Holiday Gems δεν είναι πλέον ενεργός πελάτης της Feefo
Εμφάνιση όλων των 6,855 κριτικών
MS
Miss Ellen Shennan
Επαληθευμένη από το Feefo
4 years ago
Τι είπε ο Miss Ellen Shennan για Holiday Gems:
Booked with holiday gems for years never let me down
Review Team
Holiday Gems
4 years ago
It is always appreciated when a loyal and repeat client takes the time to post recommendations. Thank you, Ellen
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Κοινοποίηση
MM
Mr Paul Murphy
Επαληθευμένη από το Feefo
4 years ago
Τι είπε ο Mr Paul Murphy για Holiday Gems:
Excellent service and very friendly thanks a lot
Review Team
Holiday Gems
4 years ago
We are delighted that our service met your expectations. Thank you for taking the time to share your positive feedback.
0
Κοινοποίηση
MB
Mr Alexander Berry
Επαληθευμένη από το Feefo
4 years ago
Τι είπε ο Mr Alexander Berry για Holiday Gems:
Great service
Review Team
Holiday Gems
4 years ago
We are delighted that the service met all your expectations. Thank you for your positive review.
0
Κοινοποίηση
MS
Mr Carl Smith
Επαληθευμένη από το Feefo
4 years ago
Τι είπε ο Mr Carl Smith για Holiday Gems:
the whole package was easy to book and very helpfull when i rang about a inquiry
Review Team
Holiday Gems
4 years ago
Thank you for your positive feedback, Carl, it is always appreciated
0
Κοινοποίηση
ML
Mr Gary Lunn
Επαληθευμένη από το Feefo
4 years ago
Τι είπε ο Mr Gary Lunn για Holiday Gems:
Absolutely shocking
Review Team
Holiday Gems
4 years ago
We are disappointed that our service has not been as expected in this instance and sincerely apologise. We note that our Customer Service team have resolved the issue and we thank you for your patience and co-operation. We do trust that despite the issues raised, you will have a great hoiday
1
Κοινοποίηση
MH
Mr Patrick Hunt
Επαληθευμένη από το Feefo
Leeds
4 years ago
Τι είπε ο Mr Patrick Hunt για Holiday Gems:
Great easy to talk to
I booked my holiday for october to turkey .when it came to payment it would not go through so i rang the company and spoke to Finn she was great all ptoblems solved and payment made thanks to her.
Review Team
Holiday Gems
4 years ago
We know that Finn will appreciate the time taken to post your positive feedback. Thank you, Patrick
0
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
4 years ago
Poor poor service
A last minute holiday booked through your site. The correct documents were not sent for me to check in with the airline. Additional info was needed for the passenger locator form. Several attempts...
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Review Team
Holiday Gems
4 years ago
We apologise for any inconvenience caused by the online booking and confirmation. We note that the booking was made on 15 September 2021 and all issues were addressed and resolved by our Custo Service team on 16 September 2021. We do trust that despite the issues raised you were able to have a wonderful holiday.
1
Κοινοποίηση
ML
Mr jeffrey longworth
Επαληθευμένη από το Feefo
Costa blue sea bastion costa teguiss
4 years ago
Τι είπε ο Mr jeffrey longworth για Holiday Gems:
Got 2 lanzirote airport 2 find out that u had cancelled are transfer phoned u anx was kept in hold fir 25mins and still never answered disgusting
Review Team
Holiday Gems
4 years ago
We sincerely apologise for any inconvenience and will ask for prompt attention from the appropriate department who will be in contact. We would, however, advise that there is a 24/7 emergency number on your booking confirmation which will always take precedence in the event of an in-resort issue and it is unfortunate that this was not used.
Review Team
Holiday Gems
4 years ago
We believe that the matter has been resolved and again we apologise for any inconvenience caused.
ML
Mr jeffrey longworth
4 years ago
I am home now and still waiting 4 this matter 2 be resloved been trying 2 phone u and not answered
Review Team
Holiday Gems
4 years ago
Please email cusomerliaison@holidaygems.co.uk for a resolution to the issue. We thank you for your co-operation
1
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
4 years ago
Excellent
I always book with Holiday gems as I find it easy and the team are always helpful with their call back especially Andy. Thank you
Review Team
Holiday Gems
4 years ago
Recommendations from a loyal client are always greatly appreciated. Thank you for your loyalty and positive feedback.
0
Κοινοποίηση
MP
Mrs Jeanette Pearson
Επαληθευμένη από το Feefo
4 years ago
Τι είπε ο Mrs Jeanette Pearson για Holiday Gems:
answer the phones faster
Booking the holiday was the easy part getting to talk to somebody on the phone is whole different ball game. I held for over 20 minutes then gave up. It took me 4 days to actually talk to someone I...
Διαβάστε περισσότερα
Review Team
Holiday Gems
4 years ago
We do apologise if our service has not met your expectations in this instance. We do trust that any issue was resolved and that you will have an amazing holiday.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
Συλλέγουμε ανεξάρτητα τα σχόλια για λογαριασμό των επιχειρήσεων που συνεργάζονται μαζί μας. Η πλατφόρμα μας απευθύνεται μόνο σε εξακριβωμένους αγοραστές, ώστε να είστε σίγουροι ότι διαβάζετε κριτικές από πραγματικούς πελάτες.
Μόνο οι πελάτες με απόδειξη αγοράς μπορούν να αφήσουν μια κριτική στη Feefo. Το εξασφαλίζουμε αυτό επικοινωνώντας με τους αγοραστές αμέσως μετά τη συναλλαγή τους.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.