Charles Tyrwhitt Κριτικές

Thank you for leaving your feedback with us and I'm sorry to hear that your order has still not arrived. As the tracking information shows that this hasn't moved for some time, I've sent a replacement order to you immediately along with a new confirmation email. I would be very grateful if you could check this to ensure all of the information is correct and also find other useful additions such as your new estimated delivery date. You have our most sincere apologies that our quality of service was not up to its usual high standards on this occasion. Nevertheless I do so hope that you enjoy the items once they arrive.

Thanks for leaving your feedback with us, and I'm sorry to hear that there was nothing "stand out" during the ordering process online. We work very hard to maintain and constantly improve our website for the sake of the customer experience. As such we would greatly appreciate it if you could let us know what you thought was missing and what could have made this into five star experience.

Thank you for leaving your feedback with us and I'm sorry to hear that your order has still not arrived. As the tracking information shows that this hasn't moved in some time, I've sent a replacement order to you immediately along with a new confirmation email. I would be very grateful if you could check this to ensure all of the information is correct and also find other useful additions such as your new estimated delivery date. You have our most sincere apologies that our quality of service was not up to its usual high standards on this occasion. Nevertheless I do so hope that you enjoy the items once they arrive.

We're certainly very sorry to learn there was a mistake on your order, and that this could not be corrected. We will always do everything possible to help our customers, both new and old, and our Customer Service Team are always here to help as best they can. Unfortunately, it was indeed the case that your order was at a point in its journey where it could no longer be amended or stopped - we would most definitely not say so if that were not the case. In this instance, the order had been passed to our Tailoring Team to have the monogramming completed, which is why it could not be amended. We'll be in touch to learn a little more from you and try to offer further assistance if at all possible, depending on the change that is required.