Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Sephora Anmeldelser

https://www.sephora.co.uk/

FREMRAGENDE

Service

4.2

/5

5

4

3

2

1

1,356

127

44

43

270

1,840

bedømmelseri det seneste år

Viser alle 180,361 anmeldelser

Pålidelig kunde

Bekræftet af Feefo

20 days ago

Easy to shop

Excellent service

0

Pålidelig kunde

Bekræftet af Feefo

20 days ago

Best

Grwat price didn't find it anywhere else. Prompt delivery

0

RU

Rumbie

Bekræftet af Feefo

20 days ago

0

Pålidelig kunde

Bekræftet af Feefo

20 days ago

Excellent service and great prices. Quick delivery.

0

Pålidelig kunde

Bekræftet af Feefo

21 days ago

Excellent in all respects

0

Pålidelig kunde

Bekræftet af Feefo

22 days ago

Great

Great service, great products, speedy delivery

0

Pålidelig kunde

Bekræftet af Feefo

22 days ago

Great prices, and choice

Friendly helpful

0

Pålidelig kunde

Bekræftet af Feefo

22 days ago

Wide range of products available

Good range of products But Some store assistants have a superior attitude which has put me off asking for help more than once.

Shannon

Sephora

20 days ago

Hi, Thank you for taking the time to share your feedback. I am sorry to hear that some of your experiences in our store have left you feeling this way. We strive to provide a welcoming and helpful experience for all customers, so it is disappointing to learn that this has not always been the case. We are always looking for ways to improve and we truly appreciate you bringing this to our attention. To better understand your experience, I have now emailed you requesting some additional information. Any further details you are able to provide will help us investigate this further and identify areas for improvement. Thank you again for your feedback. We value your comments and appreciate the opportunity to learn from them. Warm regards, Customer Care Team

0

Pålidelig kunde

Bekræftet af Feefo

22 days ago

Great service but products more expensive

Service great products can be found cheaper

0

Pålidelig kunde

Bekræftet af Feefo

22 days ago

Bad experience

My order was literally never delivered and no one is getting back to me on the matter. Really really bad service and full experience

Barbara

Sephora

22 days ago

Hi Kym, Thank you so much for your review. Our team has reached out to provide assistance and to see if there's anything more we can do for you. We apologise for the delay and thank you for your patience! Best, The Sephora Team

0

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Feefo Trusted Service Awards

Vores uafhængige priser anerkender de bedste mærker inden for kundeservice. Vinderne findes ud fra de bedømmelser, de får fra deres kunder.

Hvad er Trusted Service Awards?

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