The trip was well organized, you get a Tour Manager throughout your stay who is very knowledgeable in the areas you visit. The only thing you need to do is set your alarm for getting up each morning...
Διαβάστε περισσότερα
Riviera Travel
Riviera Travel
23 days ago
Thank you for taking the time to share your experience. We are delighted to hear that your trip was well organized and that you found your Tour Manager to be knowledgeable. We appreciate your positive feedback.
Κριτικές προϊόντων
Μεταφορτωμένα πολυμέσα
Προβολή όλων των μέσων ενημέρωσης (2)
Riviera Travel
Riviera Travel
23 days ago
Thank you for taking the time to share your feedback on your recent holiday with us. We are delighted to hear that you enjoyed your stay at Savoy Palace and found the excursions to Verona, Venice, the Dolomites, and the vineyard to be very good and well organized. It is also wonderful to know that this was your second trip with Riviera Travel. We appreciate you recommending the hotel. We are sorry to hear that your experience with the Tour Manager on this occasion did not meet your expectations, and we regret if this impacted your holiday. We value your feedback and will certainly take this into consideration.
Travel arrangement went without hitch and tour guide was excellent.
Riviera Travel
Riviera Travel
23 days ago
We are so pleased to hear that your travel arrangements went smoothly and that you had an excellent experience with your tour guide. Thank you for sharing your positive feedback.
Κριτικές προϊόντων
Riviera Travel
Riviera Travel
23 days ago
We are pleased to hear that you had an excellent holiday overall and would recommend the trip. We appreciate you taking the time to share your feedback regarding your recent stay. We acknowledge your comments about the hotel’s rating and the amenities provided, as well as your experience with the air conditioning and television instructions. We also note your feedback regarding the breakfast and the temperature of the hot food. We are glad to hear that the tour guide was excellent and very helpful, and that your train travel went without a hitch. We understand your comments regarding the road closures in Paris and the metro usage for single travellers.
All staff on board were excellent but must mention Paulina and Karin especially
Riviera Travel
Riviera Travel
23 days ago
Thank you for your wonderful feedback. We are delighted to hear that you had such a positive experience and that our onboard staff, particularly Paulina and Karin, made your journey so memorable. We appreciate you highlighting their excellent service.
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Μεταφορτωμένα πολυμέσα
Προβολή όλων των μέσων ενημέρωσης (3)
Riviera Travel
Riviera Travel
23 days ago
We are so pleased to hear that you had a thoroughly enjoyable experience on our Seine Paris and Normandy River Cruise. It's wonderful that you particularly enjoyed the cheese and cider tasting, and we appreciate you sharing that feedback. We understand that some days were long, but we're glad you felt it was worth it for all you saw and visited. Thank you for your recommendation.
The US based office needs much improvements. It took multiple calls for me to get information and book with them.
Riviera Travel
Riviera Travel
23 days ago
We are sorry to hear about the difficulties you experienced when trying to get information and book with us. We appreciate you bringing this to our attention and hope to improve your experience in the future.
Κριτικές προϊόντων
Riviera Travel
Riviera Travel
23 days ago
Thank you for taking the time to share your feedback on your recent Douro, Porto & Salamanca River Cruise. We're delighted to hear that you found the scenery beautiful and the food delicious. It's also great to know that you found the boat to be functional and very clean, and that the included excursions were enjoyable.
Excellent customer service. Easy to call and ask questions. E mails received a prompt reply.
Riviera Travel
Riviera Travel
23 days ago
Thank you for your wonderful feedback. We are delighted to hear that you found our customer service to be excellent and that your interactions were easy and efficient. We appreciate you taking the time to share your positive experience with us.
Κριτικές προϊόντων
Μεταφορτωμένα πολυμέσα
Προβολή όλων των μέσων ενημέρωσης (2)
Riviera Travel
Riviera Travel
23 days ago
Thank you for taking the time to share your feedback. We are delighted to hear that you found your trip to Stockholm and Copenhagen to be well organised, with a good balance of excursions and free time, allowing you ample opportunity to explore both cities.
