Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Anmeldelser af smei

Viser alle 2,568 anmeldelser

Pålidelig kunde

Bekræftet af Feefo

6 years ago

The worst ever experience

With Excuses the Covid-10 the worst ever experience!!!

Lauren Charlesworth

smei

6 years ago

Thank you for your response, I can see a complaint was already registered in relation to this and we have responded accordingly. Should you have any further queries, please do not hesitate to get in touch on 0330 134 4602. Kind Regards, Lauren Charlesworth SME Insurance Services

Købsdato: 18/08/2020

Trusted Customer

Bekræftet af Feefo

6 years ago

Hvad Trusted Customer sagde om smei:

really messed up my insurance cover please go through the recorded phone ca

by doing as they promised listen to the recorded phone calls still waiting for my policy documents as stated in the post.will be looking at different insurance brookers next time was forced through...

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Lauren Charlesworth

smei

6 years ago

Thank you for your feedback, I can see due to a change in circumstances a different policy was required and cover was arranged on this basis. Unfortunately as we are not currently office based we are unable to post any documents, however I can seethat these were emailed to you on the 11th and 13th of August. I have sent another copy by email for you today and these should be received soon. Should you have any further queries, or wish to discuss this matter further, please do not hesitate in touch on 0330 134 4602. Kind Regards, Lauren Charlesworth SME Insurance Services

Købsdato: 11/08/2020

Trusted Customer

Bekræftet af Feefo

Rye

6 years ago

Hvad Trusted Customer sagde om smei:

Have not got back to me

Get back to customer

Adam Pickering

smei

6 years ago

Thank you for responding. We very much appreciate your feedback. We are sorry if our service has not met your expectations on this occasion and we will contact you to discuss this further. Adam Pickering Senior Customer Services Advisor

Købsdato: 12/08/2020

Trusted Customer

Bekræftet af Feefo

North Yorkshire

6 years ago

Hvad Trusted Customer sagde om smei:

Advisor didn't appear knowledgeable

Renewal of buildings and contents policy with no changes from the previous year took a number of phone calls with seemingly minor queries from the advisor. He struggled to understand many of the...

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Adam Pickering

smei

6 years ago

Thank you for responding. We very much appreciate your feedback. We are sorry if our service has not met your expectations on this occasion. This will be investigated internally. Should you wish to discuss this further, please do not hesitate to contact us on 0330 134 4602. Adam Pickering Senior Customer Services Advisor

Købsdato: 30/08/2020

Trusted Customer

Bekræftet af Feefo

6 years ago

Hvad Trusted Customer sagde om smei:

Good generally I was you for many year

Adam Pickering

smei

6 years ago

Thank you for your feedback. Our advisor has now been in contact to discuss the matter. Please do not hesitate to contact us should you require any further assistance.

Købsdato: 25/08/2020

Trusted Customer

Bekræftet af Feefo

6 years ago

Hvad Trusted Customer sagde om smei:

excellent service from SMEI

Købsdato: 01/08/2020

Trusted Customer

Bekræftet af Feefo

6 years ago

Hvad Trusted Customer sagde om smei:

VERY GOOD SERVICE AND HAVE BEEN USING THEM MANY YEARS.

Købsdato: 03/07/2020

Pålidelig kunde

Bekræftet af Feefo

6 years ago

Not everyone has a computer. , postal mail would of been a help

Købsdato: 26/07/2020

Trusted Customer

Bekræftet af Feefo

6 years ago

Hvad Trusted Customer sagde om smei:

Excellent Customer Service.

Used them for years now and never had a problem with them. It's them that's had the problem with me. They ring me numerous times, to come up with the best renewal price, but if I'm in with a client...

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Købsdato: 19/07/2020

Trusted Customer

Bekræftet af Feefo

6 years ago