Merchant Logo

AXA Commercial Lines and Personal Intermediary Κριτικές

Ονομαστική τιμή
Καλά
Εξυπηρέτηση
3.8
/5

5

4

3

2

1

42

9

2

6

14

73

βαθμολογίες κατά το προηγούμενο έτος

Εμφάνιση όλων των 4,728 κριτικών
Αξιόπιστος πελάτης
1 month ago
Ημερομηνία αγοράς: 13/05/2025
The service was prompt, courteous and professional. I would recommend them without hesitation.
Merchant Logo
Paul
AXA Commercial Lines and Personal Intermediary
1 month ago
Thank you for your feedback. I have passed your comments to the relevant team who will be in touch in due course. Paul - The Claims Team
Αξιόπιστος πελάτης
1 month ago
Ημερομηνία αγοράς: 09/05/2025
Nothing to add.
Awaiting payment for recent claim now into 6 weeks since submission!
Merchant Logo
Lesley
AXA Commercial Lines and Personal Intermediary
1 month ago
Thank you for your feedback. I have passed your comments to the relevant team who will be in touch in due course. Lesley - The Claims Team
Αξιόπιστος πελάτης
2 months ago
Ημερομηνία αγοράς: 26/04/2025
Claim resolved but timescale was inaccepteable
I had to make regular enquiries about the progress of my my claim. I had been robbed of over £10,000 worth of photographic equipment at gunpoint, and it took almost 4 weeks to resolve my claim. At...

Διαβάστε τα όλα
Merchant Logo
Kay
AXA Commercial Lines and Personal Intermediary
2 months ago
Thank you for your feedback. I have passed your comments to the relevant team who will be in touch in due course Kay - The Claims Team
Αξιόπιστος πελάτης
2 months ago
Ημερομηνία αγοράς: 12/04/2025
Excellent Service
First class. Informed at each step of the process, regular updates and complete clarity at all times.
Merchant Logo
Hannah
AXA Commercial Lines and Personal Intermediary
2 months ago
Thank you for taking the time to provide this feedback - this is greatly appreciated. Your comments will be passed to the relevant team. Kind regards, Hannah - The Claims Team
LK
Laurence Kimber
Milton Keynes
2 months ago
Ημερομηνία αγοράς: 11/04/2025
Τι είπε ο Laurence Kimber για AXA Commercial Lines and Personal Intermediary:
Pleasantly surprised by the efficiency of my claim processing
Very quick and efficient. The only comment I would make would be I had to call to get any update, no one called me to tell me my claim was progressing and had been valued etc.
Merchant Logo
Hannah
AXA Commercial Lines and Personal Intermediary
2 months ago
Thank you for taking the time to provide this feedback - this is greatly appreciated. Your comments will be passed to the relevant team. Kind regards, Hannah - The Claims Team
Αξιόπιστος πελάτης
2 months ago
Ημερομηνία αγοράς: 09/04/2025
30k claim. Less than 4k payout due to clauses from every excuse.
Very poor when making a genuine claim. Almost every option wasn't conviently covered. So had to go as four seperate claims under accidental Damage. There costs didn't even cover a quarter of...

Διαβάστε τα όλα
SF
Shelley Francis
2 months ago
Ημερομηνία αγοράς: 04/04/2025
Τι είπε ο Shelley Francis για AXA Commercial Lines and Personal Intermediary:
Customer service is good and work force very helpful
Merchant Logo
Hannah
AXA Commercial Lines and Personal Intermediary
2 months ago
Thank you for taking the time to provide this feedback - this is greatly appreciated. Your comments will be passed to the relevant team. Kind regards, Hannah - The Claims Team
GL
Glyn Hopkin Ltd
ROMFORD
2 months ago
Ημερομηνία αγοράς: 01/04/2025
Τι είπε ο Glyn Hopkin Ltd για AXA Commercial Lines and Personal Intermediary:
Professional, great friendly customer service .
I constantly have excellent service. They make my life at work much easier dealing with our insurance claims
Merchant Logo
Hannah
AXA Commercial Lines and Personal Intermediary
2 months ago
Thank you for taking the time to provide this feedback - this is greatly appreciated. Your comments will be passed to the relevant team. Kind regards, Hannah - The Claims Team
Αξιόπιστος πελάτης
3 months ago
Ημερομηνία αγοράς: 26/03/2025
Sorted with fast response
Merchant Logo
Hannah
AXA Commercial Lines and Personal Intermediary
2 months ago
Thank you for taking the time to provide this feedback - this is greatly appreciated. Your comments will be passed to the relevant team. Kind regards, Hannah - The Claims Team
Αξιόπιστος πελάτης
3 months ago
Ημερομηνία αγοράς: 21/03/2025
Good insurance company
The insurance company was very good it was Crawford's that were totally disorganised and every time I contacted them no one had any idea of what was going on
Merchant Logo
Hannah
AXA Commercial Lines and Personal Intermediary
2 months ago
Thank you for taking the time to provide this feedback - this is greatly appreciated. Your comments will be passed to the relevant team. Kind regards, Hannah - The Claims Team
Πληροφορίες για την εταιρεία AXA Commercial Lines and Personal Intermediary
AXA Insurance underwrites a wide range of general insurance products, mostly in the intermediated market, where we specialise in Personal and Commercial Lines. We also underwrite products for some of the UK's leading brands. AXA Commercial Lines and Personal Intermediary is part of AXA Insurance UK plc, which belongs to the AXA group of companies.
Διαβάστε τα όλα
47 Mark Lane, London, Greater London, EC3R7QQ, United Kingdom
Γιατί να εμπιστεύεστε τις αξιολογήσεις της Feefo;

Πληροφορίες για την εταιρεία AXA Commercial Lines and Personal Intermediary
AXA Insurance underwrites a wide range of general insurance products, mostly in the intermediated market, where we specialise in Personal and Commercial Lines. We also underwrite products for some of the UK's leading brands. AXA Commercial Lines and Personal Intermediary is part of AXA Insurance UK plc, which belongs to the AXA group of companies.