Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Anmeldelser af smei

Viser alle 2,568 anmeldelser

Pålidelig kunde

Bekræftet af Feefo

5 years ago

Very courteous and helpful . Very punctual in making appointments to consult. One possible area to improve would be forwarding of documents / receipts . We still don t seem to have received them.

Købsdato: 17/09/2020

Trusted Customer

Bekræftet af Feefo

5 years ago

Hvad Trusted Customer sagde om smei:

Awful! Do not touch!

Renewed an existing policy that was due without our consent and when we tried to contact to amend or cancel we could not contact anyone. Must have phoned 20 times with no luck and they still managed...

Læs flere

Adam Pickering

smei

5 years ago

Thank you for your valued feedback, which is very much appreciated. Our Executive has now been in contact to discuss the matter and we hope this is now resolved to your satisfaction. However, please do not hesitate to contact us on 0333 134 4602 should you require any further assistance. Kind regards, Adam Pickering SME Insurance Services

Trusted Customer

5 years ago

Yes it has been resolved as all the policies we once had with you have been cancelled!

Købsdato: 21/09/2020

Pålidelig kunde

Bekræftet af Feefo

5 years ago

Very good and reasonable price.

Købsdato: 15/09/2020

Pålidelig kunde

Bekræftet af Feefo

5 years ago

excellent service

sorted my renewal without any hassle

Købsdato: 07/09/2020

Trusted Customer

Bekræftet af Feefo

5 years ago

Hvad Trusted Customer sagde om smei:

Service after taking the policy is not good. I have ask them to send me the split payment for my commercial tenant and resident tenant before I took the policy. They told me they will send a letter...

Læs flere

Lauren Charlesworth

smei

5 years ago

Thank you for your feedback, I have arranged for my colleague to contact you and obtain further information to allow us to get the building split sent to you. Should you have any further queries, please do not hesitate to get in touch on 0330 134 4602. Kind Regards, Lauren Charlesworth SME Insurance Services

Købsdato: 16/09/2020

Trusted Customer

Bekræftet af Feefo

5 years ago

Hvad Trusted Customer sagde om smei:

Quick ressonably priced, they know exactly what my needs are and arange it promtly

Købsdato: 09/09/2020

Trusted Customer

Bekræftet af Feefo

5 years ago

Hvad Trusted Customer sagde om smei:

Communication problem.

Working from home needs an efficient answering machine, even if it only says "ring later". To get no answer is off-putting.

Købsdato: 17/09/2020

Trusted Customer

Bekræftet af Feefo

Wandsworth London

5 years ago

Hvad Trusted Customer sagde om smei:

Have received documents yet nearly 2 weeks after purchasing

Lauren Charlesworth

smei

5 years ago

Thank you for your response I can confirm a further copy of the documentation has been sent to you by email this morning. Should you have any further queries, please do not hesitate to get in touch on 0330 134 4602. Kind Regards, Lauren Charlesworth SME Insurance Services

Købsdato: 29/09/2020

Pålidelig kunde

Bekræftet af Feefo

5 years ago

Very helpful

Good experienced

Købsdato: 02/09/2020

Trusted Customer

Bekræftet af Feefo

5 years ago

Hvad Trusted Customer sagde om smei:

Annoyed

Sending out a renewal notice without the full details to pay you is really annoying.A total waste of my time.Sme on the paperwork but that’s not the name a baca transfer has to use.Please sort asap

Lauren Charlesworth

smei

5 years ago

Thank you for your feedback, the renewal notice is to notify you of the renewal date and will not contain any quotation details, however I can see the renewal quote was emailed to you on 23rd September. SME Insurance Services is part of the Jelf Group and this is detailed on the footer of all our correspondence, my colleague has forwarded an invoice by email yesterday however should you wish to discuss this further please so not hesitate to get in touch on 0330 134 4602. Kind Regards,Lauren Charlesworth SME Insurance Services

Købsdato: 28/09/2020