Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Anmeldelser af Shield Total Insurance

MB

Mr R Burns

Bekræftet af Feefo

5 years ago

Hvad Mr R Burns sagde om Shield Total Insurance:

Excellent service all round.

Excellent service and very reasonable premium rates. No complaints at all.

Produktanmeldelser

Købsdato: 09/02/2021

0

Pålidelig kunde

Bekræftet af Feefo

5 years ago

I did not get my documents emailed after paying for my insurance. I had to call back to request them and it took several days before I received them.

Sarah

Shield Total Insurance

5 years ago

We're sorry that there was a delay in you receiving the documents. We understand that there are some Royal Mail delays being reported in some areas of the country, so this may be to blame.

Pålidelig kunde

5 years ago

I did not get my documents sent by royal mail. I asked for them to be sent by email

Produktanmeldelser

Købsdato: 19/02/2021

0

Pålidelig kunde

Bekræftet af Feefo

5 years ago

Quick and easy

Online. Quick and easy.

Produktanmeldelser

Købsdato: 21/02/2021

0

Pålidelig kunde

Bekræftet af Feefo

5 years ago

Excellent service

Offered excellent service . Found us a better deal on our caravan insurance.

Produktanmeldelser

Købsdato: 20/02/2021

0

Pålidelig kunde

Bekræftet af Feefo

5 years ago

Satisfied.

Been with Shield for many years and fortunately never had to make a claim, but when renewal is due I contact them and have never had trouble with renewal and always pleasant to deal with.

Produktanmeldelser

Købsdato: 19/02/2021

0

MP

Mr K K Penman

Bekræftet af Feefo

5 years ago

Hvad Mr K K Penman sagde om Shield Total Insurance:

Not happy

When I received the documents it was apparent the policy was not what I wanted , I called and asked if what I needed could be added, as this was not possible I asked for a refund . I was told I would...

Læs flere

Sarah

Shield Total Insurance

5 years ago

Thank you for your feedback. Following our telephone conversation, we hope that you are now content with the resolution. Our online customer journey is always being refined, so we will take your feedback on board to ensure that documents are available at an earlier point in the quote process. We would love the chance to provide you with a quote again next year please.

MP

Mr K K Penman

5 years ago

i still have not received the refund, despite being told it would be paid direct to my bank account

Sarah

Shield Total Insurance

5 years ago

We're sorry that you haven't received your refund. As we've discussed on the phone, we will investigate and ring you when we know more. Sorry for any convenience.

Produktanmeldelser

Sarah

Shield Total Insurance

5 years ago

Thank you for your feedback. Following our telephone conversation, we hope that you are now content with the resolution. Our online customer journey is always being refined, so we will take your feedback on board to ensure that documents are available at an earlier point in the quote process. We would love the chance to provide you with a quote again next year please.

Sarah

Shield Total Insurance

5 years ago

Thank you for your feedback

Købsdato: 23/01/2021

0

MJ

Mrs J Johnson

Bekræftet af Feefo

5 years ago

Hvad Mrs J Johnson sagde om Shield Total Insurance:

No problems , very helpful

Produktanmeldelser

Købsdato: 16/02/2021

0

Pålidelig kunde

Bekræftet af Feefo

5 years ago

Simple to arrange and affordable

Found the service meets all my requirements

Produktanmeldelser

Købsdato: 14/02/2021

0

MN

Mr N N Nutting

Bekræftet af Feefo

5 years ago

Hvad Mr N N Nutting sagde om Shield Total Insurance:

Website very easy to use for renewal.

Produktanmeldelser

Købsdato: 10/02/2021

0

Pålidelig kunde

Bekræftet af Feefo

5 years ago

Poor experience

Was good value now only average, acknowledgment of online payment not sent, phone not answered in a reasonable time, call back didn't happen - leaves no confidence they will be contactable in the...

Læs flere

Sarah

Shield Total Insurance

5 years ago

It was great to speak to you today to discuss your feedback. We're pleased that you are now a happy customer and that this has been resolved.

Produktanmeldelser

Købsdato: 10/02/2021

0

Shield Total Insurance Anmeldelser

Holiday HomesFlere anmeldelser af dette produktSe produktwebstedetVery fair and reasonable premium rates

TourersFlere anmeldelser af dette produktSe produktwebstedetIt still seems a lot of money for caravan insurance

TourersFlere anmeldelser af dette produktSe produktwebstedetNot gone up more than normal. Van protected while not used.

TourersFlere anmeldelser af dette produktSe produktwebstedetVery experienced company. Excellent service.

TourersFlere anmeldelser af dette produktSe produktwebstedetNever had any problems over the years and always willing to negotiate better prices if possible, and pleasant too boot.

Vantage Motorhomes Product 2Flere anmeldelser af dette produktSe produktwebstedetNot what I required blah blah

TourersFlere anmeldelser af dette produktSe produktwebstedetVery pleased a good company to deal with

TourersFlere anmeldelser af dette produktSe produktwebstedetIt seems to cover my requirements and affordable.

TourersFlere anmeldelser af dette produktSe produktwebstedetGood Caravan cover for reasonable price.

TourersFlere anmeldelser af dette produktSe produktwebstedetAs per customer experience. Was left not knowing if insurance was in place or not during period of no response. Also unclear where company is now based (Basildon or Redditch) or what numbers to use.

Hvordan indsamles Feefo-anmeldelser?

Hvem kan skrive en Feefo-anmeldelse?

Hvordan verificerer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?