Holiday Gems δεν είναι πλέον ενεργός πελάτης της Feefo
Εμφάνιση όλων των 6,855 κριτικών
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
4 years ago
Was at ths Hotel before it was good.
Helping me find a holiday and she was so helpful and polite when she booked it for me.
0
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
4 years ago
Excellent price, Hotel, Location, Flights / time’s cheaper than anybody els
I was looking for a Particular hotel which I found cheaper than any other company, flights are excellent spot-on service
0
Κοινοποίηση
MB
Mrs Patricia Bailey
Επαληθευμένη από το Feefo
4 years ago
Τι είπε ο Mrs Patricia Bailey για Holiday Gems:
Very good customer service would recommend them to anyone
0
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
4 years ago
Great friendly service
The operator was really helpful and friendly, genuinely working with our friends and us to get us the holiday we wanted, even sorting the flight times from different airports, we would definitely...
Διαβάστε περισσότερα
0
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
4 years ago
They are very helpful.
0
Κοινοποίηση
MR
Mrs lesley rees
Επαληθευμένη από το Feefo
Wales
4 years ago
Τι είπε ο Mrs lesley rees για Holiday Gems:
Love holiday gems
Iv been with holiday gems a number of years Iv got two holidays booked for this may I find them very helpful and have told many people to book with them thanks to you for everything
0
Κοινοποίηση
MK
Mrs lara kidd
Επαληθευμένη από το Feefo
4 years ago
Τι είπε ο Mrs lara kidd για Holiday Gems:
5 star service
Fantastic customer service. Provided everything I needed for my flight.
0
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
4 years ago
So helpful
Very Very Good
0
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
4 years ago
Easy to book but unable to get a price breakdown for my fathers room.
Review Team
Holiday Gems
4 years ago
Thank you for your positive comments. It is appreciated. You have been booked, with your father, on a package and a breakdown of individual costs is not shown. However, if you email our customerservices@holidaygems.co.uk they may be able to assist you, if at all possible
0
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
4 years ago
wouldn’t recommend
I normally don’t write reviews but I had a terrible experience booking my holiday, really unhelpful customer service
Review Team
Holiday Gems
4 years ago
We apologise if you believe that the customer service has not met your expectations. That said, we note that the matter has been addressed correctly and the correct cancellation fees have been given for a cancellation requested by you. These fees are supplier charges and a matter over which we have no control.
Αξιόπιστος πελάτης
4 years ago
that wasn’t the problem,I had issues with baggage and a few minor issues which was fine,I had requested a booking for a certain price but was charged a-lot extra,I had saved screenshots of what I requested but somehow my booking got confirmed with extra baggage which I didn’t need or order so Im having to pay extra for baggage and some extra charges for no reason I contacted you and spoke to a few different agents but no one was helpful or tried to resolve the issues.They made it seem like my fault and tried say that inbound and outbound flights is the same and that I booked 2 for each flight in-fact I booked 1.
Review Team
Holiday Gems
4 years ago
We would recommend that you email our customerservices@holidaygems.co.uk for any queries to be raised as these cannot be addressed in this forum due to data protection.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
Συλλέγουμε ανεξάρτητα τα σχόλια για λογαριασμό των επιχειρήσεων που συνεργάζονται μαζί μας. Η πλατφόρμα μας απευθύνεται μόνο σε εξακριβωμένους αγοραστές, ώστε να είστε σίγουροι ότι διαβάζετε κριτικές από πραγματικούς πελάτες.
Μόνο οι πελάτες με απόδειξη αγοράς μπορούν να αφήσουν μια κριτική στη Feefo. Το εξασφαλίζουμε αυτό επικοινωνώντας με τους αγοραστές αμέσως μετά τη συναλλαγή τους.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
