Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Anmeldelser af The Insurance Emporium

Viser alle 6,925 anmeldelser

Pålidelig kunde

7 years ago

Good customer service

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

It's lovely to hear your appreciation.

Welcome to The Insurance Emporium!

Trusted Customer

7 years ago

Hvad Trusted Customer sagde om The Insurance Emporium:

Impressive customer service

I noticed my my pets date of birth was incorrect, not sure who’s fault it was . I phoned Emporium immediately, spoke to a very nice man . I answered some security questions, give the amended DOB was...

Læs flere

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

It's lovely to hear your appreciation towards our staff and the service afforded to you.

Welcome to The Insurance Emporium!

Trusted Customer

newcastle upon tyne

7 years ago

Hvad Trusted Customer sagde om The Insurance Emporium:

Straight forward. Answered our questions about policy and explained clearly.

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

It's wonderful to hear your appreciation.

Welcome to The Insurance Emporium!

Pålidelig kunde

7 years ago

No reply when I phoned despite waiting a long time. No response to my email.

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

We're sorry to hear about this; we have been very busy on the phones recently.

We've searched our archive emails and cant see an correspondence from you, however, if you have any queries, please forward them to hello@emporium.co.uk and a member of the team will get back to you.

Best wishes

Pålidelig kunde

7 years ago

Helpful, friendly service. Clear information

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

It's lovely to hear your appreciation.

Welcome to The Insurance Emporium!

Trusted Customer

7 years ago

Hvad Trusted Customer sagde om The Insurance Emporium:

Very easy & straight forward to deal with. Insured my mobile home in a matter of minutes

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

It's fantastic to hear your thoughts.

Welcome to The Insurance Emporium!

Pålidelig kunde

7 years ago

very easy to set up insurance policy for my new horse

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

It's lovely to hear your appreciation.

Welcome to The Insurance Emporium!

Trusted Customer

7 years ago

Hvad Trusted Customer sagde om The Insurance Emporium:

Disappointing from an existing customer

As I was aware that your sister company, Pet Insurance, had changed the value of the policy excess on their pet insurance, I wanted to check if you had adopted the same procedure since I last...

Læs flere

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

We're sorry to hear of your disappointment; all our staff are competently trained and have the knowledge to assist with any cover level queries, however, nobody would be able to tell you what the policy rates would be in the future, until an annual review has been performed.

In any event, we're glad you got sorted with the cover you need.

Welcome to The Insurance Emporium!

Pålidelig kunde

7 years ago

Good cleat information

Easy online service

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

It's wonderful to hear your appreciation.

Welcome to The Insurance Emporium!

Pålidelig kunde

7 years ago

N/A

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

Welcome to The Insurance Emporium!

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Vores uafhængige priser anerkender de bedste mærker inden for kundeservice. Vinderne findes ud fra de bedømmelser, de får fra deres kunder.

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The Insurance Emporium Anmeldelser

Hvordan indsamles Feefo-anmeldelser?

Hvem kan skrive en Feefo-anmeldelse?

Hvordan verificerer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?