1st class service, from booking. Plenty of Information provided and excellent service. Very affordable service.
Very helpful staff both at the airport and on the coach. Would definitely use again.
Købsdato: 17/08/2025
0
Del
Pålidelig kunde
Bekræftet af Feefo
1 year ago
It just wasn't excellent because we had to wait for the return shuttle.
Very good service! If the flight is delayed, they call you and organize immediately another date for picking up. Would travel with them again!
Købsdato: 07/08/2025
0
Del
MP
Marie-Louise Pakleppa
Bekræftet af Feefo
1 year ago
Hvad Marie-Louise Pakleppa sagde om Shuttle Direct United Kingdom:
At our Return the wrong adress was given we had to Walk 1.5 km at 35 degrees and eventually nobidy arrived and the lady on the phone told us it’s our fault. Additionally we had to pay 50€ for a taxi...
Læs flere
Customer Services
Shuttle Direct United Kingdom
1 year ago
We are truly sorry to hear about the difficulties you experienced during your return, and we sincerely apologize for the inconvenience and frustration this caused.
We understand how upsetting it must have been to be given the wrong address, walk in extreme heat, and then still not receive the assistance you were expecting. Having to pay extra for a taxi in order to catch your flight is certainly not the level of service we want any of our customers to face.
Please be assured that we are currently looking into this matter in detail with our service supplier to understand exactly what went wrong and to ensure this does not happen again.
Thank you for bringing this to our attention. We value your feedback and will update you as soon as we have further information.
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