We are pleased that you were satisfied with the hotels in both locations, noting their convenient positioning, cleanliness, and the quality of the breakfast offerings. We appreciate you sharing your observations about the room sizes in Stockholm.
Ημερομηνία αγοράς: 07/09/2026
0
Κοινοποίηση
HM
Heather and Margaret
Επαληθευμένη από το Feefo
GBR
24 days ago
Τι είπε ο Heather and Margaret για Riviera Travel:
Excellent in every way, especially escorting travel guide, Kevin, so knowledgable and patience personified
Riviera Travel
Riviera Travel
23 days ago
It's wonderful to hear that your experience was excellent in every way, and we're so pleased that Kevin's knowledge and patience made such a positive impact on your travels.
Κριτικές προϊόντων
Riviera Travel
Riviera Travel
23 days ago
Thank you for sharing your wonderful feedback about your recent 2-centre holiday with Stockholm and Copenhagen. We are so pleased to hear that it was excellently organised and that you enjoyed your time in both cities. It's great to know that your holiday from 1-7 September 2026 was such a positive experience
Ημερομηνία αγοράς: 07/09/2026
0
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
24 days ago
Friendly waiters
Riviera Travel
Riviera Travel
23 days ago
Thank you for taking the time to leave us your feedback. We're delighted to hear you had a positive experience and appreciate you sharing your thoughts.
Κριτικές προϊόντων
Μεταφορτωμένα πολυμέσα
Προβολή όλων των μέσων ενημέρωσης (1)
Riviera Travel
Riviera Travel
23 days ago
We are delighted to hear that you had an excellent holiday with us. We appreciate your feedback regarding the shade on the top deck and will take this into consideration.
We are so pleased to hear you had such a positive experience with our service! Thank you for taking the time to share your feedback.
Κριτικές προϊόντων
Riviera Travel
Riviera Travel
23 days ago
Thank you for your feedback. We are pleased to hear that you found your Douro, Porto & Salamanca River Cruise to be a very good trip and that Salamanca was worth seeing. We appreciate you sharing your thoughts on the pacing of the holiday.
Ημερομηνία αγοράς: 03/09/2026
0
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
24 days ago
Excellent
Riviera Travel
Riviera Travel
23 days ago
Thank you for your wonderful feedback! We're delighted to hear you had such a positive experience with our service.
Κριτικές προϊόντων
Riviera Travel
Riviera Travel
23 days ago
Thank you for your wonderful feedback! We're so pleased to hear you had a lovely holiday and enjoyed the beautiful scenery, interesting visits, excellent food, and service aboard the Douro Splendour.
From initial contact to the 10 days I spent on Thomas Hardy the service was excellent.
Riviera Travel
Riviera Travel
23 days ago
It's wonderful to hear that you had such an excellent experience with us, from your initial contact right through to your 10-day holiday on the Thomas Hardy. We truly appreciate you taking the time to share your feedback.
Κριτικές προϊόντων
Riviera Travel
Riviera Travel
23 days ago
We are delighted to hear that you had such an enjoyable 10 days aboard the Thomas Hardy. It's wonderful that you found the staff to be friendly and helpful, and we appreciate you highlighting the excellent support you received from Tony and Lisa, especially with their thoughtful advice on tours. We hope to welcome you back on another Riviera holiday in the future.
Τα ανεξάρτητα βραβεία μας αναγνωρίζουν τις κορυφαίες μάρκες για την υπηρεσία εξυπηρέτησης πελατών. Οι νικητές επιλέγονται με βάση τις βαθμολογίες που λαμβάνουν από τους πελάτες τους.
Συλλέγουμε ανεξάρτητα τα σχόλια για λογαριασμό των επιχειρήσεων που συνεργάζονται μαζί μας. Η πλατφόρμα μας απευθύνεται μόνο σε εξακριβωμένους αγοραστές, ώστε να είστε σίγουροι ότι διαβάζετε κριτικές από πραγματικούς πελάτες.
Μόνο οι πελάτες με απόδειξη αγοράς μπορούν να αφήσουν μια κριτική στη Feefo. Το εξασφαλίζουμε αυτό επικοινωνώντας με τους αγοραστές αμέσως μετά τη συναλλαγή τους.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.