Thank you for sharing your positive feedback with us. We are delighted that you received great service throughout your booking journey and hope to welcome you on another holiday soon.
Κριτικές προϊόντων
Riviera Travel
Riviera Travel
10 days ago
Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed a lovely scenic cruise and appreciated the service provided by our team, making for an overall excellent week.
I received my travel documents when I got home - but I blame the postal service in my home area (I possibly sent for them too late)
It would be nice if Riviera got your travel documents in place...
Διαβάστε περισσότερα
Riviera Travel
Riviera Travel
10 days ago
Thank you for your feedback. We appreciate your comments regarding the timing of your travel documents and the pre-travel requirements.
While we understand that completing the necessary documentation can feel time-consuming, these forms and declarations must be completed personally by each guest, as they often require individual information, declarations and confirmation of accuracy. It would therefore not be practical or appropriate for us to complete these on guests' behalf. The requirements also vary depending on the destination and can change at short notice.
We do, however, recommend that guests familiarise themselves with the relevant entry requirements well in advance of departure to avoid any unnecessary stress or delays when travelling.
Thank you again for sharing your observations.
Κριτικές προϊόντων
Riviera Travel
Riviera Travel
10 days ago
Thank you for your 4* review.
We are delighted to hear that you had such a wonderful and seamless experience on your recent journey with us. It is wonderful to know that our representatives were able to support you effectively throughout your travels, and we hope to welcome you back again soon.
Excellent in all areas . The tour guide was particularly good.
She was knowledgeable, good humoured, interesting and interested!
Riviera Travel
Riviera Travel
10 days ago
Thank you for your wonderful review!
We are thrilled to learn that your recent journey with us was so rewarding and that our team member provided such exceptional guidance throughout the trip.
Kind regards,
Κριτικές προϊόντων
Riviera Travel
Riviera Travel
10 days ago
Thank you for your lovely feedback. We are delighted that you enjoyed the beautiful locations, itinerary, knowledgeable guide and hotel, particularly the lake views and dining arrangements.
We appreciate your comments regarding accessibility and the amount of walking involved in some excursions. We recognise how important it is for guests to understand the physical requirements of a tour before booking. Our Sales Team is always happy to answer questions about the itinerary and level of activity, and our Customer Service Team can also discuss individual requirements to help ensure guests choose a holiday that is suitable for their needs.
We are pleased that you enjoyed the flexibility of the breakfast and dinner arrangements, and appreciate you highlighting this.
Thank you again for your feedback. We hope to have the pleasure of welcoming you on another holiday with us in the future.
Excellent throughout only reason not a 5 was length of time it took to answer the phone 30 mins plus
Riviera Travel
Riviera Travel
10 days ago
Thank you for your feedback. We are delighted to hear that you had such an excellent experience on our Ecuador and Galapagos tour.
We are sorry for the lengthy wait when contacting our team by telephone. During this period, we experienced a particularly high volume of enquiries relating to the water level disruptions, which resulted in longer than usual waiting times. We appreciate your patience and understanding during this busy time.
We hope to welcome you on another holiday in the future.
Κριτικές προϊόντων
Μεταφορτωμένα πολυμέσα
Προβολή όλων των μέσων ενημέρωσης (3)
Riviera Travel
Riviera Travel
10 days ago
Thank you for sharing such wonderful feedback about your recent travels. We are delighted to hear that you enjoyed the incredible wildlife and natural beauty of your trip so much . We hope to welcome you again in the near future .
Ημερομηνία αγοράς: 31/10/2026
0
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
10 days ago
Riviera Travel
Riviera Travel
10 days ago
Thank you for your wonderful 5* review.
Κριτικές προϊόντων
Riviera Travel
Riviera Travel
10 days ago
Thank you for taking the time to leave such a wonderful star rating. We are delighted to hear that you had a fantastic experience on your recent river cruise with us.
Thank you for sharing your feedback with us. We are delighted to hear that you had such a wonderful experience with our hotels, locations, and tour guides.
Κριτικές προϊόντων
Riviera Travel
Riviera Travel
10 days ago
Thank you for your 5* rating
Ημερομηνία αγοράς: 26/10/2026
0
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
11 days ago
Very good
Riviera Travel
Riviera Travel
10 days ago
Thank you for taking the time to leave such a wonderful rating. We truly appreciate your support and look forward to welcoming you on your next journey with us.
Κριτικές προϊόντων
Riviera Travel
Riviera Travel
10 days ago
Thank you for your 4* rating
Ημερομηνία αγοράς: 07/10/2026
0
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
11 days ago
Riviera Travel
Riviera Travel
11 days ago
Thank you for your 5* rating
Κριτικές προϊόντων
Riviera Travel
Riviera Travel
11 days ago
We are thrilled to hear that you had such a wonderful and memorable experience exploring India with us. Thank you for sharing your positive feedback, and we look forward to welcoming you on another journey soon.
Ημερομηνία αγοράς: 26/10/2026
0
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
12 days ago
Ημερομηνία αγοράς: 22/10/2026
0
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
12 days ago
The service was excellent.
Riviera Travel
Riviera Travel
11 days ago
Thank you for sharing your feedback with us. We are delighted to hear that you had a wonderful experience with our service.
Κριτικές προϊόντων
Riviera Travel
Riviera Travel
11 days ago
Thank you for sharing your feedback with us regarding your recent holiday. We are glad to hear you chose us for your travels, though we are sorry to learn that certain aspects of the itinerary felt overwhelming. We always appreciate hearing about your experience as it helps us continually improve our services for future travellers.
Τα ανεξάρτητα βραβεία μας αναγνωρίζουν τις κορυφαίες μάρκες για την υπηρεσία εξυπηρέτησης πελατών. Οι νικητές επιλέγονται με βάση τις βαθμολογίες που λαμβάνουν από τους πελάτες τους.
Συλλέγουμε ανεξάρτητα τα σχόλια για λογαριασμό των επιχειρήσεων που συνεργάζονται μαζί μας. Η πλατφόρμα μας απευθύνεται μόνο σε εξακριβωμένους αγοραστές, ώστε να είστε σίγουροι ότι διαβάζετε κριτικές από πραγματικούς πελάτες.
Μόνο οι πελάτες με απόδειξη αγοράς μπορούν να αφήσουν μια κριτική στη Feefo. Το εξασφαλίζουμε αυτό επικοινωνώντας με τους αγοραστές αμέσως μετά τη συναλλαγή τους.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
