I found the experience very bad as I am disabled and was relying on the post office to deliver on their stated time of delivery. Even though I paid extra for next day delivery of the stamps I bought,...
Læs flere
www.postofficeshop.co.uk
Post Office Shop
12 years ago
Good Afternoon Punam,
Thankyou for your feedback. Please accept my apologies regarding the delay in receiving your order.
In light of your feedback, I have arranged for your delivery costs to be refunded as we did not deliver within the agreed timescale.
Kind Regards,
Sally
Post Office Shop Customer Care Team
Sent me the somebody else's items. No reply from customer services at all. My items took ages to arrive. Waste of time buying from post office shop. Not recommended.
www.postofficeshop.co.uk
Post Office Shop
12 years ago
Good Afternoon Stephanie,
Thankyou for your comments. Firstly please accept my apologies over any inconvenience this may have caused.
From looking at your order, I cannot see that any missing items have been reported. Can you confirm you have received all of your order?
Kind Regards,
Sally
Post Office Shop Customer Care Team
Stamps not posted through the door but sent recorded delivery!!!! Crazy, the whole reason to order them online is because we work full time !!!!
www.postofficeshop.co.uk
Post Office Shop
12 years ago
Good Afternoon Alexandra,
Thankyou for you comments.
Please accept my apologies over any inconvenience this caused. I have forwarded your comments and order information to our carrier and requested that they investigate ways to prevent this happening going forward.
Kind Regards,
Sally
Post Office Shop Customer Care Team
Incorrect order received.
After a phone call I received a corrected order.
I suggest staff take more care selecting orders.
www.postofficeshop.co.uk
Post Office Shop
12 years ago
Good Afternoon Rosemary,
Thankyou for your comments. Please accept my apologies over any inconvenience caused by receiving an incorrect item in your order.
I can see that your order was corrected upon contacting our Customer Service team and I have forwarded your comments to our warehouse team and requested that they are more vigilant to prevent instances like these going forward.
Kind Regards,
Sally
Post Office Shop Customer Care Team
Produktanmeldelser
Købsdato: 05/12/2013
0
Del
Pålidelig kunde
Bekræftet af Feefo
12 years ago
Was fast delivery
Produktanmeldelser
Købsdato: 09/12/2013
0
Del
Pålidelig kunde
Bekræftet af Feefo
12 years ago
reasonably easy to find what I was looking for, and then to order them
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
