A problem with royal mail meant that orders was not being sent from royal mails end. But a replacement was soon sent and arrived quickly. Love it thanks. Great taste too.
Miri
Vapoholic
5 years ago
Hello,
Thank you so much for the review!
We massively appreciate how understanding you have been with the unexpected delivery issue! We are so glad we managed to get everything sorted out for you, and the replacement arrived quickly.
Package got lost in the post, but was dealt with extremely quickly! A replacement arrived in less than 24 hours from dispatch. Excellent customer service, would definitely order again!
Miri
Vapoholic
5 years ago
Hello Elliot,
Thank you so much for the lovely review!
We never expect orders to get lost in the post, so we hugely appreciate how understanding you were with this unexpected situation. We're so glad that your replacement arrived quickly, and that you loved your CBD too!
Produktanmeldelser
Miri
Vapoholic
5 years ago
Hi Elliot,
Thank you so much for the review. Some e-liquids can come through a lot sweeter than others! If you want any assistance finding your perfect flavour for your next purchase, please don't hesitate to contact us.
Make sure you deliver within a couple of days not received yet after 9 days
Miri
Vapoholic
5 years ago
Hello,
We are so sorry to hear that your order hasn't arrived! Please contact us at hello@vapoholic.co.uk so we can look into this for you.
Pålidelig kunde
5 years ago
Very happy with how quickly vapoholic resolved my problem and how quickly I received the replacement thankyou very much
Miri
Vapoholic
5 years ago
Hello,
Thank you so much for taking the time to update your review!
We really appreciate how understanding you were while we got a replacement for the lost order issued. Please don't hesitate to contact us if there is anything else we can do for you.
Well i haven't received my order which i placed on the 19th june. Wrote 2 time asking about it on email and has said message blocked.
Miri
Vapoholic
5 years ago
Hi James,
Thanks for the review, we are so sorry to hear that your order hasn't arrived. I can't find any emails from you regarding this, I have just reached out directly so we can get this sorted out for you! Please feel free to get back to us in your own time.
had a problem with delivery through royal mail but Vapoholic quick resolve of this delivery problem and customer support is brilliant and informative also helpful. Thank you again
Miri
Vapoholic
5 years ago
Hello Marie,
Thank you for taking the time to leave a review!
We never expect orders to get lost in the post, so we thank you for being so understanding while we sorted out a replacement. We pride ourselves on our customer service, so we are so glad we could provide this for you!
Please don't hesitate to get in contact if there is anything we can do to assist you in the future.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
