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Universal Fans Anmeldelser | Kundeservice Anmeldelser af {{merchantUrl}} | Feefo

Viser alle 1,993 anmeldelser

Pålidelig kunde

Bekræftet af Feefo

1 year ago

The returns policy is terrible.

The return policy is terrible. The product did not work and they send me long-winded explinations almost cirtainly made up by chat GPT. I purchesed a replacment product from another company which...

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Vanessa

Universal Fans

1 year ago

Thank you for your feedback We’re sorry to hear that you were not happy with our service. There are several factors which can affect a fan's ability to remove steam from a bathroom, from the size of the room, to the temperature/length of the shower taken. When we are contacted before purchase (The sales team is available via chat, phones, and email during business hours), we are happy to assist with locating a fan which may be suitable for your bathroom. However, once the fan is installed, we cannot accept the return as outlined on our website, since the unit is no longer saleable. We can see that the customer service team was able to assist by providing a special discount on a large fan. We hope that this new unit is working well for you.

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Vanessa

Universal Fans

1 year ago

Thank you for reaching out The Luna Pro is a highly popular fan, and we have sold hundreds throughout the years. This unit is often great for smaller bathrooms, and we have received a lot of great feedback. However, it is hard to compare this with an old unit which has been installed for a number of years. Until recently, fans were often installed without checking the amount of air changes they would provide. This led to fans that were overpowered being installed, as it is generally believed that ‘more is better’, which is not always the case. If this is what happened in your situation, a fan that provides 15-25 air changes an hour (which is what we normally look at) would not be as quick at removing steam as a fan that provides 40 air changes an hour.

Købsdato: 24/06/2025

Pålidelig kunde

Bekræftet af Feefo

1 year ago

Love the low noise

The showroom guys were very friendly and openly giving of advice.

Produktanmeldelser

Købsdato: 12/06/2025

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Bekræftet af Feefo

1 year ago

Produktanmeldelser

Købsdato: 17/06/2025

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Bekræftet af Feefo

1 year ago

Produktanmeldelser

Købsdato: 17/06/2025

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Bekræftet af Feefo

1 year ago

Happy Customer

good communication with updates and tracking info-very professional.

Købsdato: 12/06/2025

John

Bekræftet af Feefo

Kempsey

1 year ago

Hvad John sagde om Universal Fans:

Quality product, good price.

Good website, easy to use, good communication and professional invoice, great for an installer who needs an accurate invoice for the customer.

Produktanmeldelser

Købsdato: 06/06/2025

Robert Y

Bekræftet af Feefo

Bundaberg

1 year ago

Hvad Robert Y sagde om Universal Fans:

Well worth it

Great service. All the information up front.

Produktanmeldelser

Købsdato: 22/05/2025

Pålidelig kunde

Bekræftet af Feefo

1 year ago

Led extractor fan, two thumbs up

Service - excellent, stock was quickly despatched, and well packaged,

Produktanmeldelser

Købsdato: 12/05/2025

Pålidelig kunde

Bekræftet af Feefo

1 year ago

Quite good. Delivery a little slow however people I communicated with were helpful

Produktanmeldelser

Købsdato: 09/05/2025

Pålidelig kunde

Bekræftet af Feefo

1 year ago

I’ll purchased this product online. Universal Fans had a good selection and I found one that would fit quite well into the space where my old fan/light was. The installer did a great job which took...

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Produktanmeldelser

Købsdato: 30/04/2025

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Hvordan indsamles Feefo-anmeldelser?

Hvem kan skrive en Feefo-anmeldelse?

Hvordan verificerer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?