Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Utility Point Anmeldelser

https://www.utilitypoint.co.uk/

Utility Point is committed to creating long-term sustainable value for everyone we proudly serve.

Service

bedømmelseri det seneste år

Viser alle 302 anmeldelser

Trusted Customer

7 years ago

Hvad Trusted Customer sagde om Utility Point:

Communicated well so far. Transfer not yet completed.

Trusted Customer

Bingley West Yorkshire

7 years ago

Hvad Trusted Customer sagde om Utility Point:

just did their job well

Pålidelig kunde

7 years ago

Just signed up and they seem okay to me. Helpful and knowledgeable.

Trusted Customer

7 years ago

Hvad Trusted Customer sagde om Utility Point:

So far the service has been excellent with regular updates informing me how the switch is going and what stages have been completed.

Trusted Customer

7 years ago

Hvad Trusted Customer sagde om Utility Point:

Answer the phone. Call back when requested. Send passwords when they are requested. Don't bother with drivel about your mission.

India

Utility Point

7 years ago

Hi Ian, thank you for your comment. We're sorry that your experience with us so far has resulted in us receiving a 1* review and we would like to resolve this for you. If you would like us to call you to discuss any concerns and queries, please advise this and we will request this for you. Thank you, Utility Point.

Pålidelig kunde

7 years ago

Excellent customer service and straightforward process

Straightforward and easy process to switch my utility supply with this company... all followed up with speedy documentation in the post and online. The customer service staff and point of contact on...

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Trusted Customer

7 years ago

Hvad Trusted Customer sagde om Utility Point:

took a while to understand website

all went through easily. Getting tariff information could be easier

Trusted Customer

7 years ago

Hvad Trusted Customer sagde om Utility Point:

I have joined utility point about a week ago and I found their services excellent I phone them about a query about my tariff and they was very helpful to explain it to me and I did not have to wait...

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Pålidelig kunde

7 years ago

Sent 2 emails without reply once I set up my account. All I wanted was to change the DD date. Ended up having to call a week later as I still hadn't heard and still couldn't get thought to anyone. I...

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India

Utility Point

7 years ago

Hi there, thank you for your comment. We're sorry to hear this as this is not a good first encounter as you mention. We would like to advise that we have listened to our customers feedback and although the voicemail service proved popular with most customers, we understand this does not suit all. You will be able to call to speak to an adviser and now have the option to hold. Thank you, Utility Point.

Trusted Customer

7 years ago

Hvad Trusted Customer sagde om Utility Point:

Good

Good and easy to use

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