Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

SPCA Pet Insurance Anmeldelser | Kundeservice Anmeldelser af {{merchantUrl}} | Feefo

NP

Nadia Pitman

Bekræftet af Feefo

3 years ago

Hvad Nadia Pitman sagde om SPCA Pet Insurance:

Friendly customer service

Good follow up off the back of my enquiry online. Friendly staff and answered most of the questions I had.

CX

SPCA Pet Insurance

3 years ago

Hi Nadia, It is always a pleasure to hear of the friendly service that our pet parents receive when speaking with our team members and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Produktanmeldelser

Købsdato: 17/04/2023

0

Pålidelig kunde

Bekræftet af Feefo

3 years ago

SPCA contacted me following an internet enquiry. The call took longer than expected as I had to gonover the same information several times both on the phone and online.

CX

SPCA Pet Insurance

3 years ago

Hi there, Thank you for taking the time to share your review with us and we are sorry for any inconvenience caused during your recent experience. We appreciate you sharing your feedback with us and have passed this on to the relevant team to review. Please don't hesitate to reach out if you require any further assistance in the future. Kind regards, Alisa

Produktanmeldelser

Købsdato: 17/04/2023

0

CS

Carol Seay

Bekræftet af Feefo

3 years ago

Hvad Carol Seay sagde om SPCA Pet Insurance:

Fabulous phone service for joining.

I used the 0800 number and spoke with a lovely woman who was in Sydney. She was extremely clear in her delivery of information, didn't try to sway my decision and was very pleasant.

CX

SPCA Pet Insurance

3 years ago

Hi Carol, It is always a pleasure to hear of the service that our pet parents receive when speaking with our team members and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it and have passed your kind words on to our team member on your behalf. Kind regards, Alisa

Produktanmeldelser

Købsdato: 11/04/2023

0

Pålidelig kunde

Bekræftet af Feefo

3 years ago

Very fast and easy to apply online, reasonably priced and covers what I need for my furry friend

CX

SPCA Pet Insurance

3 years ago

Hi there, Our team is happy to hear that we have been able to provide you with affordable cover for your furry friend and that setting up your policy was made easy through our user-friendly online portal. Thank you for taking the time out of your day to let us know about your experience, we really appreciate it. Kind regards, Alisa

Produktanmeldelser

Købsdato: 14/04/2023

0

Pålidelig kunde

Bekræftet af Feefo

3 years ago

Great customer service

Insurance plans were explained thoroughly by the representative.

CX

SPCA Pet Insurance

3 years ago

Hi there, We are happy to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Produktanmeldelser

Købsdato: 12/04/2023

0

Pålidelig kunde

Bekræftet af Feefo

3 years ago

Very friendly, helpful and clear on what he was selling me. He was great to chat with, and accommodating to when I could talk (rung back at a time that worked for me) and even when I went to a dead...

Læs flere

CX

SPCA Pet Insurance

3 years ago

Hi there, It is a pleasure to hear of the service that you received when speaking with our team member and that we have been able to provide you with suitable cover for your pets' needs. Thank you for taking the time out of your day to let us know about your experience, we really appreciate it. Kind regards, Alisa

Produktanmeldelser

Købsdato: 27/03/2023

0

KE

Katherine Edwards

Bekræftet af Feefo

Otakeho, Hawera, Taranaki

3 years ago

Hvad Katherine Edwards sagde om SPCA Pet Insurance:

I really enjoyed the spca format, once it was fully explained with examples

Awesum, he explained the process with a example & it was a little easier 2 understand the policies.

CX

SPCA Pet Insurance

3 years ago

Hi Katherine, We are so pleased to hear of your positive experience when setting up your policy and of the service that you received when speaking with our team member. Thank you for sharing your review with us and for choosing SPCA Pet Insurance. Kind regards, Alisa

Produktanmeldelser

Købsdato: 05/04/2023

1

Pålidelig kunde

Bekræftet af Feefo

3 years ago

The website was clear and concise on instructions and being informative. The follow up phone calls in regards to policies, etc., were thorough with explanation.

CX

SPCA Pet Insurance

3 years ago

Hi there, We are happy to hear that arranging your quote online was made easy through our user-friendly online portal and of the service that you received during the follow up call with one of our team members. Thank you for taking the time to let us know about your experience, we really appreciate it. Kind regards, Alisa

Produktanmeldelser

Købsdato: 04/04/2023

0

Pålidelig kunde

Bekræftet af Feefo

3 years ago

Great customer service

The call centre was very efficient at doing their job. The service representative was friendly, spoke very clearly making sure that I had good understanding around their different policies making the...

Læs flere

CX

SPCA Pet Insurance

3 years ago

Hi there, It is such a pleasure to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Produktanmeldelser

Købsdato: 28/03/2023

0

Pålidelig kunde

Bekræftet af Feefo

3 years ago

Awesome service

CX

SPCA Pet Insurance

3 years ago

Hi there, We are happy to hear of the awesome service that you received when speaking with our team member. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Købsdato: 29/03/2023

0

SPCA Pet Insurance Anmeldelser

SPCA Pet InsuranceFlere anmeldelser af dette produkt (755)Se produktwebstedetPrice seems fair for cover provided. I would have liked an option for a $500 excess vs $1000 excess on the works cover but went for the big stuff.

SPCA Pet InsuranceFlere anmeldelser af dette produkt (755)Se produktwebstedetOffers good coverage for pets

SPCA Pet InsuranceFlere anmeldelser af dette produkt (755)Se produktwebstedetToo early to tell. The proof will be in when I need to make a claim and hopefully that won't need to happen.

SPCA Pet InsuranceFlere anmeldelser af dette produkt (755)Se produktwebstedetCovers all I need for my pet, and comparable to other companies

SPCA Pet InsuranceFlere anmeldelser af dette produkt (755)Se produktwebstedetIf there is a customised plan option to make it work within the budget

SPCA Pet InsuranceFlere anmeldelser af dette produkt (755)Se produktwebstedetInsurance cover sounds great! Wish we knew about this for our first dog, such a great idea with the cost of vet bills!

SPCA Pet InsuranceFlere anmeldelser af dette produkt (755)Se produktwebstedetMy pets r worth the insurance & the gentleman( 4got his name) were very helpful throughout the process.

SPCA Pet InsuranceFlere anmeldelser af dette produkt (755)Se produktwebstedetThe policy was clear and easy to read. The price is affordable and flexible.

SPCA Pet InsuranceFlere anmeldelser af dette produkt (755)Se produktwebstedetGreat plan for my dog and circumstances. Other insurance companies don't insure dogs over the age of 7.

Hvordan indsamles Feefo-anmeldelser?

Hvem kan skrive en Feefo-anmeldelse?

Hvordan verificerer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?