We're really sorry to hear about the difficulties you've experienced. We completely understand how frustrating this must be, especially after trying to get things running smoothly over the past few weeks.
It sounds like there may be a few programming or scheduling settings that need adjusting, and our technical support team would be more than happy to assist you with this. They can guide you step-by-step to ensure the unit stays within bounds and returns to base correctly to self-charge as intended.
Please don’t hesitate to reach out to our support team directly on 0345 202 9679 — we’re here to help and want to make things right.
Thank you for your feedback, and again, we’re sorry this has been your experience so far.
