All worked very well, the ShuttleDirect driver was already waiting for us with a name tag when we came from our flight to the arrivals hall at Naples airport. The driver was very helpful getting our...
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Købsdato: 14/04/2025
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Lars Granholm
Bekræftet af Feefo
Saxdalen Sverige
1 year ago
Hvad Lars Granholm sagde om Shuttle Direct United Kingdom:
The journey was fine, except the driver - confident that we had arrived - dropped me a long way from my apartment, assuring me it was the right place. I was in a strange town and had no idea which...
Shuttle direct abandoned me in BCN, I was in the arrivals hall within approximately 30 minutes of the plane landing. The driver did not wait the hour as outlined in the company policy. Support...
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Customer Services
Shuttle Direct United Kingdom
1 year ago
Thank you for your feedback, and please accept our sincere apologies for the inconvenience you've experienced. We understand how frustrating this must be and truly appreciate your patience.
Please rest assured that we are actively addressing this matter with our service supplier. We’ve already reached out to them and are currently awaiting their response. As soon as we receive an update, we will get back to you immediately.
Thank you again for bringing this to our attention, and we’re committed to resolving it as quickly as possible.
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