Ποιος μπορεί να αφήσει μια κριτική στη Feefo;

Μόνο οι πελάτες με απόδειξη αγοράς μπορούν να αφήσουν μια κριτική στη Feefo. Το εξασφαλίζουμε αυτό επικοινωνώντας με τους αγοραστές αμέσως μετά τη συναλλαγή τους.

Πώς επαληθεύουμε τις κριτικές;

Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.

Πώς αντιμετωπίζουμε τις ψεύτικες κριτικές;

Η Feefo αποτρέπει τους χρήστες από την υποβολή ψεύτικων κριτικών, καθώς καλούμε μόνο εξακριβωμένους αγοραστές να υποβάλουν σχόλια.

Your Co-op Κριτικές | Κριτικές Εξυπηρέτησης Πελατών για https://www.feefo.com/reviews/phone-co-op | Feefo

Εμφάνιση όλων των 3,511 κριτικών

Αξιόπιστος πελάτης

Επαληθευμένη από το Feefo

6 months ago

Very bad installation service

very poor. Engineer called on 08/11/2025. Fixed the junction input box. Told me to check delivery of router (which could have been provided by the Co-op two weeks ago). I phoned straight away...

Διαβάστε περισσότερα

Marc

Your Co-op

6 months ago

HI, I can see the router was dispatched on the 07-11-2025 and was delivered today and left with a neighbour, have you recieved this now? Kind regards Marc,

Αξιόπιστος πελάτης

6 months ago

Yes. The router was left with a neighbour yesterday (10 November) even though clearly written on the pack was "Special Instructions - Do not leave with Neighbour" No advance warning from the delivery company of time of delivery. I was told by the Co-op representative during my phone call on 7 November that the router would be delivered next day (8 November). I had offered to pay extra for speedy delivery, but this was not necessary. The very poor delivery service reflects badly on the Co-op.

Ημερομηνία αγοράς: 27/10/2025

Αξιόπιστος πελάτης

Επαληθευμένη από το Feefo

6 months ago

Overall good

I had considerable trouble getting through to speak to the right person and it took several attempts so I wasn't happy about that. But once I got to speak to someone they were very helpful and...

Διαβάστε περισσότερα

Marc

Your Co-op

6 months ago

Thank you for the feedback, We are thrilled to hear you are happy with our service. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Marc

Ημερομηνία αγοράς: 16/10/2025

Anne Cook

Επαληθευμένη από το Feefo

6 months ago

Τι είπε ο Anne Cook για Your Co-op:

Very efficient.

Marc

Your Co-op

6 months ago

Thank you for the feedback, We are thrilled to hear you are happy with our customer service. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Marc

Κριτικές προϊόντων

Ημερομηνία αγοράς: 24/10/2025

Αξιόπιστος πελάτης

Επαληθευμένη από το Feefo

6 months ago

Broadband installation and advice

First rate. Every step in the process of installation was well-explained and supported. Thank you so much. This is why we love the Co-op in all of its manifestations.

Marc

Your Co-op

6 months ago

Thank you for the feedback, We are thrilled to hear you are happy with our customer service. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Marc

Κριτικές προϊόντων

Ημερομηνία αγοράς: 17/09/2025

Αξιόπιστος πελάτης

Επαληθευμένη από το Feefo

7 months ago

Promises, promises

Communication has been poor. Firstly, we were promised a person to set up the equipment but when they failed to turn up, we were told that we could and should set it up ourselves! We got the router...

Διαβάστε περισσότερα

Marc

Your Co-op

7 months ago

Hello, Thank you for your feedback. I'm sorry to hear about your unsatisfactory experience with your speeds. I will ensure that a call is scheduled in for you to discuss any issues you may still be experiencing, as well as allowing you to discuss how we can better your customer experience. Kind Regards, Marc.

Marc

Your Co-op

6 months ago

Following your correspondence with my colleague in the technical support team, we would highly appreciate it if you could take a second today to re-rate our service. Kind regards, Marc.

Αξιόπιστος πελάτης

6 months ago

I still have two problems. 1. The broadband speed seems to have slipped back nearer to 17 rather than the promised minimum of 28. 2. Several of our regular callers (normally from 01264 numbers) cannot now telephone us. They get a "number unavailable" response. This is very serious and needs to be investigated.

Marc

Your Co-op

6 months ago

Following your correspondence with my colleague in the technical support team, we would highly appreciate it if you could take a second today to re-rate our service now your issues are resolved. Kind regards, Marc.

