Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

SPCA Pet Insurance Anmeldelser | Kundeservice Anmeldelser af {{merchantUrl}} | Feefo

OV

Odette Viljoen

Bekræftet af Feefo

Auckland

2 years ago

Hvad Odette Viljoen sagde om SPCA Pet Insurance:

Excellent service

It was lovely to deal with your consultant. Everything was explained in a very clear and professional manner. Thank you, you made choosing the right pet insurance easy

CX

SPCA Pet Insurance

2 years ago

Hi Odette, It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Produktanmeldelser

Købsdato: 27/06/2024

0

Pålidelig kunde

Bekræftet af Feefo

2 years ago

Too lengthy

As I already said, the telephone conversation took far too long. All that was required was for me to read the terms and conditions, indicating that I had done so.

CX

SPCA Pet Insurance

2 years ago

Hi there, Thank you for sharing your review with us, we appreciate the feedback you have provided. We strive to ensure that all our customers receive the best customer service experience and we take all customer feedback on board in order to improve our processes. We have passed along your feedback to our team, if you have any questions about your policy, please do not hesitate to reach out. Kind regards, Scott

Produktanmeldelser

CX

SPCA Pet Insurance

2 years ago

Hi there, Thank you for sharing your review with us, we appreciate the feedback you have provided. We strive to ensure that all our customers receive the best customer service experience and we take all customer feedback on board in order to improve our processes. We have passed along your feedback to our team, if you have any questions about your policy, please do not hesitate to reach out. Kind regards, Scott

Købsdato: 25/06/2024

0

Pålidelig kunde

Bekræftet af Feefo

2 years ago

Our Dog is well taken care of. thanks for your continuous assistanve

Excellent, answered all my queries and sorted the same in a very timely manner thank you.

CX

SPCA Pet Insurance

2 years ago

Hi there, It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott

Produktanmeldelser

Købsdato: 20/06/2024

0

Pålidelig kunde

Bekræftet af Feefo

2 years ago

GREAT ASSISTANCE

ASSISTANCE GIVEN WAS GREAT! AFTER FRUSTRATING TIME TRYING TO EMAIL APPLICATION. WOULD RECOMMEND TO FRIENDS AND FAMILY YOUR INSURANCE SERVICE.

CX

SPCA Pet Insurance

2 years ago

Hi there, We are pleased to hear of the service that you received when speaking with our team member and that we have been able to assist you with your insurance needs, however, we apologise for any frustrations caused and appreciate you sharing your feedback with us. Kind regards, Alisa

Produktanmeldelser

Købsdato: 17/06/2024

0

Pålidelig kunde

Bekræftet af Feefo

2 years ago

Excellent Customer Service

Fantastic service provided the consultant who called to finalise my policy with me!

CX

SPCA Pet Insurance

2 years ago

Hi there, We are happy to hear of the great service that you received when speaking with our team member. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott

Produktanmeldelser

Købsdato: 16/06/2024

0

Pålidelig kunde

Bekræftet af Feefo

2 years ago

Very Excellent & helpful.

Excellent

CX

SPCA Pet Insurance

2 years ago

Hi there, We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us. Kind regards, Alisa

Produktanmeldelser

Købsdato: 13/06/2024

0

SC

Serena Cattellini

Bekræftet af Feefo

2 years ago

Hvad Serena Cattellini sagde om SPCA Pet Insurance:

Easy to understand and timely contact

CX

SPCA Pet Insurance

2 years ago

Hi Serena, We are happy to hear of the great service that you received when speaking with our team member. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott

Produktanmeldelser

Købsdato: 12/06/2024

0

Pålidelig kunde

Bekræftet af Feefo

2 years ago

Friendly service

Was great, it can be really tricky to know what to look for in pet insurance, and having a follow up phone call booked where I could get more information and ask questions was really helpful.

CX

SPCA Pet Insurance

2 years ago

Hi there, We are pleased to hear that we have been able to assist you in finding suitable cover for your pet and of the service that you received when speaking with our friendly team member. Thank you for taking the time to share your experience with us, we really appreciate it. Kind regards, Alisa

Produktanmeldelser

Købsdato: 05/06/2024

0

Pålidelig kunde

Bekræftet af Feefo

2 years ago

Kitten Insuracne

All done online.

CX

SPCA Pet Insurance

2 years ago

Hi there, We are pleased to hear that arranging your cover has been made easy through our user-friendly online portal and we appreciate you taking the time to let us know about your experience. Kind regards, Alisa

Produktanmeldelser

Købsdato: 31/05/2024

0

BR

Becci Renault

Bekræftet af Feefo

2 years ago

Hvad Becci Renault sagde om SPCA Pet Insurance:

Very easy and efficient. Thanks

CX

SPCA Pet Insurance

2 years ago

Hi Becci, It is a pleasure to hear about your satisfaction. Thank you for taking the time in sharing your review, we really appreciate it. Kind regards, Scott

Produktanmeldelser

Købsdato: 24/05/2024

0

SPCA Pet Insurance Anmeldelser

SPCA Pet InsuranceFlere anmeldelser af dette produkt (755)Se produktwebstedetIt was lovely to deal with your consultant. Everything was explained in a very clear and professional manner. Thank you, you made choosing the right pet insurance easy

SPCA Pet InsuranceFlere anmeldelser af dette produkt (755)Se produktwebstedetI filled in the online form and an SPCA rep called me. That call lasted FAR too long! It went on and on and on........ The young lad, while otherwise polite, insisted on telling me my cat was not...Læs flere

SPCA Pet InsuranceFlere anmeldelser af dette produkt (755)Se produktwebstedetAll my queries were well answered and made me feel assured that we are in good hands , very good staff , very understanding and ready to assist.

SPCA Pet InsuranceFlere anmeldelser af dette produkt (755)Se produktwebstedetHad problem trying to contact email address ****************** had to call and ask for assistance to send required documents. person i contacted was very helpful after a frustrating time trying to...Læs flere

SPCA Pet InsuranceFlere anmeldelser af dette produkt (755)Se produktwebstedetThe man who called me to finalise my policy was fantastic, great customer service, explained everything fully and checked I understood. As a manager of a sales and service team in general insurance I...Læs flere

SPCA Pet InsuranceFlere anmeldelser af dette produkt (755)Se produktwebstedetIt was great excellent help and friendly thank you so much.

SPCA Pet InsuranceFlere anmeldelser af dette produkt (755)Se produktwebstedet

SPCA Pet InsuranceFlere anmeldelser af dette produkt (755)Se produktwebstedetI purchased this policy because some of the premium amount goes back into SPCA to help support other animals. So not only is my dog protected, but it helps other dogs all around the country.

SPCA Pet InsuranceFlere anmeldelser af dette produkt (755)Se produktwebstedetShopped online and seemed to be the best value. It's for a 6 month old kitten. Plus it supports the SPCA which is where she came from.

SPCA Pet InsuranceFlere anmeldelser af dette produkt (755)Se produktwebstedetThanks for your help Scott.

Hvordan indsamles Feefo-anmeldelser?

Hvem kan skrive en Feefo-anmeldelse?

Hvordan verificerer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?