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AXA Commercial Lines and Personal Intermediary Κριτικές

Ονομαστική τιμή
Καλά
Εξυπηρέτηση
3.8
/5

5

4

3

2

1

42

9

2

6

14

73

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Εμφάνιση όλων των 4,728 κριτικών
Αξιόπιστος πελάτης
21 hours ago
Ημερομηνία αγοράς: 29/06/2025
Terrible customer service
Shocking. The people would reply once a week if I was lucky and only if I chased. Were purposefully unhelpful with their questions and answers. Everyone other than the first person I first raised...

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PS
Peter Sullivan
London
23 hours ago
Ημερομηνία αγοράς: 29/06/2025
Τι είπε ο Peter Sullivan για AXA Commercial Lines and Personal Intermediary:
Avoid AXA
Instant attempts to avoid paying a claim trying to use the excuse a camera is not insured if outside the home, where do they think people take photographs? Avoid like the plague and if they think...

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KF
Keshavji, Fatehali
Cheshire
6 days ago
Ημερομηνία αγοράς: 23/06/2025
Τι είπε ο Keshavji, Fatehali για AXA Commercial Lines and Personal Intermediary:
My tenant with a small business had burglary.
Good
EL
Ellie
17 days ago
Ημερομηνία αγοράς: 11/06/2025
Τι είπε ο Ellie για AXA Commercial Lines and Personal Intermediary:
Save yourself the pain and don't bother.
It was virtually impossible to get in touch with AXA. I escalated and made a complaint as I had to wait a ridiculously long time to get in touch with someone about my camera repair. They then decided...

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Αξιόπιστος πελάτης
28 days ago
Ημερομηνία αγοράς: 31/05/2025
AXA
Excellent quick and responsive
MI
Mike
Bilston
29 days ago
Ημερομηνία αγοράς: 31/05/2025
Τι είπε ο Mike για AXA Commercial Lines and Personal Intermediary:
Axa were excellent - their choice of repairer was a ripoff
Excellent service from insurer in the end .. first person I spoke to said it wasn’t covered only when I read the policy out did they say “oh yes sorry” !! We had a water leak in garden from...

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Lesley
AXA Commercial Lines and Personal Intermediary
28 days ago
Thank you for your feedback. I have passed your comments to the relevant team who will be in touch in due course. Lesley - The Claims Team
ML
Mr John Lewis
Hampshire
1 month ago
Ημερομηνία αγοράς: 23/05/2025
Τι είπε ο Mr John Lewis για AXA Commercial Lines and Personal Intermediary:
Fair
A fair all round service. Prepared to be flexable when needed, and when an incident occurs, quick settlement.
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Paul
AXA Commercial Lines and Personal Intermediary
1 month ago
Thank you for your feedback. I have passed your comments to the relevant team who will be in touch in due course. Paul - The Claims Team
RL
RR Commercial Autos Limited
Essex
1 month ago
Ημερομηνία αγοράς: 22/05/2025
Τι είπε ο RR Commercial Autos Limited για AXA Commercial Lines and Personal Intermediary:
Scam
Shocking, I will do anything to get out of paying, they will try all the tricks, the person that comes to interview treats you like your a criminal and it’s like a police interview, if you want to go...

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Paul
AXA Commercial Lines and Personal Intermediary
1 month ago
Thank you for your feedback. I have passed your comments to the relevant team who will be in touch in due course. Paul - The Claims Team
Αξιόπιστος πελάτης
1 month ago
Ημερομηνία αγοράς: 17/05/2025
Sorted quickly.
The first person I spoke to was not too sure of what to do, but the second person was very helpful and sorted thing straight away for me.
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Lesley
AXA Commercial Lines and Personal Intermediary
1 month ago
Thank you for your lovely feedback. I have passed your comments to the relevant handler and their manager Lesley - The Claims Team
Αξιόπιστος πελάτης
1 month ago
Ημερομηνία αγοράς: 03/05/2025
Poor claims handling
Very poor claims experience. Terrible communication, did not request all required information at outset, very slow to deal with info provided.
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Paul
AXA Commercial Lines and Personal Intermediary
1 month ago
Thank you for your feedback. I have passed your comments to the relevant team who will be in touch in due course. Paul - The Claims Team
Πληροφορίες για την εταιρεία AXA Commercial Lines and Personal Intermediary
AXA Insurance underwrites a wide range of general insurance products, mostly in the intermediated market, where we specialise in Personal and Commercial Lines. We also underwrite products for some of the UK's leading brands. AXA Commercial Lines and Personal Intermediary is part of AXA Insurance UK plc, which belongs to the AXA group of companies.
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47 Mark Lane, London, Greater London, EC3R7QQ, United Kingdom
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Πληροφορίες για την εταιρεία AXA Commercial Lines and Personal Intermediary
AXA Insurance underwrites a wide range of general insurance products, mostly in the intermediated market, where we specialise in Personal and Commercial Lines. We also underwrite products for some of the UK's leading brands. AXA Commercial Lines and Personal Intermediary is part of AXA Insurance UK plc, which belongs to the AXA group of companies.