Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Anmeldelser af The Insurance Emporium

Viser alle 6,925 anmeldelser

Pålidelig kunde

7 years ago

Very helpful

I have three pets so individual needs to be met. The man I spoke to was very patient. Professional and friendly.

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

It's lovely to hear your appreciation.

Welcome to The Insurance Emporium!

Trusted Customer

7 years ago

Hvad Trusted Customer sagde om The Insurance Emporium:

Not worth it

Pay out are very low, £43 for a £350 vet bill, they take so many admin fees to process your claim not including excess fees. Not worth paying for.

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

We can assure you that we don't charge any admin fees for settling claims; there are certain limitations to cover however, these are not uncommon within the industry.

Best wishes

Trusted Customer

Exeter

7 years ago

Hvad Trusted Customer sagde om The Insurance Emporium:

Thoroughly recommend.

The website was easy to navigate and all the questions succinct. The extras available were really good and I have never been offered any of them before. The cover is excellent. I now have my pet...

Læs flere

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

It is fantastic to hear your thoughts.

Welcome to The Insurance Emporium!

Pålidelig kunde

7 years ago

Quick, efficient, patient, friendly, knowledgeable.

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

It's wonderful to hear your appreciation.

Welcome to The Insurance Emporium!

Pålidelig kunde

7 years ago

Very polite and friendly and efficient service

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

It's wonderful to hear your comments.

Welcome to The Insurance Emporium!

Trusted Customer

7 years ago

Hvad Trusted Customer sagde om The Insurance Emporium:

Excellent customer services

Excellent customer experience, easy to communicate with

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

It's lovely to hear your appreciation.

Welcome to The Insurance Emporium!

Trusted Customer

7 years ago

Hvad Trusted Customer sagde om The Insurance Emporium:

Easy to set up and purchase policies, very good cover included in affordable price

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

Welcome to The Insurance Emporium!

Trusted Customer

7 years ago

Hvad Trusted Customer sagde om The Insurance Emporium:

Easy to set up and purchase policies, very good cover included in affordable price

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

It's lovely to hear your appreciation.

Welcome to The Insurance Emporium!

Trusted Customer

7 years ago

Hvad Trusted Customer sagde om The Insurance Emporium:

Poor communication

I bought on line and put the payment details in, then I had an email to say I had to ring to prove I was the account holder and that I wouldn't have cover until this was done. I tried ringing a...

Læs flere

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

We're sorry to hear this hasn't been straight forward for you, however, we need to ensure the policy holder is the person paying for the policy.

We can see no records of any calls or emails from you in regards to this policy; your horse will be covered as intended but it is imperative you call us on 03300 244 005.

We look forward to hearing from you.

Trusted Customer

7 years ago

Hvad Trusted Customer sagde om The Insurance Emporium:

Good customer service

I use this company for my dog insurance and because I was very satisfied with their service I decided to insure my horse with them. I did encounter one problem whereby it was not made clear to me...

Læs flere

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

It's wonderful to hear your appreciation.

Welcome to The Insurance Emporium!

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Feefo Trusted Service Awards

Vores uafhængige priser anerkender de bedste mærker inden for kundeservice. Vinderne findes ud fra de bedømmelser, de får fra deres kunder.

Hvad er Trusted Service Awards?

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The Insurance Emporium Anmeldelser

Hvordan indsamles Feefo-anmeldelser?

Hvem kan skrive en Feefo-anmeldelse?

Hvordan verificerer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?