Hello,
We appreciate you taking the time to let us know about your experience when purchasing from us.
I would like to apologise for the delay with the delivery, as this was a miscommunication mistake on our part.
We truly aim to get our orders out to customers as soon as possible – and we’re sorry this did not happen.
I’m really glad that we were able to help resolve this quickly once you made us aware of the delay, as we were then able to rectify the mistake and send this out to you the following day.
We appreciate your feedback and will review our systems to ensure this mistake doesn't happen in the future.
If we can be of help with anything else you can contact us on 01786 472850 or contact us sales@plasticpipeshop.co.uk
Kind regards,
Plastic Pipe Shop Ltd