Long Tall Sally Κριτικές

I completely understand, and I’m sorry you were disappointed. We certainly don’t want to sell something that sheds, and I appreciate you bringing it to our attention. I’m glad the service itself was okay, but I’m sorry the product didn’t meet your expectations.

We’re sorry the trousers didn’t fit as expected and that you were disappointed with the price and return costs. We also understand how much you miss being able to visit a store and try items on, especially after shopping with us for so many years. Thank you for your honest feedback and continued support — we’ll share your comments with the relevant teams.

We’re sorry to hear you had such a poor experience with our returns process and website. We understand how frustrating it must have been to need two phone calls to resolve the issue. We apologise for the inconvenience and appreciate you sharing your feedback.