Very pleased with the product. The return has exceeded expectation to date by quite a margin and the communication and general service has been excellent throughout
Marketing
LendingCrowd
7 years ago
Thank you for your feedback! We are happy to hear that your experience so far is exceeding your expectation and hope that you continue to enjoy the site.
Comprehensive and easy to understand. Anytime I’ve phoned up with a query the response has been friendly, patient and well informed. All very reassuring.
Marketing
LendingCrowd
7 years ago
Thank you for your feedback! We are glad that you found the website informative and clear to understand. If you ever have any future feedback or suggestions for us, please don't hesitate to get in touch.
I would be quite happy to recommend Lending Crowd to my friends or family
Any queries were dealt with quickly and with minimum fuss
Marketing
LendingCrowd
7 years ago
Thank you for your feedback! If you wish to refer any friends or family, we have a 'Refer a Friend' promotion running until the end of the year whereby you can send a unique link to your referral and both earn £50 cashback (terms apply). You can see all full terms and conditions on our website. We further endeavour to respond to our investors queries as soon as possible.
I think the whole lending experience is very easy via the app or web-site. I especially like the secondary market and the ability to download your whole portfolio. The only reason I never gave it 5...
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Marketing
LendingCrowd
7 years ago
Thank you for your feedback! We are glad you enjoy using the secondary market - keep an eye out for the updates to our app coming soon! We have learned from each defaulted loan and continue to improve our credit process. We also continue to increase the information that we review as part of each loan assessment. We understand that a number of our investors enjoy using the self-select accounts and we have no plans to remove these options. Thank you for highlighting the error in the ''manage account'' section, we have passed this on to our tech team to investigate.
My wife and I are quite heavily involved with L.C. and we are quite happy with the services provided. My communications with a lady called Heather are most excellent. It would help if there was a...
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Marketing
LendingCrowd
7 years ago
Thank you for your review! We are glad that you and your wife are enjoying investing with us so far! We hope you both continue to have a positive experience with LendingCrowd and would always welcome any feedback. Thank you also for your kind words about your communications with us. Heather
Always good feedback to any questions. Good professional website..
Good service & I always get a prompt response from the customer service team.
The only point I could make on the downside is the lenders dont seem to get regular updates when borrowers are late in...
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Marketing
LendingCrowd
7 years ago
Thank you for your review and feedback! We are glad that you have found our communication efficient. Loan comments on late and defaulted loans are usually emailed to investors - please email investor@lendingcrowd.com with your details if you are not receiving these emails. We are currently reviewing the frequency of new loan comments to ensure that investors are kept up to date. Please note that in certain circumstances there may be information that cannot be made public and we may only receive infrequent updates. The recoveries process may be lengthened due to the involvement of third parties e.g., liquidators, courts.
Thank you for your review! We continually strive to ensure quick response times to customer queries. We are always looking to improve the products we offer to make them even more appealing to different types of investors.
Excellent range of accounts suited for both active and passive investors. Capital allocation time is excellent. Loan Repayment status super transparent. The best IFISA and P2P provider in the market...
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Marketing
LendingCrowd
7 years ago
Thank you for your review! We really appreciate such positive feedback and we hope you continue to enjoy investing with LendingCrowd.
LendingCrowd is specialist SME peer-to-peer lending platform offering investors passive and active investment products, both of which can be held within an ISA. The simple, transparent platform targets 6% returns. Capital at Risk.
Wir sammeln unabhängig Bewertungen im Namen der Unternehmen, die mit uns zusammenarbeiten. Unsere Plattform wendet sich nur an verifizierte Käufer, so dass Sie sicher sein können, dass Sie Bewertungen von echten Kunden lesen.
Nur Kunden mit Kaufnachweis können eine Feefo-Bewertung abgeben. Dies stellen wir sicher, indem wir uns direkt nach der Transaktion mit den Käufern in Verbindung setzen.
Wir überprüfen, ob die Bewertungen von echten Kunden stammen, indem wir sie mit einem Verkauf oder einer Transaktion abgleichen. Kunden werden erst dann aufgefordert, eine Bewertung abzugeben, wenn sie bei dem Unternehmen gekauft haben.
Wir überprüfen, ob die Bewertungen von echten Kunden stammen, indem wir sie mit einem Verkauf oder einer Transaktion abgleichen. Kunden werden erst dann aufgefordert, eine Bewertung abzugeben, wenn sie bei dem Unternehmen gekauft haben.
LendingCrowd is specialist SME peer-to-peer lending platform offering investors passive and active investment products, both of which can be held within an ISA. The simple, transparent platform targets 6% returns. Capital at Risk.
