Riviera Travel
3 days ago
Hello Wendy,
We are thrilled to hear that you had such a wonderful time on your yacht cruise, especially enjoying the traditional ship, the crew, and the exceptional service provided by Jayne. Thank you for choosing us, and we look forward to welcoming you back on board again soon.
Kind regards,
Riviera Travel
Very good service throughout our stay, Hotel was very good, variety of food and drink. Rooms very clean and made up every day. Nice touch having complimentary drinks in fridge
Riviera Travel
Riviera Travel
3 days ago
Thank you for sharing your positive feedback with us. We are delighted to hear that you enjoyed a comfortable stay and appreciated the service provided throughout your time with us.
Κριτικές προϊόντων
Riviera Travel
Riviera Travel
3 days ago
Thank you for your review.
We aredelighted to hear that you enjoyed your holiday and that our hotel staff were friendly, efficient and helpful throughout your stay. It's also wonderful to know that you enjoyed many of the excursions, found your guide knowledgeable, felt safe with your driver, and that Trish made such a positive impression with her enthusiasm and dedication.
We appreciate your comments regarding some of the sightseeing stops and will ensure your feedback is shared with our Product Team for review.
We hope to welcome you on another Riviera holiday
Τα ανεξάρτητα βραβεία μας αναγνωρίζουν τις κορυφαίες μάρκες για την υπηρεσία εξυπηρέτησης πελατών. Οι νικητές επιλέγονται με βάση τις βαθμολογίες που λαμβάνουν από τους πελάτες τους.
Συλλέγουμε ανεξάρτητα τα σχόλια για λογαριασμό των επιχειρήσεων που συνεργάζονται μαζί μας. Η πλατφόρμα μας απευθύνεται μόνο σε εξακριβωμένους αγοραστές, ώστε να είστε σίγουροι ότι διαβάζετε κριτικές από πραγματικούς πελάτες.
Μόνο οι πελάτες με απόδειξη αγοράς μπορούν να αφήσουν μια κριτική στη Feefo. Το εξασφαλίζουμε αυτό επικοινωνώντας με τους αγοραστές αμέσως μετά τη συναλλαγή τους.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.