Κριτικές προϊόντων

Ημερομηνία αγοράς: 02/09/2025

Chris Beaumont

Επαληθευμένη από το Feefo

GBR

6 months ago

Τι είπε ο Chris Beaumont για Your Co-op:

Great service and product

Fast, accurate communication and delivery.

Marc

Your Co-op

6 months ago

HI Chris, Thank you for the feedback, We are thrilled to hear you are happy with our customer service and with your broadband . We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Marc

Κριτικές προϊόντων

Ημερομηνία αγοράς: 15/10/2025

David Parker

Επαληθευμένη από το Feefo

6 months ago

Τι είπε ο David Parker για Your Co-op:

***

Marc

Your Co-op

6 months ago

Thank you for the feedback, We are thrilled to hear you are happy with our customer service. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Marc

Κριτικές προϊόντων

Ημερομηνία αγοράς: 11/09/2025

Αξιόπιστος πελάτης

Επαληθευμένη από το Feefo

6 months ago

Had to call multiple times before getting through to someone. I was told sim must have been lost in the mail. They were fairly quick with getting an esim set up, but I didn't want an esim and only...

Διαβάστε περισσότερα

Κριτικές προϊόντων

Ημερομηνία αγοράς: 20/09/2025

David Watson

Επαληθευμένη από το Feefo

GBR

6 months ago

Τι είπε ο David Watson για Your Co-op:

The change to the Co-op happened whilst we were on holiday and everything was fine when we returned.

Marc

Your Co-op

6 months ago

Thank you for the feedback, We are thrilled to hear you are happy with our service. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Marc

Κριτικές προϊόντων

Ημερομηνία αγοράς: 10/09/2025

Tessa Waite

Επαληθευμένη από το Feefo

GBR

6 months ago

Τι είπε ο Tessa Waite για Your Co-op:

helpful friendly staff

Κριτικές προϊόντων

Ημερομηνία αγοράς: 09/09/2025

Δεν έχετε λάβει πρόσκληση αξιολόγησης;

Feefo Trusted Service Awards

Τα ανεξάρτητα βραβεία μας αναγνωρίζουν τις κορυφαίες μάρκες για την υπηρεσία εξυπηρέτησης πελατών. Οι νικητές επιλέγονται με βάση τις βαθμολογίες που λαμβάνουν από τους πελάτες τους.

Τι είναι τα βραβεία Trusted Service Awards

Γιατί να εμπιστεύεστε τις αξιολογήσεις της Feefo;

Συλλέγουμε ανεξάρτητα τα σχόλια για λογαριασμό των επιχειρήσεων που συνεργάζονται μαζί μας. Η πλατφόρμα μας απευθύνεται μόνο σε εξακριβωμένους αγοραστές, ώστε να είστε σίγουροι ότι διαβάζετε κριτικές από πραγματικούς πελάτες.

Μάθετε περισσότερα για τη Feefo

Your Co-op Κριτικές

Unlimited BroadbandΠερισσότερες κριτικές για αυτό το προϊόν (1)Δείτε τον ιστότοπο του προϊόντος

Your Co-op Superfast IPΠερισσότερες κριτικές για αυτό το προϊόν (1,895)Δείτε τον ιστότοπο του προϊόντοςThe broadband speed has taken a couple of weeks to get from 13 to 25 which is nearly the minimum promised (28)

Your Co-op UltrafastΠερισσότερες κριτικές για αυτό το προϊόν (1,895)Δείτε τον ιστότοπο του προϊόντοςExcellent service, quick delivery of router, accurate, timely communication. Easy to set up. Up and running in 15 mins. Good value.

Your Co-op Superfast PlusΠερισσότερες κριτικές για αυτό το προϊόν (1,895)Δείτε τον ιστότοπο του προϊόντος

30GB SIM-Only BundleΠερισσότερες κριτικές για αυτό το προϊόν (321)Δείτε τον ιστότοπο του προϊόντοςWaited four weeks and sim card still hadn't arrived. Ended up having to get an esim set up.

Your Co-op Superfast IPΠερισσότερες κριτικές για αυτό το προϊόν (1,895)Δείτε τον ιστότοπο του προϊόντος

Your Co-op Superfast PlusΠερισσότερες κριτικές για αυτό το προϊόν (1,895)Δείτε τον ιστότοπο του προϊόντοςthank you, speeds much improved and less crashes

Πώς συλλέγονται οι αξιολογήσεις της Feefo;

Ποιος μπορεί να αφήσει μια κριτική στη Feefo;

Πώς επαληθεύουμε τις κριτικές;

Πώς αντιμετωπίζουμε τις ψεύτικες κριτικές;