Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Sephora Anmeldelser

https://www.sephora.co.uk/

FREMRAGENDE

Service

4.2

/5

5

4

3

2

1

1,336

127

44

41

267

1,815

bedømmelseri det seneste år

Viser alle 180,375 anmeldelser

Pålidelig kunde

Bekræftet af Feefo

6 months ago

My first order with Sephora got lost in transit and Sephora immediately dispatched a replacement item. Very impressed with the service.

0

Pålidelig kunde

Bekræftet af Feefo

6 months ago

Customer service poor

Positive - quick delivery. Negative- I contacted them as I needed to cancel an order mistakenly placed. I put in my basket a product but when I paid for it I realised it had transferred to the...

Læs flere

Rebecca

Sephora

6 months ago

Hi, Thank you for taking the time to review the service you have received. We're very sorry to hear you were not able to cancel your order. To assist you further a member of our team has reached out via email today. Kind regards Customer Care

0

Pålidelig kunde

Bekræftet af Feefo

6 months ago

Very good

0

Pålidelig kunde

Bekræftet af Feefo

6 months ago

Choice, discounts and more ..

Wide range of products at pocket friendly prices, often with discounts and free samples. Swift delivery and easy to navigate website.

0

AC

Agnieszka Czub

Bekræftet af Feefo

GBR

6 months ago

Hvad Agnieszka Czub sagde om Sephora:

No

In the first shipment, I did not receive the complete order. The next one did not arrive at all, and I had to follow up again. Despite paying for express shipping, I did not receive the products on...

Læs flere

Barbara

Sephora

6 months ago

Hi Agnieszka, Thank you for taking the time to share your feedback, and apologies for any delays that may have impacted your experience. Our team has reached out to help and make sure you're taken care of. If there's anything else we can do, please don't hesitate to reach out! Best wishes, Sephora UK Customer Care

0

Pålidelig kunde

Bekræftet af Feefo

6 months ago

All good, voucher ordered to be sent via email. Sent on date requested.

0

BL

Bruce Luffman

Bekræftet af Feefo

GBR

6 months ago

Hvad Bruce Luffman sagde om Sephora:

Good response

The goods arrived quickly and safely and the website worked well.

0

PB

Pauline Burke

Bekræftet af Feefo

GBR

6 months ago

Hvad Pauline Burke sagde om Sephora:

Good price

Good price and came quickly

0

Pålidelig kunde

Bekræftet af Feefo

6 months ago

0

Pålidelig kunde

Bekræftet af Feefo

6 months ago

very great!

I absolutely love shopping at Sephora! ✨ Every time I walk in or browse online, it feels like stepping into a beauty wonderland where everything is neatly displayed and super easy to find. The...

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0

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Feefo Trusted Service Awards

Vores uafhængige priser anerkender de bedste mærker inden for kundeservice. Vinderne findes ud fra de bedømmelser, de får fra deres kunder.

Hvad er Trusted Service Awards?

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